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AliMe MKG: A Multi-modal Knowledge Graph for Live-streaming E-commerce

Published: 30 October 2021 Publication History

Abstract

Live streaming is becoming an increasingly popular trend of sales in E-commerce. The core of live-streaming sales is to encourage customers to purchase in an online broadcasting room. To enable customers to better understand a product without jumping out, we propose AliMe MKG, a multi-modal knowledge graph that aims at providing a cognitive profile for products, through which customers are able to seek information about and understand a product. Based on the MKG, we build an online live assistant that highlights product search, product exhibition and question answering, allowing customers to skim over item list, view item details, and ask item-related questions. Our system has been launched online in the Taobao app, and currently serves hundreds of thousands of customers per day.

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Presentation video - AliMe MKG

References

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Feng-Lin Li, Hehong Chen, Guohai Xu, Tian Qiu, Feng Ji, Ji Zhang, and Haiqing Chen. 2020 a. AliMe KG: Domain Knowledge Graph Construction and Application in E-commerce. CoRR, Vol. abs/2009.11684 (2020). arxiv: 2009.11684 https://arxiv.org/abs/2009.11684
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Xiaonan Li, Hang Yan, Xipeng Qiu, and Xuanjing Huang. 2020 b. FLAT: Chinese NER Using Flat-Lattice Transformer. In Proceedings of the 58th Annual Meeting of the Association for Computational Linguistics, ACL 2020, Online, July 5-10, 2020, Dan Jurafsky, Joyce Chai, Natalie Schluter, and Joel R. Tetreault (Eds.). Association for Computational Linguistics, 6836--6842. https://doi.org/10.18653/v1/2020.acl-main.611
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Cited By

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  • (2024)IBMEA: Exploring Variational Information Bottleneck for Multi-modal Entity AlignmentProceedings of the 32nd ACM International Conference on Multimedia10.1145/3664647.3680954(4436-4445)Online publication date: 28-Oct-2024
  • (2024)A Survey of Multi-modal Knowledge Graphs: Technologies and TrendsACM Computing Surveys10.1145/365657956:11(1-41)Online publication date: 28-Jun-2024
  • (2024)Defect modelling and correlation mapping for bridge inspectionEngineering, Construction and Architectural Management10.1108/ECAM-10-2023-1013Online publication date: 16-Apr-2024
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cover image ACM Conferences
CIKM '21: Proceedings of the 30th ACM International Conference on Information & Knowledge Management
October 2021
4966 pages
ISBN:9781450384469
DOI:10.1145/3459637
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Publication History

Published: 30 October 2021

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Author Tags

  1. e-commerce
  2. knowledge graph
  3. live-streaming
  4. multi-modality

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Overall Acceptance Rate 1,861 of 8,427 submissions, 22%

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Cited By

View all
  • (2024)IBMEA: Exploring Variational Information Bottleneck for Multi-modal Entity AlignmentProceedings of the 32nd ACM International Conference on Multimedia10.1145/3664647.3680954(4436-4445)Online publication date: 28-Oct-2024
  • (2024)A Survey of Multi-modal Knowledge Graphs: Technologies and TrendsACM Computing Surveys10.1145/365657956:11(1-41)Online publication date: 28-Jun-2024
  • (2024)Defect modelling and correlation mapping for bridge inspectionEngineering, Construction and Architectural Management10.1108/ECAM-10-2023-1013Online publication date: 16-Apr-2024
  • (2024)Triplet-aware graph neural networks for factorized multi-modal knowledge graph entity alignmentNeural Networks10.1016/j.neunet.2024.106479179:COnline publication date: 1-Nov-2024
  • (2023)A Survey on Multimodal Knowledge Graphs: Construction, Completion and ApplicationsMathematics10.3390/math1108181511:8(1815)Online publication date: 11-Apr-2023
  • (2023)Attribute-Consistent Knowledge Graph Representation Learning for Multi-Modal Entity AlignmentProceedings of the ACM Web Conference 202310.1145/3543507.3583328(2499-2508)Online publication date: 30-Apr-2023
  • (2023)Construction and Applications of Billion-Scale Pre-Trained Multimodal Business Knowledge Graph2023 IEEE 39th International Conference on Data Engineering (ICDE)10.1109/ICDE55515.2023.00229(2988-3002)Online publication date: Apr-2023
  • (2023)SG-RC: SG-CIM Grid Knowledge Graph Relationship Complementation Model Based on Entropy Uncertainty and Semantic Recognition2023 IEEE 9th Intl Conference on Big Data Security on Cloud (BigDataSecurity), IEEE Intl Conference on High Performance and Smart Computing, (HPSC) and IEEE Intl Conference on Intelligent Data and Security (IDS)10.1109/BigDataSecurity-HPSC-IDS58521.2023.00040(181-186)Online publication date: May-2023
  • (2023)How to Define a Multi-modal Knowledge Graph?Computer Applications10.1007/978-981-99-8764-1_7(78-95)Online publication date: 14-Dec-2023
  • (2022)Multi-Modal Knowledge Graph Construction and Application: A SurveyIEEE Transactions on Knowledge and Data Engineering10.1109/TKDE.2022.3224228(1-20)Online publication date: 2022

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