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Hedonic and ergonomic quality aspects determine a software's appeal

Authors:

Mare Hassenzahl,

Michael Burmester,

Katrin LehnerAuthors Info & Claims

CHI '00: Proceedings of the SIGCHI conference on Human Factors in Computing Systems

Pages 201 - 208

https://doi.org/10.1145/332040.332432

Published: 01 April 2000 Publication History

Abstract

The present study examines the role of subjectively perceived ergonomic quality (e.g. simplicity, controllability) and hedonic quality (e.g. novelty, originality) of a software system in forming a judgement of appeal. A hypothesised research model is presented. The two main research question are: (1) Are ergonomic and hedonic quality subjectively different quality aspects that can be independently perceived by the users? and (2) Is the judgement of appeal formed by combining and weighting ergonomic and hedonic quality and which weights are assigned?

The results suggest that both quality aspects can be independently perceived by users. Moreover, they almost equally contributed to the appeal of the tested software prototypes. A simple averaging model implies that both quality aspects will compensate each other.

Limitations and practical implication of the results are discussed.

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Geurts ELuyten K(2024)Anthropomorphic User Interfaces: Past, Present and Future of Anthropomorphic Aspects for Sustainable Digital Interface DesignProceedings of the European Conference on Cognitive Ergonomics 202410.1145/3673805.3673831(1-7)Online publication date: 8-Oct-2024
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Index Terms

Hedonic and ergonomic quality aspects determine a software's appeal
1. Human-centered computing
  1. Human computer interaction (HCI)
2. Social and professional topics
  1. Professional topics
    1. Management of computing and information systems
      1. System management
        Quality assurance

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Published In

cover image ACM Conferences

CHI '00: Proceedings of the SIGCHI conference on Human Factors in Computing Systems

April 2000

587 pages

ISBN:1581132166

DOI:10.1145/332040

Chairmen:
Thea Turner
Motorola Labs
,
Gerd Szwillus
Univ. of Paderborn, Paderborn, Germany

Copyright © 2000 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 01 April 2000

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April 1 - 6, 2000

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Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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https://doi.org/10.3390/app14167108
葛缨(2024)Evaluation of Short Videos of TikTok’s Rural Cuisine Based on User ExperienceJournalism and Communications10.12677/jc.2024.12206912:02(430-441)Online publication date: 2024
https://doi.org/10.12677/jc.2024.122069
Geurts ELuyten K(2024)Anthropomorphic User Interfaces: Past, Present and Future of Anthropomorphic Aspects for Sustainable Digital Interface DesignProceedings of the European Conference on Cognitive Ergonomics 202410.1145/3673805.3673831(1-7)Online publication date: 8-Oct-2024
https://dl.acm.org/doi/10.1145/3673805.3673831
Somanath SBakhtiari BMandryk R(2024)Design Fiction on Capturing, Amplifying, and Instilling Happiness in WorkProceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for Work10.1145/3663384.3663395(1-17)Online publication date: 25-Jun-2024
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Kobiella CFlores López YWaltenberger FDraxler FSchmidt A(2024)"If the Machine Is As Good As Me, Then What Use Am I?" – How the Use of ChatGPT Changes Young Professionals' Perception of Productivity and AccomplishmentProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3641964(1-16)Online publication date: 11-May-2024
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Liu YHuang Y(2024)Exploring the Perceptions and Continuance Intention of AI-Based Text-to-Image Technology in Supporting Design IdeationInternational Journal of Human–Computer Interaction10.1080/10447318.2024.2311975(1-13)Online publication date: 7-Feb-2024
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Oppermann LRiedlinger USchmitz MUzun YBrosda CSyrek CFühles-Ubach S(2024)Enhancing Customer Shopping Experience Through AR Mini-GamesXR and Metaverse10.1007/978-3-031-50559-1_2(16-28)Online publication date: 23-Jan-2024
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