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An investigation of the influence of network quality of service on the effectiveness of multimedia communication

Authors:

Rob Procter,

Mark Hartswood,

Andy McKinlay,

Scott GallacherAuthors Info & Claims

GROUP '99: Proceedings of the 1999 ACM International Conference on Supporting Group Work

Pages 160 - 168

https://doi.org/10.1145/320297.320315

Published: 01 November 1999 Publication History

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Abstract

In this paper we describe an experimental evaluation of multimedia packages intended for use as in-house training aids within a large UK bank. We focus on the influence of different kinds of media content and of network quality of service upon subjects' memory for, and comprehension of, the material. In particular, we observe that degraded quality of service has a greater influence on subjects' uptake of emotive/affective content than on their uptake of factual content. The results have implications for the more general application of multimedia communication.

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Cited By

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Sun LZhou YHansen PGeng WLi X(2018)Cross-objects user interfaces for video interaction in virtual reality museum contextMultimedia Tools and Applications10.5555/3287850.328790877:21(29013-29041)Online publication date: 1-Nov-2018
https://dl.acm.org/doi/10.5555/3287850.3287908
Sun LZhou YHansen PGeng WLi X(2018)Cross-objects user interfaces for video interaction in virtual reality museum contextMultimedia Tools and Applications10.1007/s11042-018-6091-577:21(29013-29041)Online publication date: 11-May-2018
https://doi.org/10.1007/s11042-018-6091-5
Persike M(2018)Videos in der Lehre: Wirkungen und NebenwirkungenLernen mit Bildungstechnologien10.1007/978-3-662-54373-3_23-1(1-31)Online publication date: 22-Nov-2018
https://doi.org/10.1007/978-3-662-54373-3_23-1
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An investigation of the influence of network quality of service on the effectiveness of multimedia communication

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Published In

GROUP '99: Proceedings of the 1999 ACM International Conference on Supporting Group Work

November 1999

400 pages

ISBN:1581130651

DOI:10.1145/320297

Editor:
Stephen C. Hayne

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

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Publication History

Published: 01 November 1999

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GROUP99: Conference on Supporting Group Work

November 14 - 17, 1999

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Overall Acceptance Rate 125 of 405 submissions, 31%

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Cited By

View all

Sun LZhou YHansen PGeng WLi X(2018)Cross-objects user interfaces for video interaction in virtual reality museum contextMultimedia Tools and Applications10.5555/3287850.328790877:21(29013-29041)Online publication date: 1-Nov-2018
https://dl.acm.org/doi/10.5555/3287850.3287908
Sun LZhou YHansen PGeng WLi X(2018)Cross-objects user interfaces for video interaction in virtual reality museum contextMultimedia Tools and Applications10.1007/s11042-018-6091-577:21(29013-29041)Online publication date: 11-May-2018
https://doi.org/10.1007/s11042-018-6091-5
Persike M(2018)Videos in der Lehre: Wirkungen und NebenwirkungenLernen mit Bildungstechnologien10.1007/978-3-662-54373-3_23-1(1-31)Online publication date: 22-Nov-2018
https://doi.org/10.1007/978-3-662-54373-3_23-1
Gulliver SGhinea G(2010)Cognitive style and personality: impact on multimedia perceptionOnline Information Review10.1108/1468452101102411934:1(39-58)Online publication date: 23-Feb-2010
https://doi.org/10.1108/14684521011024119
Guan SBoh CLiu F(2008)An adaptable transport protocol based on Genetic AlgorithmsInternational Journal of Information and Communication Technology10.1504/IJICT.2008.0191031:2(199-223)Online publication date: 1-Jun-2008
https://dl.acm.org/doi/10.1504/IJICT.2008.019103
Ghinea GChen S(2008)Measuring quality of perception in distributed multimediaComputers in Human Behavior10.1016/j.chb.2007.07.01324:4(1317-1329)Online publication date: 1-Jul-2008
https://dl.acm.org/doi/10.1016/j.chb.2007.07.013
Gulliver SGhinea G(2007)The Perceptual and Attentive Impact of Delay and Jitter in Multimedia DeliveryIEEE Transactions on Broadcasting10.1109/TBC.2007.89695553:2(449-458)Online publication date: Jun-2007
https://doi.org/10.1109/TBC.2007.896955
Gulliver SGhinea G(2007)The Perceptual Influence of Multimedia Delay and JitterMultimedia and Expo, 2007 IEEE International Conference on10.1109/ICME.2007.4285125(2214-2217)Online publication date: Jul-2007
https://doi.org/10.1109/ICME.2007.4285125
Raymond DKanenishi KMatsuura KYano Y(2006)Feasibility of videoconference-based lectures over the internetInternational Journal of Learning Technology10.1504/IJLT.2006.0086892:1(5-27)Online publication date: 1-Jan-2006
https://dl.acm.org/doi/10.1504/IJLT.2006.008689
Gulliver SGhinea G(2006)Defining user perception of distributed multimedia qualityACM Transactions on Multimedia Computing, Communications, and Applications10.1145/1201730.12017312:4(241-257)Online publication date: 1-Nov-2006
https://dl.acm.org/doi/10.1145/1201730.1201731
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