research-article

Where Autonomous Buses Might and Might Not Bridge the Gaps in the 4 A's of Public Transport Passenger Needs: a Review

Authors:

Alexandra Millonig,

Peter FröhlichAuthors Info & Claims

AutomotiveUI '18: Proceedings of the 10th International Conference on Automotive User Interfaces and Interactive Vehicular Applications

Pages 291 - 297

https://doi.org/10.1145/3239060.3239079

Published: 23 September 2018 Publication History

Abstract

In the domain of public transport, automation provides several advantages which can lead to better services for the customers. For tapping the full potential of future automated public transport services, passenger requirements have to be thoroughly considered in order to avoid shortcomings discouraging future users to remain or become customers and to support the role of public transit as sustainable backbone of transport.

This paper assesses the potential of autonomous bus services with respect to four categories of passenger requirements described as the "4 A's of Public Transport Passenger Needs": availability, affordability, accessibility, and acceptability. Based on a review of currently discussed scenarios of automation, benefits and risks regarding the specific needs of different passenger groups are explored for these four categories. Finally, open issues which require special attention or further research are identified.

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Cited By

Schuß MRöhr TRiener A(2024)`Baymax' or `RoboCop'? Exploring Different Feminine Avatar Personalities for Shared Automated VehiclesProceedings of Mensch und Computer 202410.1145/3670653.3670682(256-268)Online publication date: 1-Sep-2024
https://dl.acm.org/doi/10.1145/3670653.3670682
Wirtz LFeger IWagner-Douglas LOetermann TLennartz TEckstein L(2024)Customized HMI as a Key to increased Acceptance? Implications of an Online Survey assessing Relationships of Experience, Trust and Information InterestAdjunct Proceedings of the 16th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/3641308.3685034(117-122)Online publication date: 22-Sep-2024
https://dl.acm.org/doi/10.1145/3641308.3685034
Axelsson AVaddadi BBogdan CSkantze GGrollman DBroadbent EJu WSoh HWilliams T(2024)Robots in autonomous buses: Who hosts when no human is there?Companion of the 2024 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3610978.3641115(1278-1280)Online publication date: 11-Mar-2024
https://dl.acm.org/doi/10.1145/3610978.3641115
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Index Terms

Where Autonomous Buses Might and Might Not Bridge the Gaps in the 4 A's of Public Transport Passenger Needs: a Review
1. Human-centered computing
  1. Human computer interaction (HCI)
2. Social and professional topics
  1. User characteristics

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cover image ACM Conferences

AutomotiveUI '18: Proceedings of the 10th International Conference on Automotive User Interfaces and Interactive Vehicular Applications

September 2018

374 pages

ISBN:9781450359467

DOI:10.1145/3239060

Copyright © 2018 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 23 September 2018

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AutomotiveUI '18

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AutomotiveUI '18: 10th International Conference on Automotive User Interfaces and Interactive Vehicular Applications

September 23 - 25, 2018

ON, Toronto, Canada

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Cited By

Schuß MRöhr TRiener A(2024)`Baymax' or `RoboCop'? Exploring Different Feminine Avatar Personalities for Shared Automated VehiclesProceedings of Mensch und Computer 202410.1145/3670653.3670682(256-268)Online publication date: 1-Sep-2024
https://dl.acm.org/doi/10.1145/3670653.3670682
Wirtz LFeger IWagner-Douglas LOetermann TLennartz TEckstein L(2024)Customized HMI as a Key to increased Acceptance? Implications of an Online Survey assessing Relationships of Experience, Trust and Information InterestAdjunct Proceedings of the 16th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/3641308.3685034(117-122)Online publication date: 22-Sep-2024
https://dl.acm.org/doi/10.1145/3641308.3685034
Axelsson AVaddadi BBogdan CSkantze GGrollman DBroadbent EJu WSoh HWilliams T(2024)Robots in autonomous buses: Who hosts when no human is there?Companion of the 2024 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3610978.3641115(1278-1280)Online publication date: 11-Mar-2024
https://dl.acm.org/doi/10.1145/3610978.3641115
Schuß MPizzoni LRiener A(2024)Human or robot? Exploring different avatar appearances to increase perceived security in shared automated vehiclesJournal on Multimodal User Interfaces10.1007/s12193-024-00436-xOnline publication date: 30-Aug-2024
https://doi.org/10.1007/s12193-024-00436-x
Schallauer DSoteropoulos ADollinger AMirnig AFröhlich PTengg AMoschig APrutej WSchoiswohl P(2024)Unlocking the Full Spectrum of User Perspectives on Automated Mobility Using the ‘Supertesters’ MethodShared Mobility Revolution10.1007/978-3-031-71793-2_8(121-141)Online publication date: 26-Nov-2024
https://doi.org/10.1007/978-3-031-71793-2_8
Golbabaei FYigitcanlar TPaz ABunker J(2023)Perceived Opportunities and Challenges of Autonomous Demand-Responsive Transit Use: What Are the Socio-Demographic Predictors?Sustainability10.3390/su15151183915:15(11839)Online publication date: 1-Aug-2023
https://doi.org/10.3390/su151511839
Bosch EKäthner DJipp MDrewitz UIhme K(2023)Fifty shades of frustration: Intra- and interindividual variances in expressing frustrationTransportation Research Part F: Traffic Psychology and Behaviour10.1016/j.trf.2023.03.00494(436-452)Online publication date: Apr-2023
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Cai LYuen KWang X(2023)Explore public acceptance of autonomous buses: An integrated model of UTAUT, TTF and trustTravel Behaviour and Society10.1016/j.tbs.2022.11.01031(120-130)Online publication date: Apr-2023
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De Paepe LVan Acker VWitlox F(2023)Sustainable Urban MobilityHandbook of Labor, Human Resources and Population Economics10.1007/978-3-319-57365-6_418-1(1-23)Online publication date: 3-Aug-2023
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Ranceva JUšpalytė-Vitkūnienė R(2022)INEQUALITY OF PUBLIC TRANSPORT SERVICES IN LITHUANIAN MUNICIPALITIESMokslas - Lietuvos ateitis10.3846/mla.2022.1718014(1-9)Online publication date: 6-Jan-2022
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