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Can Alexa be a Team Player?

Published: 27 July 2021 Publication History

Abstract

Nearly every day we engage with others to accomplish a variety of tasks, from the mundane, like setting a budget, to surgeons in an operating room working with speed and precision to ensure patients receive the best possible outcomes. In these examples, everyone works as a team to achieve desired goals. Regrettably, today's conversational user interfaces (CUIs) are far from this reality of human teamwork, instead focusing on simple, dyadic interactions to satisfy the immediate needs of its owner. However, we envision CUIs becoming collaborative team players within existing human teams, unlocking an array of invaluable applications, from meeting facilitation to team training. Furthermore, such a team player CUI not only completes the tasks assigned to it, but also actively contributes to the strength, wellbeing, and optimal functioning of the team.

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Cited By

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  • (2023)Creation through Conversation - A ProvocationProceedings of the 5th International Conference on Conversational User Interfaces10.1145/3571884.3603762(1-4)Online publication date: 19-Jul-2023
  • (2022)DesertWoZ: A Wizard of Oz Environment to Support the Design of Collaborative Conversational AgentsCompanion Publication of the 2022 Conference on Computer Supported Cooperative Work and Social Computing10.1145/3500868.3559711(188-192)Online publication date: 8-Nov-2022

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cover image ACM Other conferences
CUI '21: Proceedings of the 3rd Conference on Conversational User Interfaces
July 2021
262 pages
ISBN:9781450389983
DOI:10.1145/3469595
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 27 July 2021

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Author Tags

  1. conversational interface
  2. human-agent interaction
  3. team
  4. ubiquitous computing

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  • Research
  • Refereed limited

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CUI '21

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Overall Acceptance Rate 34 of 100 submissions, 34%

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Cited By

View all
  • (2023)Creation through Conversation - A ProvocationProceedings of the 5th International Conference on Conversational User Interfaces10.1145/3571884.3603762(1-4)Online publication date: 19-Jul-2023
  • (2022)DesertWoZ: A Wizard of Oz Environment to Support the Design of Collaborative Conversational AgentsCompanion Publication of the 2022 Conference on Computer Supported Cooperative Work and Social Computing10.1145/3500868.3559711(188-192)Online publication date: 8-Nov-2022

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