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Trusted Teammates: Commercial Digital Games Can Be Effective Trust-Building Tools

Authors:

Anna L. CoxAuthors Info & Claims

CHI PLAY '19 Extended Abstracts: Extended Abstracts of the Annual Symposium on Computer-Human Interaction in Play Companion Extended Abstracts

Pages 705 - 713

https://doi.org/10.1145/3341215.3356296

Published: 17 October 2019 Publication History

Abstract

Trust is a key component of high functioning virtual work teams. This study investigates the effectiveness of a commercial digital game in developing trust in virtual teams compared to a typical virtual team icebreaker. To achieve this, we outline important trust-building aspects that a game must have and identify the commercial digital game Spaceteam as a suitable candidate. Our results show that Spaceteam is more effective at developing trust in virtual teams compared to social icebreaker, indicated by differences in trusting behaviour. We did not find differences in perception of team trust or moderating effects of dispositional trust. Our findings suggest that digital games with trust-building aspects enable the verification of early trusting beliefs through gameplay, which in turn develops trust among team members. As these games are robust against individual differences in dispositional trust, it is applicable across any team composition. Our findings support the use of digital games as viable trust-building tools for virtual work teams.

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Muresan GMititelu SAndres Jschraefel m(2024)“Should I Introduce myself?”International Journal of Human-Computer Studies10.1016/j.ijhcs.2024.103279188:COnline publication date: 1-Aug-2024
https://dl.acm.org/doi/10.1016/j.ijhcs.2024.103279
Chen TLee CMindel JElhaouij NPicard R(2023)Closer Worlds: Using Generative AI to Facilitate Intimate ConversationsExtended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544549.3585651(1-15)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544549.3585651
Gould SRudnicka ACook DCecchinato MNewbold JCox A(2023)Remote Work, Work Measurement and the State of Work Research in Human-Centred ComputingInteracting with Computers10.1093/iwc/iwad01435:5(725-734)Online publication date: 27-Feb-2023
https://doi.org/10.1093/iwc/iwad014
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Index Terms

Trusted Teammates: Commercial Digital Games Can Be Effective Trust-Building Tools
1. Applied computing
  1. Computers in other domains
    1. Personal computers and PC applications
      1. Computer games
2. Human-centered computing
  1. Collaborative and social computing
    1. Collaborative and social computing theory, concepts and paradigms
      1. Computer supported cooperative work

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Information & Contributors

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cover image ACM Conferences

CHI PLAY '19 Extended Abstracts: Extended Abstracts of the Annual Symposium on Computer-Human Interaction in Play Companion Extended Abstracts

October 2019

859 pages

ISBN:9781450368711

DOI:10.1145/3341215

General Chairs:
Joan Arnedo
Universitat Oberta de Catalunya, Barcelona, Spain
,
Lennart E. Nacke
University of Waterloo, Waterloo, Canada
,
Program Chairs:
Vero Vanden Abeele
KU Leuven, Leuven, Belgium
,
Phoebe O. Toups Dugas
New Mexico State University, New Mexico, USA

Copyright © 2019 Owner/Author.

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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SIGCHI: ACM Special Interest Group on Computer-Human Interaction

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 17 October 2019

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Engineering and Physical Sciences Research Council

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CHI PLAY '19

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SIGCHI

CHI PLAY '19: The Annual Symposium on Computer-Human Interaction in Play

October 22 - 25, 2019

Barcelona, Spain

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CHI PLAY '19 Extended Abstracts Paper Acceptance Rate 51 of 181 submissions, 28%;

Overall Acceptance Rate 421 of 1,386 submissions, 30%

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Cited By

Muresan GMititelu SAndres Jschraefel m(2024)“Should I Introduce myself?”International Journal of Human-Computer Studies10.1016/j.ijhcs.2024.103279188:COnline publication date: 1-Aug-2024
https://dl.acm.org/doi/10.1016/j.ijhcs.2024.103279
Chen TLee CMindel JElhaouij NPicard R(2023)Closer Worlds: Using Generative AI to Facilitate Intimate ConversationsExtended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544549.3585651(1-15)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544549.3585651
Gould SRudnicka ACook DCecchinato MNewbold JCox A(2023)Remote Work, Work Measurement and the State of Work Research in Human-Centred ComputingInteracting with Computers10.1093/iwc/iwad01435:5(725-734)Online publication date: 27-Feb-2023
https://doi.org/10.1093/iwc/iwad014
Rudnicka ACook DCecchinato MGould SNewbold JCox A(2022)The end of the active work break? Remote work, sedentariness and the role of technology in creating active break-taking normsProceedings of the 1st Annual Meeting of the Symposium on Human-Computer Interaction for Work10.1145/3533406.3533409(1-13)Online publication date: 8-Jun-2022
https://dl.acm.org/doi/10.1145/3533406.3533409

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