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Development and Evaluation of a Data Privacy Concept for a Frustration-Aware In-Vehicle System: Development and Evaluation of a Data Privacy Concept for a Frustration-Aware In-Vehicle System

Published: 20 September 2021 Publication History

Abstract

To realize frustration-aware in-vehicle systems based on real-time user monitoring, personal data have to be recorded, analyzed and (potentially) stored raising data privacy concerns that may reduce the user acceptance and hence the spread of such systems. Complementing the development of a frustration-aware system with voice interface in the project F-RELACS, a data privacy concept was created based on the principles privacy by design and privacy by default recommended in the European General Data Protection Regulation. Nine criteria were formulated and 23 concrete measures to satisfy the criteria were derived. The measures were evaluated in an online study with 96 participants between 18 and 74 years. On average, the measures were rated as rather sufficient to sufficient. Participants evaluated the use of commercial third-party software for speech processing as most critical. All results are discussed and proposals to further increase the acceptance of frustration-aware systems are outlined.

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Cited By

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  • (2024)Move, Connect, Interact: Introducing a Design Space for Cross-Traffic InteractionProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36785808:3(1-40)Online publication date: 9-Sep-2024
  • (2024)Regaining Trust: Impact of Transparent User Interface Design on Acceptance of Camera-Based In-Car Health Monitoring SystemsAdjunct Proceedings of the 16th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/3641308.3685048(203-208)Online publication date: 22-Sep-2024
  1. Development and Evaluation of a Data Privacy Concept for a Frustration-Aware In-Vehicle System: Development and Evaluation of a Data Privacy Concept for a Frustration-Aware In-Vehicle System

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    cover image ACM Conferences
    AutomotiveUI '21: 13th International Conference on Automotive User Interfaces and Interactive Vehicular Applications
    September 2021
    306 pages
    ISBN:9781450380638
    DOI:10.1145/3409118
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 20 September 2021

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    Author Tags

    1. Data privacy concept
    2. Frustration-aware in-vehicle systems
    3. Voice user interface

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    • German Federal Ministry of Education and Research

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    View all
    • (2024)Move, Connect, Interact: Introducing a Design Space for Cross-Traffic InteractionProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36785808:3(1-40)Online publication date: 9-Sep-2024
    • (2024)Regaining Trust: Impact of Transparent User Interface Design on Acceptance of Camera-Based In-Car Health Monitoring SystemsAdjunct Proceedings of the 16th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/3641308.3685048(203-208)Online publication date: 22-Sep-2024

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