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Human-Machine and Human-Robot Interaction for Long-Term User Engagement and Behavior Change

Published: 11 October 2019 Publication History

Abstract

The nexus of in-home intelligent assistants, activity tracking, and machine learning creates opportunities for personalized virtual and physical agents / robots that can positively impacts user health and quality of life. Well beyond providing information, such agents can serve as physical and mental health and education coaches and companions that support positive behavior change. However, sustaining user engagement and motivation over long-term interactions presents complex challenges. Our work over the past 15 years has addressed those challenges by developing human-machine (human-robot) interaction methods for socially assistive robotics that utilize multi-modal interaction data and expressive agent behavior to monitor, coach, and motivate users to engage in heath- and wellness-promoting activities. This talk will present methods and results of modeling, learning, and personalizing user motivation, engagement, and coaching of healthy children and adults, as well as stroke patients, Alzheimer's patients, and children with autism spectrum disorders, in short and long-term (month+) deployments in schools, therapy centers, and homes, and discuss research and commercial implications for technologies aimed at human daily use.

References

[1]
Maja J Mataric, "Socially assistive robotics: Human augmentation versus automation", Science Robotics, 2(4) 2017.
[2]
Eric C. Deng, Bilge Mutlu, and Maja J Mataric, "Embodiment in Socially Interactive Robots", in Foundations and Trends in Robotics, 7(4):251--356, 2019.
[3]
Maja J Mataric and Brian Scassellati, "Socially Assistive Robotics", in the Springer Handbook of Robotics, Bruno Sicilliano and Oussama Khatib (eds.), Springer International Publishing, (chap: 73):1973--1994, 2016.

Cited By

View all
  • (2023)Interpretable User Retention Modeling in RecommendationProceedings of the 17th ACM Conference on Recommender Systems10.1145/3604915.3608818(702-708)Online publication date: 14-Sep-2023
  • (2023)ParliRobo: Participant Lightweight AI Robots for Massively Multiplayer Online Games (MMOGs)Proceedings of the 31st ACM International Conference on Multimedia10.1145/3581783.3613764(9093-9102)Online publication date: 26-Oct-2023
  • (2020)Machine Learning in Mental HealthACM Transactions on Computer-Human Interaction10.1145/339806927:5(1-53)Online publication date: 17-Aug-2020

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Published In

cover image ACM Conferences
MobiCom '19: The 25th Annual International Conference on Mobile Computing and Networking
August 2019
1017 pages
ISBN:9781450361699
DOI:10.1145/3300061
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 11 October 2019

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Author Tags

  1. human-machine interaction
  2. human-robot interaction
  3. socially assistive agents

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  • Keynote

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Overall Acceptance Rate 440 of 2,972 submissions, 15%

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Cited By

View all
  • (2023)Interpretable User Retention Modeling in RecommendationProceedings of the 17th ACM Conference on Recommender Systems10.1145/3604915.3608818(702-708)Online publication date: 14-Sep-2023
  • (2023)ParliRobo: Participant Lightweight AI Robots for Massively Multiplayer Online Games (MMOGs)Proceedings of the 31st ACM International Conference on Multimedia10.1145/3581783.3613764(9093-9102)Online publication date: 26-Oct-2023
  • (2020)Machine Learning in Mental HealthACM Transactions on Computer-Human Interaction10.1145/339806927:5(1-53)Online publication date: 17-Aug-2020

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