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How Should "AI Speakers" Touch Consumer Hearts?: Text Mining of Mass Media about AI Speakers

Authors:

Hyewon Lim,

Hyesun Hwang,

Kee Ok Kim,

Yeon Ji YangAuthors Info & Claims

Interacción '19: Proceedings of the XX International Conference on Human Computer Interaction

Article No.: 55, Pages 1 - 2

https://doi.org/10.1145/3335595.3335602

Published: 25 June 2019 Publication History

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Abstract

This study investigates consumer interest and concerns about Artificial Intelligence (AI) speakers. An AI speaker, otherwise called a smart speaker, is a wireless speaker and voice command device with an integrated interactive virtual assistant. A general understanding of social issues about and interest in AI technology is acquired through an analysis of keywords on mass media in discussions where AI technology is applied in real life.

References

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Min-Jung Roh, Min-Kyung Choy. (2018). The effect of individual innovation on the acceptance of artificial intelligence speakers. Management Research, 33(1), 195--230.

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Kim Sung-mi, AI based Smart Home Gate 'Smart Speaker' Market Diagnosis, https://www.boannews.com/media/view.asp?idx=77382&kind=

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Jin-sang Yoo, South Korea LTE Speed, ranked 4th in the global rankings. Accessibility is no.1, http://it.chosun.com/site/data/html_dir/2018/02/21/2018022185002.html

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Soo-Woong Chae. People of all ages and both sexes uses the Internet. Connection rate 99.5% and utilization rate 91.5%, http://www.ddaily.co.kr/news/article.html?no=78222

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Interacción '19: Proceedings of the XX International Conference on Human Computer Interaction

June 2019

296 pages

ISBN:9781450371766

DOI:10.1145/3335595

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

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Published: 25 June 2019

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Interacción 2019

Interacción 2019: XX International Conference on Human Computer Interaction

June 25 - 28, 2019

Gipuzkoa, Donostia, Spain

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Interacción '19 Paper Acceptance Rate 62 of 90 submissions, 69%;

Overall Acceptance Rate 109 of 163 submissions, 67%

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Investigating User Expectations on the Roles of Family-shared AI Speakers

Daily life with "Clova" Smart Speaker: Topic Modeling of "Clova" Review Data

A Model of Consumer Perception and Behavioral Intention for AI Service

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