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User effort in query construction and interface selection

Authors:

Paul Gerwe,

Charles L. VilesAuthors Info & Claims

DL '00: Proceedings of the fifth ACM conference on Digital libraries

Pages 246 - 247

https://doi.org/10.1145/336597.336679

Published: 01 June 2000 Publication History

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Abstract

This study was designed to examine user beliefs and behavior on the selection and use of search features and search interfaces. Five weeks of user logs were taken from a user-targeted collection and surveys were administered immediately before and after this time period. Survey results indicate a significant correlation between a user's level of effort and their perceived benefit from that effort.Reported search feature use increased by more than 35\% over the fiveweeks. This raises the question of how the behavior of an Internet user changes over time. Results from the log files were inconclusive but suggest a reluctance to use the advanced search interface.

Reference

[1]

B. Jansen, A. Spinka, J. Bateman, and T. Saracevic. Real Life Information Retrieval: A Study of User Queries On the Web. SIGIR Forum, Spring:5-17, 1998.

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McGregor MAzzopardi LHalvey M(2023)A Systematic Review of Cost, Effort, and Load Research in Information Search and Retrieval, 1972–2020ACM Transactions on Information Systems10.1145/358306942:1(1-39)Online publication date: 9-Feb-2023
https://dl.acm.org/doi/10.1145/3583069
McGregor MAzzopardi LHalvey MScholer FThomas PElsweiler DJoho HKando NSmith C(2021)Untangling Cost, Effort, and Load in Information Seeking and RetrievalProceedings of the 2021 Conference on Human Information Interaction and Retrieval10.1145/3406522.3446026(151-161)Online publication date: 14-Mar-2021
https://dl.acm.org/doi/10.1145/3406522.3446026
McKay DMakri SChang SBuchanan GO'Brien HFreund LArapakis IHoeber OLopatovska I(2020)On Birthing Dancing StarsProceedings of the 2020 Conference on Human Information Interaction and Retrieval10.1145/3343413.3377983(292-302)Online publication date: 14-Mar-2020
https://dl.acm.org/doi/10.1145/3343413.3377983
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User effort in query construction and interface selection

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Published In

DL '00: Proceedings of the fifth ACM conference on Digital libraries

June 2000

294 pages

ISBN:158113231X

DOI:10.1145/336597

Chairmen:
Peter J. Nürnberg
Aalborg Univ., Esbjerg, Denmark
,
David L. Hicks
Aalborg Univ., Esbjerg, Denmark
,
Richard Furuta
Texas A & M Univ., College Station

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Association for Computing Machinery

New York, NY, United States

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Published: 01 June 2000

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DL00

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DL00: Fifth ACM Conference on Digital Libraries

June 2 - 7, 2000

Texas, San Antonio, USA

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DL '00 Paper Acceptance Rate 44 of 132 submissions, 33%;

Overall Acceptance Rate 95 of 346 submissions, 27%

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McGregor MAzzopardi LHalvey M(2023)A Systematic Review of Cost, Effort, and Load Research in Information Search and Retrieval, 1972–2020ACM Transactions on Information Systems10.1145/358306942:1(1-39)Online publication date: 9-Feb-2023
https://dl.acm.org/doi/10.1145/3583069
McGregor MAzzopardi LHalvey MScholer FThomas PElsweiler DJoho HKando NSmith C(2021)Untangling Cost, Effort, and Load in Information Seeking and RetrievalProceedings of the 2021 Conference on Human Information Interaction and Retrieval10.1145/3406522.3446026(151-161)Online publication date: 14-Mar-2021
https://dl.acm.org/doi/10.1145/3406522.3446026
McKay DMakri SChang SBuchanan GO'Brien HFreund LArapakis IHoeber OLopatovska I(2020)On Birthing Dancing StarsProceedings of the 2020 Conference on Human Information Interaction and Retrieval10.1145/3343413.3377983(292-302)Online publication date: 14-Mar-2020
https://dl.acm.org/doi/10.1145/3343413.3377983
Makri SChen YMcKay DBuchanan GOcepek M(2019)Discovering the Unfindable: The Tension Between Findability and Discoverability in a Bookshop Designed for SerendipityHuman-Computer Interaction – INTERACT 201910.1007/978-3-030-29384-0_1(3-23)Online publication date: 25-Aug-2019
https://doi.org/10.1007/978-3-030-29384-0_1
McKay DBuchanan GStevenson D(2018)Stand in the place where you workProceedings of the 30th Australian Conference on Computer-Human Interaction10.1145/3292147.3292223(27-31)Online publication date: 4-Dec-2018
https://dl.acm.org/doi/10.1145/3292147.3292223
Lee HPang N(2018)Understanding the effects of task and topical knowledge in the evaluation of websites as information patchJournal of Documentation10.1108/JD-04-2017-005074:1(162-186)Online publication date: 8-Jan-2018
https://doi.org/10.1108/JD-04-2017-0050
McKay DSmith WChang SBuchanan GKlein MRauber ACunningham S(2014)Lend me some sugarProceedings of the 14th ACM/IEEE-CS Joint Conference on Digital Libraries10.5555/2740769.2740794(145-154)Online publication date: 8-Sep-2014
https://dl.acm.org/doi/10.5555/2740769.2740794
McKay DSmith WChang S(2014)Lend me some sugar: Borrowing rates of neighbouring books as evidence for browsingIEEE/ACM Joint Conference on Digital Libraries10.1109/JCDL.2014.6970161(145-154)Online publication date: Sep-2014
https://doi.org/10.1109/JCDL.2014.6970161
McKay DBuchanan G(2013)Boxing cleverProceedings of the 25th Australian Computer-Human Interaction Conference: Augmentation, Application, Innovation, Collaboration10.1145/2541016.2541031(497-506)Online publication date: 25-Nov-2013
https://dl.acm.org/doi/10.1145/2541016.2541031
Rieh SKim YMarkey K(2012)Amount of invested mental effort (AIME) in online searchingInformation Processing and Management: an International Journal10.1016/j.ipm.2012.05.00148:6(1136-1150)Online publication date: 1-Nov-2012
https://dl.acm.org/doi/10.1016/j.ipm.2012.05.001
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The University of Alberta user interface management system

The University of Alberta user interface management system

Building a user-derived interface