research-article

Synthesizing guidelines for facilitating elderly-smartphone interaction

Authors:

Bruna C. R. Cunha,

Kamila R. H. Rodrigues,

Maria da Graça C. PimentelAuthors Info & Claims

WebMedia '19: Proceedings of the 25th Brazillian Symposium on Multimedia and the Web

Pages 37 - 44

https://doi.org/10.1145/3323503.3349563

Published: 29 October 2019 Publication History

Abstract

Nowadays, using mobile and communication technologies helps the elderly population to stay active by promoting social interactions and independence in many daily tasks, such as paying their bills. Therefore, we can identify many efforts for the digital inclusion of the elderly. However, just offering access to the new technologies, such as touch-based smartphones and tablets, is not enough to ensure effective digital inclusion. Developers need to design apps that consider the inherent losses of the aging process, in order to create more accessible computational solutions. As developers of apps for the elderly population, we struggle to provide a good User Experience for these users. We carried out a literature review to identify guidelines for the design of inclusive interfaces, however, literature guidelines are divergent in some cases, especially in aspects related to touch interaction. To clarify some of these differences, we conducted a case study with elderly to analyze their touch interaction with mobile devices. Twelve seniors interacted with a mobile digital game developed to evaluate touch-based interactions. We recorded and analyzed their in-game touch performance data. Preliminary observations indicated the difficulties of these elders in the interaction characterized by drag and drop and pinch gestures. As result, a list of guidelines resulting from the literature and the study is proposed.

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Cited By

Rodrigues SFortes RRodrigues K(2023)Towards Design Guidelines for IoT Applications considering Elderly UsersProceedings of the XXII Brazilian Symposium on Human Factors in Computing Systems10.1145/3638067.3638139(1-12)Online publication date: 16-Oct-2023
https://dl.acm.org/doi/10.1145/3638067.3638139
Alkhomsan MAlturayeif NAlwadei SBaslyman M(2023)UsAge guidelines: Toward usable Saudi M-Government applications for elderly usersJournal of King Saud University - Computer and Information Sciences10.1016/j.jksuci.2022.11.01135:1(202-218)Online publication date: Jan-2023
https://doi.org/10.1016/j.jksuci.2022.11.011
Modesto de Araujo LTeles de Oliveira Cda Hora Rodrigues KGarcia Manzato M(2022)Empirical Studies Aimed at Understanding Conversational Recommender Systems and Accessibility AspectsHCI International 2022 – Late Breaking Papers: HCI for Health, Well-being, Universal Access and Healthy Aging10.1007/978-3-031-17902-0_33(462-478)Online publication date: 16-Oct-2022
https://doi.org/10.1007/978-3-031-17902-0_33
Show More Cited By

Index Terms

Synthesizing guidelines for facilitating elderly-smartphone interaction
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. HCI design and evaluation methods
      1. Usability testing
  2. Ubiquitous and mobile computing
    1. Ubiquitous and mobile computing design and evaluation methods

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Published In

cover image ACM Other conferences

WebMedia '19: Proceedings of the 25th Brazillian Symposium on Multimedia and the Web

October 2019

537 pages

ISBN:9781450367639

DOI:10.1145/3323503

General Chairs:
Joel dos Santos
CEFET/RJ
,
Débora Christina Muchaluat Saade
UFF
,
Maria da Graça C. Pimentel
University of Sao Paulo, Brazil
,
Alessandra Alaniz Macedo
University of Sao Paulo, Brazil

Copyright © 2019 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 29 October 2019

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Coordenação de Aperfeiçoamento de Pessoal de Nível Superior

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WebMedia '19

WebMedia '19: Brazilian Symposium on Multimedia and the Web

October 29 - November 1, 2019

Rio de Janeiro, Brazil

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Cited By

Rodrigues SFortes RRodrigues K(2023)Towards Design Guidelines for IoT Applications considering Elderly UsersProceedings of the XXII Brazilian Symposium on Human Factors in Computing Systems10.1145/3638067.3638139(1-12)Online publication date: 16-Oct-2023
https://dl.acm.org/doi/10.1145/3638067.3638139
Alkhomsan MAlturayeif NAlwadei SBaslyman M(2023)UsAge guidelines: Toward usable Saudi M-Government applications for elderly usersJournal of King Saud University - Computer and Information Sciences10.1016/j.jksuci.2022.11.01135:1(202-218)Online publication date: Jan-2023
https://doi.org/10.1016/j.jksuci.2022.11.011
Modesto de Araujo LTeles de Oliveira Cda Hora Rodrigues KGarcia Manzato M(2022)Empirical Studies Aimed at Understanding Conversational Recommender Systems and Accessibility AspectsHCI International 2022 – Late Breaking Papers: HCI for Health, Well-being, Universal Access and Healthy Aging10.1007/978-3-031-17902-0_33(462-478)Online publication date: 16-Oct-2022
https://doi.org/10.1007/978-3-031-17902-0_33
Ortet CVale Costa LVeloso A(2022)Senior-Centered Gamification: An Approach for CyclotourismHuman Aspects of IT for the Aged Population. Design, Interaction and Technology Acceptance10.1007/978-3-031-05581-2_7(80-92)Online publication date: 26-Jun-2022
https://dl.acm.org/doi/10.1007/978-3-031-05581-2_7
Cunha BRodrigues KZaine Ida Silva EViel CPimentel M(2021)Experience Sampling and Programmed Intervention Method and System for Planning, Authoring, and Deploying Mobile Health Interventions: Design and Case ReportsJournal of Medical Internet Research10.2196/2427823:7(e24278)Online publication date: 12-Jul-2021
https://doi.org/10.2196/24278
Carneiro NMelo BCavalcante LCastro RAndrade RDarin T(2020)Mobili: Development and Use of a Usability Checklist for Mobile Games and ApplicationsProceedings of the XIX Brazilian Symposium on Software Quality10.1145/3439961.3439994(1-9)Online publication date: 1-Dec-2020
https://dl.acm.org/doi/10.1145/3439961.3439994
Rodrigues KOnuki LAssunção DJunior SPimentel MSantos CBento Villela MGasparini IUchôa Conte T(2020)Possibilities for the digital literacy of the older people in times of social distancingProceedings of the 19th Brazilian Symposium on Human Factors in Computing Systems10.1145/3424953.3426657(1-6)Online publication date: 26-Oct-2020
https://dl.acm.org/doi/10.1145/3424953.3426657

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