research-article

Where Does It Go?: A Study on Visual On-Screen Designs for Exit Management in an Automated Shuttle Bus

Authors:

Alexander G. Mirnig,

Magdalena Gärtner,

Vivien Wallner,

Sandra Trösterer,

Alexander Meschtscherjakov,

Manfred TscheligiAuthors Info & Claims

AutomotiveUI '19: Proceedings of the 11th International Conference on Automotive User Interfaces and Interactive Vehicular Applications

Pages 233 - 243

https://doi.org/10.1145/3342197.3344541

Published: 21 September 2019 Publication History

Abstract

Riding a highly automated bus has the potential to bring about a set of novel challenges for the passenger. As there is no human driver present, there is no one to talk to regarding driving direction, stops, or delays. This lack of a human element is likely to cause a stronger reliance on the in-vehicle means of communication, such as displays. In this paper, we present the results from a qualitative study, in which we tested three different on-screen visualizations for passenger information during an automated bus trip. The designs focused primarily on signaling the next stop and proper time to request the bus to stop in absence of a human driver. We found that adding geo-spatial details can easily confuse more than help and that the absence of a human driver makes passengers feel more insecure about being able to exit at the right stop. Thus, passengers are less receptive for visual cues signaling upcoming stops and more likely to input stop requests immediately upon leaving the station.

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Cited By

Rieger PHeckelmann PPeichl TSchwindt-Drews STheobald NCrespo AOetting ARinderknecht SAbendroth B(2024)A Multidisciplinary Approach for the Sustainable Technical Design of a Connected, Automated, Shared and Electric Vehicle Fleet for Inner CitiesWorld Electric Vehicle Journal10.3390/wevj1508036015:8(360)Online publication date: 9-Aug-2024
https://doi.org/10.3390/wevj15080360
Dong HTran TVerstegen RBruns MMartens M(2024)A Review on the Development of the In-Vehicle Human-Machine Interfaces in Driving Automation: A Design PerspectiveProceedings of the 16th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/3640792.3675718(160-174)Online publication date: 22-Sep-2024
https://dl.acm.org/doi/10.1145/3640792.3675718
Coropulis SBerloco NGentile RIntini PLongo PRanieri V(2024)Interactions Between Automated Shuttle and Vulnerable Road Users: A Case StudySustainable Civil Engineering at the Beginning of Third Millennium10.1007/978-981-97-1781-1_37(401-414)Online publication date: 29-Apr-2024
https://doi.org/10.1007/978-981-97-1781-1_37
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Index Terms

Where Does It Go?: A Study on Visual On-Screen Designs for Exit Management in an Automated Shuttle Bus
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. Empirical studies in HCI
    2. Interaction devices
      1. Displays and imagers

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cover image ACM Conferences

AutomotiveUI '19: Proceedings of the 11th International Conference on Automotive User Interfaces and Interactive Vehicular Applications

September 2019

402 pages

ISBN:9781450368841

DOI:10.1145/3342197

Copyright © 2019 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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SIGCHI: ACM Special Interest Group on Computer-Human Interaction

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 21 September 2019

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AutomotiveUI '19

Sponsor:

SIGCHI

AutomotiveUI '19: 11th International Conference on Automotive User Interfaces and Interactive Vehicular Applications

September 21 - 25, 2019

Utrecht, Netherlands

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AutomotiveUI '19 Paper Acceptance Rate 34 of 119 submissions, 29%;

Overall Acceptance Rate 248 of 566 submissions, 44%

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Cited By

Rieger PHeckelmann PPeichl TSchwindt-Drews STheobald NCrespo AOetting ARinderknecht SAbendroth B(2024)A Multidisciplinary Approach for the Sustainable Technical Design of a Connected, Automated, Shared and Electric Vehicle Fleet for Inner CitiesWorld Electric Vehicle Journal10.3390/wevj1508036015:8(360)Online publication date: 9-Aug-2024
https://doi.org/10.3390/wevj15080360
Dong HTran TVerstegen RBruns MMartens M(2024)A Review on the Development of the In-Vehicle Human-Machine Interfaces in Driving Automation: A Design PerspectiveProceedings of the 16th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/3640792.3675718(160-174)Online publication date: 22-Sep-2024
https://dl.acm.org/doi/10.1145/3640792.3675718
Coropulis SBerloco NGentile RIntini PLongo PRanieri V(2024)Interactions Between Automated Shuttle and Vulnerable Road Users: A Case StudySustainable Civil Engineering at the Beginning of Third Millennium10.1007/978-981-97-1781-1_37(401-414)Online publication date: 29-Apr-2024
https://doi.org/10.1007/978-981-97-1781-1_37
Yan MLin ZLu PWang MRampino LCaruso G(2023)Speculative Exploration on Future Sustainable Human-Machine Interface Design in Automated Shuttle BusesSustainability10.3390/su1506549715:6(5497)Online publication date: 21-Mar-2023
https://doi.org/10.3390/su15065497
Hallewell MHughes NLarge DHarvey CSpringthorpe JBurnett G(2022)Deriving personas to inform HMI design for future autonomous taxisJournal of Usability Studies10.5555/3542830.354283217:2(41-64)Online publication date: 1-Feb-2022
https://dl.acm.org/doi/10.5555/3542830.3542832
Linnartz MDufner YFricke N(2022)Information Presentation in Autonomous Shuttle Busses: –What and How?ArtsIT, Interactivity and Game Creation10.1007/978-3-030-95531-1_28(413-423)Online publication date: 10-Feb-2022
https://doi.org/10.1007/978-3-030-95531-1_28
Pelikan HBethel CPaiva ABroadbent EFeil-Seifer DSzafir D(2021)Why Autonomous Driving Is So Hard: The Social Dimension of TrafficCompanion of the 2021 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3434074.3447133(81-85)Online publication date: 8-Mar-2021
https://dl.acm.org/doi/10.1145/3434074.3447133
Li YTan ZDai NHe Z(2021)Passenger Expectation to Autonomous Bus HMI in Different Scenarios: A Field StudyAdvances in Human Aspects of Transportation10.1007/978-3-030-80012-3_50(437-444)Online publication date: 27-Jun-2021
https://doi.org/10.1007/978-3-030-80012-3_50
Kim MHeo JLee J(2021)In-Vehicle Information Design to Enhance the Experience of Passengers in Autonomous Public BusesHCI in Mobility, Transport, and Automotive Systems10.1007/978-3-030-78358-7_28(408-424)Online publication date: 3-Jul-2021
https://doi.org/10.1007/978-3-030-78358-7_28
Mirnig AWallner VGärtner MMeschtscherjakov ATscheligi M(2020)Capacity Management in an Automated Shuttle Bus: Findings from a Lab Study12th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/3409120.3410665(270-279)Online publication date: 21-Sep-2020
https://dl.acm.org/doi/10.1145/3409120.3410665
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