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RLens: A Computer-aided Visualization System for Supporting Reflection on Language Learning under Distributed Tutorship

Published: 01 June 2022 Publication History

Abstract

With the rise of the gig economy, online language tutoring platforms are becoming increasingly popular. These platforms provide temporary and flexible jobs for native speakers as tutors and allow language learners to have one-on-one speaking practices on demand, on which learners occasionally practice the language with different tutors. With such distributed tutorship, learners can hold flexible schedules and receive diverse feedback. However, learners face challenges in consistently tracking their learning progress because different tutors provide feedback from diverse standards and perspectives, and hardly refer to learners' previous experiences with other tutors. We present RLens, a visualization system for facilitating learners' learning progress reflection by grouping different tutors' feedback, tracking how each feedback type has been addressed across learning sessions, and visualizing the learning progress. We validate our design through a between-subjects study with 40 real-world learners. Results show that learners can successfully analyze their progress and common language issues under distributed tutorship with RLens, while most learners using the baseline interface had difficulty achieving reflection tasks. We further discuss design considerations of computer-aided systems for supporting learning under distributed tutorship.

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      L@S '22: Proceedings of the Ninth ACM Conference on Learning @ Scale
      June 2022
      491 pages
      ISBN:9781450391580
      DOI:10.1145/3491140
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      Published: 01 June 2022

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      Author Tags

      1. distributed tutorship
      2. language learning
      3. learning progress visualization
      4. learning reflection
      5. tutoring system

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      • Institute of Information & commu- nications Technology Planning & Evaluation (IITP) grant funded by the Korea government (MSIT)

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      L@S '22
      L@S '22: Ninth (2022) ACM Conference on Learning @ Scale
      June 1 - 3, 2022
      NY, New York City, USA

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