research-article

Inclusive digital transformation in South Africa: an institutional perspective

Authors:

More Ickson Manda,

Judy BackhouseAuthors Info & Claims

ICEGOV '18: Proceedings of the 11th International Conference on Theory and Practice of Electronic Governance

Pages 464 - 470

https://doi.org/10.1145/3209415.3209486

Published: 04 April 2018 Publication History

Abstract

South Africa has adopted digital transformation as one of its strategies for promoting inclusive growth. This is a case study of South Africa, a developing country that has embraced the digital transformation agenda to promote the transformation of government, business and society among other things. Using institutional theory as our theoretical lens, we explore the implementation or policy reforms aimed at promoting the digital transformation of South Africa into an inclusive digital society. This study found that challenges associated with the implementation of policy reforms aimed at promoting the transition were as a result of poor coordination, fragmentation and poor cohesion among government departments coordinating the digital transformation agenda. Inclusion and digital access also require a more integrated approach in the coordination and implementation of social and economic policy that extends beyond technology.

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Cited By

Boakye A(2024)Estimating the impact of digital technologies on government operations, business operations and general welfare: The case of South AfricaAfrican Journal of Science, Technology, Innovation and Development10.1080/20421338.2023.229618116:2(274-282)Online publication date: 7-Feb-2024
https://doi.org/10.1080/20421338.2023.2296181
Frota LChitiga‐Mabugu MMazenda A(2024)Revealing Factors Influencing Digital Transformation in South Africa's Social Security OrganisationsJournal of Public Affairs10.1002/pa.7000625:1Online publication date: 29-Dec-2024
https://doi.org/10.1002/pa.70006
Ndofirepi TSteyn R(2023)Income Elasticity of Information Technology and Financial Emancipation in South AfricaJournal of Public Administration10.53973/jopa.2023.58.3.a358:3(539-553)Online publication date: Sep-2023
https://doi.org/10.53973/jopa.2023.58.3.a3
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Index Terms

Inclusive digital transformation in South Africa: an institutional perspective
1. Applied computing
  1. Computers in other domains
    1. Computing in government
      1. E-government

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cover image ACM Other conferences

ICEGOV '18: Proceedings of the 11th International Conference on Theory and Practice of Electronic Governance

April 2018

739 pages

ISBN:9781450354219

DOI:10.1145/3209415

Editors:
Atreyi Kankanhalli
National University of Singapore
,
Adegboyega Ojo
National University of Ireland Galway
,
Delfina Soares
United Nations University (UNU-EGOV)

Copyright © 2018 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 04 April 2018

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ICEGOV '18

ICEGOV '18: 11th International Conference on Theory and Practice of Electronic Governance

April 4 - 6, 2018

Galway, Ireland

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ICEGOV '18 Paper Acceptance Rate 104 of 184 submissions, 57%;

Overall Acceptance Rate 350 of 865 submissions, 40%

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Cited By

Boakye A(2024)Estimating the impact of digital technologies on government operations, business operations and general welfare: The case of South AfricaAfrican Journal of Science, Technology, Innovation and Development10.1080/20421338.2023.229618116:2(274-282)Online publication date: 7-Feb-2024
https://doi.org/10.1080/20421338.2023.2296181
Frota LChitiga‐Mabugu MMazenda A(2024)Revealing Factors Influencing Digital Transformation in South Africa's Social Security OrganisationsJournal of Public Affairs10.1002/pa.7000625:1Online publication date: 29-Dec-2024
https://doi.org/10.1002/pa.70006
Ndofirepi TSteyn R(2023)Income Elasticity of Information Technology and Financial Emancipation in South AfricaJournal of Public Administration10.53973/jopa.2023.58.3.a358:3(539-553)Online publication date: Sep-2023
https://doi.org/10.53973/jopa.2023.58.3.a3
Wang SLi XLi ZYe Y(2023)The effects of government support on enterprises' digital transformation: Evidence from ChinaManagerial and Decision Economics10.1002/mde.383144:5(2520-2539)Online publication date: 12-Feb-2023
https://doi.org/10.1002/mde.3831
Mukti IFirdausy DAldea AIacob M(2023)Architecting rural smartnessThe Electronic Journal of Information Systems in Developing Countries10.1002/isd2.1223689:1Online publication date: 9-Jan-2023
https://dl.acm.org/doi/10.1002/isd2.12236
Manda M(2022)Power, politics, and the institutionalisation of information systems for promoting digital transformation in the public sector: A case of the South African’s government digital transformation journeyInformation Polity10.3233/IP-20023327:3(311-329)Online publication date: 31-Aug-2022
https://doi.org/10.3233/IP-200233
Njuguna RDsane-Nsor S(2022)E-Government Initiatives toward Smart City Development in Developing CountriesDigital Transformation for Sustainability10.1007/978-3-031-15420-1_13(271-282)Online publication date: 2-Dec-2022
https://doi.org/10.1007/978-3-031-15420-1_13
P. V. RVarma AJ. A(2021)Connected Societies Through Digital TransformationEmerging Challenges, Solutions, and Best Practices for Digital Enterprise Transformation10.4018/978-1-7998-8587-0.ch011(199-220)Online publication date: 2021
https://doi.org/10.4018/978-1-7998-8587-0.ch011
Mukti IReza Firdausy DAldea APrambudia Yvan Sinderen MIacob M(2021)Architecting a service-oriented rural platform : Improving rural economic climate through participation in the digital business ecosystem2021 IEEE 25th International Enterprise Distributed Object Computing Conference (EDOC)10.1109/EDOC52215.2021.00013(92-103)Online publication date: Oct-2021
https://doi.org/10.1109/EDOC52215.2021.00013
Mukti IIacob MAldea AGovindaraju Rvan Hillegersberg J(2021)Defining Rural Smartness and Its Impact: A Systematic Literature ReviewJournal of the Knowledge Economy10.1007/s13132-021-00736-713:2(956-1007)Online publication date: 25-Feb-2021
https://doi.org/10.1007/s13132-021-00736-7
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