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Community Value Prediction in Social E-commerce

Published: 03 June 2021 Publication History

Abstract

The phenomenal success of the newly-emerging social e-commerce has demonstrated that utilizing social relations is becoming a promising approach to promote e-commerce platforms. In this new scenario, one of the most important problems is to predict the value of a community formed by closely connected users in social networks due to its tremendous business value. However, few works have addressed this problem because of 1) its novel setting and 2) its challenging nature that the structure of a community has complex effects on its value. To bridge this gap, we develop a Multi-scale Structure-aware Community value prediction network (MSC) that jointly models the structural information of different scales, including peer relations, community structure, and inter-community connections, to predict the value of given communities. Specifically, we first proposed a Masked Edge Learning Graph Convolutional Network (MEL-GCN) based on a novel masked propagation mechanism to model peer influence. Then, we design a Pair-wise Community Pooling (PCPool) module to capture critical community structures. Finally, we model the inter-community connections by distinguishing intra-community edges from inter-community edges and employing a Multi-aggregator Framework (MAF). Extensive experiments on a large-scale real-world social e-commerce dataset demonstrate our method’s superior performance over state-of-the-art baselines, with a relative performance gain of 11.40%, 10.01%, and 10.97% in MAE, RMSE, and NRMSE, respectively. Further ablation study shows the effectiveness of our designed components. Our code and dataset are available1.

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Cited By

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  • (2024)A Cross Domain Method for Customer Lifetime Value Prediction in Supply Chain PlatformProceedings of the ACM Web Conference 202410.1145/3589334.3645391(4037-4046)Online publication date: 13-May-2024
  • (2023)Understanding the Influence of Social Hubs in Diffusion Processes Driven by Incentivized Friend InvitationIEEE Transactions on Computational Social Systems10.1109/TCSS.2022.318439210:4(1491-1502)Online publication date: Aug-2023
  • (2022)Beyond Virtual Bazaar: How Social Commerce Promotes Inclusivity for the Traditionally Underserved Community in Chinese Developing RegionsProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517487(1-15)Online publication date: 29-Apr-2022
  • Show More Cited By

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cover image ACM Conferences
WWW '21: Proceedings of the Web Conference 2021
April 2021
4054 pages
ISBN:9781450383127
DOI:10.1145/3442381
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Publication History

Published: 03 June 2021

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Author Tags

  1. Community value prediction
  2. graph neural networks
  3. pooling for graph neural networks

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WWW '21
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WWW '21: The Web Conference 2021
April 19 - 23, 2021
Ljubljana, Slovenia

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Overall Acceptance Rate 1,899 of 8,196 submissions, 23%

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Cited By

View all
  • (2024)A Cross Domain Method for Customer Lifetime Value Prediction in Supply Chain PlatformProceedings of the ACM Web Conference 202410.1145/3589334.3645391(4037-4046)Online publication date: 13-May-2024
  • (2023)Understanding the Influence of Social Hubs in Diffusion Processes Driven by Incentivized Friend InvitationIEEE Transactions on Computational Social Systems10.1109/TCSS.2022.318439210:4(1491-1502)Online publication date: Aug-2023
  • (2022)Beyond Virtual Bazaar: How Social Commerce Promotes Inclusivity for the Traditionally Underserved Community in Chinese Developing RegionsProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517487(1-15)Online publication date: 29-Apr-2022
  • (2021)Bringing Friends into the Loop of Recommender Systems: An Exploratory StudyProceedings of the ACM on Human-Computer Interaction10.1145/34795835:CSCW2(1-26)Online publication date: 18-Oct-2021

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