research-article

Co-Creating Social, Digital Innovation to Recognise Agency in Communities: A Learning Intervention: Research in Progress

Authors:

Carolien van den Berg,

Belinda VersterAuthors Info & Claims

SAICSIT '20: Conference of the South African Institute of Computer Scientists and Information Technologists 2020

Pages 85 - 93

https://doi.org/10.1145/3410886.3410912

Published: 14 September 2020 Publication History

Abstract

This paper presents findings from a pilot project, of an ongoing Design-Based Research (DBR) initiative, where students in an Information Systems (IS) module proposed social, digital innovations for complex problems within marginalised communities in Cape Town, South Africa. The aim of the pilot project was to develop digital innovations that recognise agency in communities through lived experiences and local knowledge. An urban planning perspective was introduced to contextualise socio-environmental challenges to ground social innovations in reality and encourage a sustainable uptake of digital innovations by communities. The IS student projects emphasised empathy, storytelling and prototyping as part of a design thinking process which both incorporated and influenced the conceptual model presented in this paper. This conceptual model informed by four design principles of - relationality, reflexivity, responsiveness and recognition - is offered as an enrichment for a learning environment. It foregrounds the development of competencies for collaborative problem solving and ultimately transdisciplinary knowledge creation.

References

[1]

Tassone, V.C., O'Mahony, C., McKenna, E., Eppink, H.J. & Wals, A.E.J. 2018. (Re-) designing higher education curricula in times of systemic dysfunction: a responsible research and innovation perspective. Higher Education. 76(2):337–352.

[2]

Topi, H. (2019) ‘Invited paper - EDSIGCON 2017 keynote reflections on the current state and future of information systems education’, Journal of Information Systems Education, 30(1), pp. 1–9.

[3]

Djankov, S. (2019) The Changing Nature of Work, Word Development Draft Report 2019.

[4]

Dorst, K. (2018) ‘Mixing Practices to Create Transdisciplinary Innovation: A Design-Based Approach’, Technology Innovation Management Review, 8(8), pp. 60–65.

[5]

Ssozi-Mugarura, F., Blake, E. and Rivett, U. (2015) ‘Designing for sustainability: Involving communities in developing ICT interventions to support water resource management’, 2015 IST-Africa Conference, IST-Africa 2015, pp. 1–8.

[6]

Monteiro, F., Leite, C. and Rocha, C. (2018) ‘Ethical education as a pillar of the future role of higher education: Analysing its presence in the curricula of engineering courses’, Futures. Elsevier Ltd, (February), pp. 0–1.

[7]

Baek, J. S., Meroni, A. and Manzini, E. (2015) ‘A socio-technical approach to design for community resilience: A framework for analysis and design goal forming’, Design Studies. Elsevier Ltd, 40, pp. 60–84.

[8]

Gottdiener, M., 2019. New urban sociology. The Wiley Blackwell Encyclopedia of Urban and Regional Studies, pp.1-5.

[9]

Green, D. & Shapiro, I. 1994. Pathologies of Rational Choice Theory: A Critique of Applications in Political Science. New Haven: Yale University Press

[10]

Mashau, T.D., 2014. More than just a piece of land: Power dynamics in the land discourse within the City of Tshwane. Missionalia, 42(3), pp.192-211

[11]

Huysman, M. and Wulf, V. eds., 2004. Social capital and information technology. MIT Press.

[12]

Carter, M.R. and Castillo, M., 2003. An experimental approach to social capital in South Africa (No. 448). Department of Agricultural and Applied Economics, University of Wisconsin–Madison.

[13]

Watson, V. (2014). ‘Co-production and collaboration in planning – the difference’. Planning Theory & Practice 15(1), 62-76

[14]

Brown, T. and Wyatt, J. (2010) ‘Design thinking for social innovation IDEO’, Development Outreach, 12(1), pp. 29–31.

[15]

Mulder, I. (2015) ‘A pedagogical framework and a transdisciplinary design approach to innovate HCI education’, Interaction Design and Architecture(s), 27(1), pp. 115–128.

[16]

Conway, R., Masters, J. and Thorold, J. (2017) From Design Thinking to Systems Change. London.

[17]

Kummitha, R. K. R. (2018) ‘Institutionalising design thinking in social entrepreneurship: A contextual analysis into social and organizational processes’, Social Enterprise Journal, 14(1), pp. 92–107.

[18]

Novy, A., Habersack, S. and Schaller, B. (2013) ‘Innovative forms of knowledge production: transdisciplinarity and knowledge alliances’, in Moulaert, F. (eds) The International Handbook on Social Innovation. Northampton, Massachusetts: Edward Elgar Publishing Ltd.

[19]

Masinde, M. (2020) ‘ITIKI Success Story: Classic Application of Design Thinking’, in IST Africa 2020 Proceedings, pp. 1–9.

[20]

Kelkar, N. P. and Spinelli, G. (2016) ‘Construção de capital social através do placemaking’, Strategic Design Research Journal, 9(2), pp. 54–66.

[21]

Brown, T. (2008) ‘Design Thinking’, Harvard Businnes Review, pp. 1–10.

[22]

Kluvánková, T. (2018) ‘Understanding social innovation for the well-being of forest-dependent communities’, Forest Policy and Economics, 97, pp. 163–174.

[23]

Herrington, J. and Reeves, T. C. (2011) ‘Using design principles to improve pedagogical practice and promote student engagement’, ASCILITE 2011 - The Australasian Society for Computers in Learning in Tertiary Education, pp. 594–601

[24]

Hevner, A. and Chatterjee, S. (2010) ‘Design Research in Information Systems’, 22, pp. 9–23.

[25]

Wang, F. and Hannafin, M. J. (2005) ‘Technology-Enhanced Learning Environments’, Educational Technology Research & Development, 53(4), pp. 5–23.

[26]

Reeves, T. C. (2006). Design research from the technology perspective. In J. V. Akker, K. Gravemeijer, S. E. McKenney, & N. Nieveen (Eds.), Educational design research (pp. 86-109). London: Routledge.

[27]

Prilleltensky, I. 2005. Promoting well-being: Time for a paradigm shift in health and human services. Scandinavian Journal of public health, 33(66_suppl), 53-60.

[28]

Donald, D., 2012. Forts, curriculum, and ethical relationality. In Reconsidering Canadian curriculum studies (pp. 39-46). Palgrave Macmillan, New York.

[29]

Innes, J. and Booher, D.E., 2000. Indicators for sustainable communities: a strategy building on complexity theory and distributed intelligence. Planning theory & practice, 1(2), pp.173-186.

[30]

Schön, D. (1987). Educating the Reflective Practitioner. San Francisco:Jossey-Bass Publishers.

[31]

Hirsch Hadorn, G. (2008) The Handbook of Transdiciplinary Design. Dordrecht: Springer.

[32]

Kroeze, J. H., Travica, B. and van Zyl, I. (2019) ‘Information Systems in a Transdisciplinary Perspective: Leaping to a Larger Stage’, Alternation: Interdisciplinary Journal for the Study of the Arts and Humanities in Southern Africa, Sp24 (February 2020).

Cited By

Soares CCipolla C(2023)O uso do storytelling para inovação social e sua relação com o design de serviço: uma revisão integrativa da literaturaBlucher Design Proceedings10.5151/ped2022-8462178(7173-7192)Online publication date: Feb-2023
https://doi.org/10.5151/ped2022-8462178
Van den Berg CVerster B(2023)Integrating education for sustainable development into a sustainable-smart transdisciplinary learning frameworkThe Independent Journal of Teaching and Learning10.17159/ijtl.v18i2.1729218:2(8-28)Online publication date: 17-Nov-2023
https://doi.org/10.17159/ijtl.v18i2.17292
Saha MLindsay SVarghese DBartindale TOlivier P(2023)Benefits of Community Voice: A Framework for Understanding Inclusion of Community Voice in HCI4DProceedings of the ACM on Human-Computer Interaction10.1145/36101747:CSCW2(1-26)Online publication date: 4-Oct-2023
https://dl.acm.org/doi/10.1145/3610174

Recommendations

Digital innovation: Review and novel perspective
Highlights
- A review of 227 articles integrating insights from eight different disciplines.
Abstract
While research has produced valuable insights about digital innovation, we lack a comprehensive understanding about its core nature, and research across disciplinary boundaries lacks integration. To address these issues, we review 227 ...
Configuring alliance portfolios for digital innovation
Highlights
- Alliances are an effective means for firms to create digital innovations.
- Volume and quality of digital innovations can be enhanced through alliance partnerships.
- Alliances for digital innovation require a different configuration ...
Abstract
We examine how firms configure alliance portfolios—that is, networks of partnering firms—in order to exchange, share, or codevelop the capabilities they require to engage in digital innovation. We analyze data from 550 U.S. firms and the ...
Doing good by going digital: A taxonomy of digital social innovation in the context of incumbents
Highlights
- Digital social innovation (DSI) levers digital technology to address societal challenges.
- DSI is a strategic instrument for incumbents.
- The taxonomy of DSI initiatives provides insights on an individual level.
- The 12 clusters ...
Abstract
Digital social innovation (DSI) offers incumbents a strategic field of action to leverage the opportunities of digital technologies to address pressing societal challenges. By proposing a taxonomy and 12 clusters of incumbents’ DSI initiatives ...

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

cover image ACM Other conferences

SAICSIT '20: Conference of the South African Institute of Computer Scientists and Information Technologists 2020

September 2020

258 pages

ISBN:9781450388474

DOI:10.1145/3410886

Copyright © 2020 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 14 September 2020

Permissions

Request permissions for this article.

Request Permissions

Check for updates

Author Tags

Qualifiers

Research-article
Research
Refereed limited

Conference

SAICSIT '20

SAICSIT '20: Conference of the South African Institute of Computer Scientists and Information Technologists 2020

September 14 - 16, 2020

Cape Town, South Africa

Acceptance Rates

Overall Acceptance Rate 187 of 439 submissions, 43%

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

3
Total Citations
View Citations
110
Total Downloads

Downloads (Last 12 months)29
Downloads (Last 6 weeks)3

Reflects downloads up to 29 Sep 2024

Other Metrics

View Author Metrics

Citations

Cited By

Soares CCipolla C(2023)O uso do storytelling para inovação social e sua relação com o design de serviço: uma revisão integrativa da literaturaBlucher Design Proceedings10.5151/ped2022-8462178(7173-7192)Online publication date: Feb-2023
https://doi.org/10.5151/ped2022-8462178
Van den Berg CVerster B(2023)Integrating education for sustainable development into a sustainable-smart transdisciplinary learning frameworkThe Independent Journal of Teaching and Learning10.17159/ijtl.v18i2.1729218:2(8-28)Online publication date: 17-Nov-2023
https://doi.org/10.17159/ijtl.v18i2.17292
Saha MLindsay SVarghese DBartindale TOlivier P(2023)Benefits of Community Voice: A Framework for Understanding Inclusion of Community Voice in HCI4DProceedings of the ACM on Human-Computer Interaction10.1145/36101747:CSCW2(1-26)Online publication date: 4-Oct-2023
https://dl.acm.org/doi/10.1145/3610174

View Options

Get Access

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Full Access

Get this Publication

View options

PDF

View or Download as a PDF file.

eReader

View online with eReader.

HTML Format

View this article in HTML Format.

Media

Figures

Other

Tables

View Table of Contents