research-article

"'More gay' fits in better": Intracommunity Power Dynamics and Harms in Online LGBTQ+ Spaces

Authors:

Ashley Marie Walker,

Michael A. DeVitoAuthors Info & Claims

CHI '20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems

Pages 1 - 15

https://doi.org/10.1145/3313831.3376497

Published: 23 April 2020 Publication History

Abstract

Online spaces play crucial roles in the lives of most LGBTQ+ people, but can also replicate and exacerbate existing intracommunity tensions and power dynamics, potentially harming subgroups within this marginalized community. Using qualitative probes and interviews, we engaged a diverse group of 25 bi+ (attracted to more than one gender) people to explore these dynamics. We identify two types of intracommunity conflict that bi+ users face (validity and normative conflicts), and a resulting set of what we call latent harms, or coping strategies for dealing with conflict that have delayed negative psychological effects for bi+ users. Using intersectionality as a sensitizing concept to understand shifting power dynamics embedded in sociotechnical contexts, we discuss challenges for future design work including the need to account for intracommunity dynamics within marginalized groups and the utility of disentangling conflict from harm.

Supplementary Material

ZIP File (pn5609aux.zip)

Our supplementary materials consist of a PDF with extended descriptions of the instruments we deployed to participants, the code of conduct and moderation plan for our research community, and extended participant details. We also include three interface prototypes which we deployed as part of one of our activities, which require an HTML browser to open.

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Cited By

Alizadeh FLawo DStevens GZytko DEslami M(2024)When the "Matchmaker" Does Not Have Your Interest at Heart: Perceived Algorithmic Harms, Folk Theories, and Users' Counter-Strategies on TinderProceedings of the ACM on Human-Computer Interaction10.1145/36897108:CSCW2(1-29)Online publication date: 8-Nov-2024
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Ajmani LForiest JTaylor JPittman KGilbert SDeVito M(2024)Whose Knowledge is Valued? Epistemic Injustice in CSCW ApplicationsProceedings of the ACM on Human-Computer Interaction10.1145/36870628:CSCW2(1-28)Online publication date: 8-Nov-2024
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Index Terms

"'More gay' fits in better": Intracommunity Power Dynamics and Harms in Online LGBTQ+ Spaces
1. Human-centered computing
  1. Collaborative and social computing
    1. Collaborative and social computing theory, concepts and paradigms
      1. Social media
2. Social and professional topics
  1. User characteristics
    1. Sexual orientation

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cover image ACM Conferences

CHI '20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems

April 2020

10688 pages

ISBN:9781450367080

DOI:10.1145/3313831

General Chairs:
Regina Bernhaupt
Eindhoven University of Technology, Netherlands
,
Florian 'Floyd' Mueller
Monash University, Australia
,
David Verweij
Newcastle University, UK
,
Josh Andres
RMIT, Australia
,
Program Chairs:
Joanna McGrenere
University of British Columbia, Canada
,
Andy Cockburn
University of Canterbury, New Zealand
,
Ignacio Avellino
University of Maryland Baltimore County, USA
,
Alix Goguey
Grenoble Alpes University, France
,
Pernille Bjørn
University of Copenhagen, Denmark
,
Shengdong (Shen) Zhao
National University of Singapore, Singapore
,
Briane Paul Samson
Future University Hakodate, Japan & De La Salle University, Philippines
,
Rafal Kocielnik
University of Washington, USA

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https://dl.acm.org/doi/10.1145/3689710
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