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Building a theory of software teams organization in a continuous delivery context

Published: 01 October 2020 Publication History

Abstract

Based on Grounded Theory guidelines, we interviewed 27 IT professionals to investigate how organizations pursuing continuous delivery should organize their development and operations teams. In this paper, we present the discovered organizational structures: (1) siloed departments, (2) classical DevOps, (3) cross-functional teams, and (4) platform teams.

References

[1]
Lianping Chen. 2015. Continuous Delivery: Huge Benefits, but Challenges Too. IEEE Software 32, 2 (2015), 50--54.
[2]
Barney Glaser and Anselm Strauss. 1999. The discovery of grounded theory: strategies for qualitative research. Aldine Transaction.
[3]
Rashina Hoda and James Noble. 2017. Becoming Agile: A Grounded Theory of Agile Transitions in Practice. In 2017 IEEE/ACM 39th International Conference on Software Engineering (ICSE '17). 141--151.
[4]
Welder Pinheiro Luz, Gustavo Pinto, and Rodrigo Bonifácio. 2018. Building a collaborative culture: a grounded theory of well succeeded devops adoption in practice. In Proceedings of the 12th ACM/IEEE International Symposium on Empirical Software Engineering and Measurement (ESEM 2018). 6:1--6:10.
[5]
Andi Mann, Michael Stahnke Alanna Brown, and Nigel Kersten. 2018. 2018 State of DevOps Report. https://puppet.com/resources/whitepaper/2018-state-of-devops-report, accessed on Jul 2019.
[6]
Kristian Nybom, Jens Smeds, and Ivan Porres. 2016. On the Impact of Mixing Responsibilities Between Devs and Ops. In International Conference on Agile Software Development (XP 2016). Springer International Publishing, 131--143.
[7]
Paul Ralph. 2019. Toward Methodological Guidelines for Process Theories and Taxonomies in Software Engineering. IEEE Transactions on Software Engineering 45, 7 (2019), 712--735.
[8]
Matthew Skelton and Manuel Pais. 2013. DevOps Topologies. https://web.devopstopologies.com/, accessed on Jul 2019.
[9]
Klaas-Jan Stol, Paul Ralph, and Brian Fitzgerald. 2016. Grounded Theory in Software Engineering Research: A Critical Review and Guidelines. In 2016 IEEE/ACM 38th International Conference on Software Engineering (ICSE '16). 120--131.

Cited By

View all
  • (2023)A Theory of Organizational Structures for Development and Infrastructure ProfessionalsIEEE Transactions on Software Engineering10.1109/TSE.2022.319916949:4(1898-1911)Online publication date: 1-Apr-2023
  • (2022)DevOps Team Structures: Characterization and ImplicationsIEEE Transactions on Software Engineering10.1109/TSE.2021.310298248:10(3716-3736)Online publication date: 1-Oct-2022
  • (2021)The organization of software teams in the quest for continuous deliveryInformation and Software Technology10.1016/j.infsof.2021.106672139:COnline publication date: 23-Aug-2021
  • Show More Cited By

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Information & Contributors

Information

Published In

cover image ACM Conferences
ICSE '20: Proceedings of the ACM/IEEE 42nd International Conference on Software Engineering: Companion Proceedings
June 2020
357 pages
ISBN:9781450371223
DOI:10.1145/3377812
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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In-Cooperation

  • KIISE: Korean Institute of Information Scientists and Engineers
  • IEEE CS

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 October 2020

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Author Tags

  1. DevOps
  2. continuous delivery
  3. release process
  4. software teams

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  • Poster

Funding Sources

  • Conselho Nacional de Desenvolvimento Científico e Tecnológico
  • Fundação de Amparo à Pesquisa do Estado de São Paulo
  • Fundação Amazônia Paraense de Amparo à Pesquisa

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ICSE '20
Sponsor:

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Overall Acceptance Rate 276 of 1,856 submissions, 15%

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ICSE 2025

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Cited By

View all
  • (2023)A Theory of Organizational Structures for Development and Infrastructure ProfessionalsIEEE Transactions on Software Engineering10.1109/TSE.2022.319916949:4(1898-1911)Online publication date: 1-Apr-2023
  • (2022)DevOps Team Structures: Characterization and ImplicationsIEEE Transactions on Software Engineering10.1109/TSE.2021.310298248:10(3716-3736)Online publication date: 1-Oct-2022
  • (2021)The organization of software teams in the quest for continuous deliveryInformation and Software Technology10.1016/j.infsof.2021.106672139:COnline publication date: 23-Aug-2021
  • (2021)Team Topologies in Software Teams: A Multivocal Literature ReviewComputational Science and Its Applications – ICCSA 202110.1007/978-3-030-87013-3_21(272-282)Online publication date: 10-Sep-2021

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