research-article

AppMoD: Helping Older Adults Manage Mobile Security with Online Social Help

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David LoAuthors Info & Claims

Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies, Volume 3, Issue 4

Article No.: 154, Pages 1 - 22

https://doi.org/10.1145/3369819

Published: 14 September 2020 Publication History

Abstract

The rapid adoption of Smartphone devices has caused increasing security and privacy risks and breaches. Catching up with ever-evolving contemporary smartphone technology challenges leads older adults (aged 50+) to reduce or to abandon their use of mobile technology. To tackle this problem, we present AppMoD, a community-based approach that allows delegation of security and privacy decisions a trusted social connection, such as a family member or a close friend. The trusted social connection can assist in the appropriate decision or make it on behalf of the user. We implement the approach as an Android app and describe the results of three user studies (n=50 altogether), in which pairs of older adults and family members used the app in a controlled experiment. Using app anomalies as an ongoing case study, we show how delegation improves the accuracy of decisions made by older adults. Also, we show how combining decision-delegation with crowdsourcing can enhance the advice given and improve the decision-making process. Our results suggest that a community-based approach can improve the state of mobile security and privacy.

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Cited By

Mittal SKanwal PDang T(2024)Impact of Workplace Social Connections on Employee Wellbeing and HappinessInsights on Wellbeing and Happiness in the Workplace10.4018/979-8-3693-2939-9.ch006(109-130)Online publication date: 27-Dec-2024
https://doi.org/10.4018/979-8-3693-2939-9.ch006
Noah NThakur SBeck JDas S(2024)Evaluating Privacy & Security of Online Dating Applications with a Focus on Older AdultsSSRN Electronic Journal10.2139/ssrn.4828190Online publication date: 2024
https://doi.org/10.2139/ssrn.4828190
Gao WDu KLuo YShi WYu CShi Y(2024)EasyAsk: An In-App Contextual Tutorial Search Assistant for Older Adults with Voice and Touch InputsProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36785168:3(1-27)Online publication date: 9-Sep-2024
https://dl.acm.org/doi/10.1145/3678516
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Index Terms

AppMoD: Helping Older Adults Manage Mobile Security with Online Social Help
1. Human-centered computing
  1. Ubiquitous and mobile computing
    1. Empirical studies in ubiquitous and mobile computing
2. Security and privacy
  1. Human and societal aspects of security and privacy
    1. Usability in security and privacy
  2. Intrusion/anomaly detection and malware mitigation
    1. Malware and its mitigation

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cover image Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies

Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies Volume 3, Issue 4

December 2019

873 pages

EISSN:2474-9567

DOI:10.1145/3375704

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Copyright © 2019 ACM.

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Publication History

Published: 14 September 2020

Published in IMWUT Volume 3, Issue 4

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Cited By

Mittal SKanwal PDang T(2024)Impact of Workplace Social Connections on Employee Wellbeing and HappinessInsights on Wellbeing and Happiness in the Workplace10.4018/979-8-3693-2939-9.ch006(109-130)Online publication date: 27-Dec-2024
https://doi.org/10.4018/979-8-3693-2939-9.ch006
Noah NThakur SBeck JDas S(2024)Evaluating Privacy & Security of Online Dating Applications with a Focus on Older AdultsSSRN Electronic Journal10.2139/ssrn.4828190Online publication date: 2024
https://doi.org/10.2139/ssrn.4828190
Gao WDu KLuo YShi WYu CShi Y(2024)EasyAsk: An In-App Contextual Tutorial Search Assistant for Older Adults with Voice and Touch InputsProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36785168:3(1-27)Online publication date: 9-Sep-2024
https://dl.acm.org/doi/10.1145/3678516
Sharifi HMichaelis JChattopadhyay D(2024)Development and Evaluation of the Mobile Tech Support Questionnaire for Older AdultsProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3675661(1-18)Online publication date: 27-Oct-2024
https://dl.acm.org/doi/10.1145/3663548.3675661
Wang HGao ZHu XLo DGrundy JWang X(2024)Just-In-Time TODO-Missed Commits DetectionIEEE Transactions on Software Engineering10.1109/TSE.2024.340500550:11(2732-2752)Online publication date: Nov-2024
https://doi.org/10.1109/TSE.2024.3405005
Noah NThakur SBeck JDas S(2024)Evaluating Privacy & Security of Online Dating Applications with a Focus on Older Adults2024 IEEE European Symposium on Security and Privacy Workshops (EuroS&PW)10.1109/EuroSPW61312.2024.00081(666-677)Online publication date: 8-Jul-2024
https://doi.org/10.1109/EuroSPW61312.2024.00081
Anuyah OBadillo-Urquiola KMetoyer R(2023)Characterizing the Technology Needs of Vulnerable Populations for Participation in Research and Design by Adopting Maslow’s Hierarchy of NeedsProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581221(1-20)Online publication date: 19-Apr-2023
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Mendel TToch E(2023)Social Support for Mobile Security: Comparing Close Connections and Community Volunteers in a Field ExperimentProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581183(1-18)Online publication date: 19-Apr-2023
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Zhu CZhang CWang RTian JHu RZhao JKe YLiu N(2023)Building of safer urban hubs: Insights from a comparative study on cyber telecom scams and early warning designUrban Governance10.1016/j.ugj.2023.05.0043:3(200-210)Online publication date: Sep-2023
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Jin XFan M(2022)“I Used To Carry A Wallet, Now I Just Need To Carry My Phone”: Understanding Current Banking Practices and Challenges Among Older Adults in ChinaProceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3517428.3544820(1-16)Online publication date: 23-Oct-2022
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