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A study on the acceptance of internet banking

Published: 26 October 2018 Publication History

Abstract

Internet banking expected to ease commercial transactions and uplift satisfactory services. Studies affirmed internet banking in Nigeria is low compared with other e-banking systems. This study analyzed mediation role of trust in technology, theory of planned behavior and trust model adoption. Statistical package for the social science (SPSS) and VBSEM-AMOS adopted for descriptive statistics and modeling principal mediation effect of trust based on 391 respondents. Finding indicated that TPB factors; subjective norm, perceived behavioral control, attitude and trust regressed on intent to accept internet banking and achieved a 72% variance explained, integrity, benevolence, competency and predictability regressed on trust to internet banking acceptance and a 71% variance explained. However, partial mediation trust effect achieved a 73% variance explained of TPB with exclusion of attitude in the model. This study justified the mediation role of trust in internet banking acceptance in Nigeria thus, recommended further replication in differ dimensions.

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  • (2021)Trialability and Purposefulness: Their Role Towards Google Classroom Acceptance Following Educational PolicyActa Informatica Pragensia10.18267/j.aip.15410:2(172-191)Online publication date: 10-Sep-2021
  • (2021)The significance and users’ perceptual evaluation of traditional market spaces in NigeriaSN Social Sciences10.1007/s43545-021-00100-11:5Online publication date: 7-Apr-2021
  • (2019)Impediments to Acceptance of Online Learning in Two Developing International LocationsProceedings of the 11th International Conference on Education Technology and Computers10.1145/3369255.3369256(127-131)Online publication date: 28-Oct-2019
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    cover image ACM Other conferences
    ICETC '18: Proceedings of the 10th International Conference on Education Technology and Computers
    October 2018
    391 pages
    ISBN:9781450365178
    DOI:10.1145/3290511
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    New York, NY, United States

    Publication History

    Published: 26 October 2018

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    Author Tags

    1. TPB
    2. acceptance
    3. attitude
    4. behavioral control
    5. transaction
    6. trust internet banking

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    View all
    • (2021)Trialability and Purposefulness: Their Role Towards Google Classroom Acceptance Following Educational PolicyActa Informatica Pragensia10.18267/j.aip.15410:2(172-191)Online publication date: 10-Sep-2021
    • (2021)The significance and users’ perceptual evaluation of traditional market spaces in NigeriaSN Social Sciences10.1007/s43545-021-00100-11:5Online publication date: 7-Apr-2021
    • (2019)Impediments to Acceptance of Online Learning in Two Developing International LocationsProceedings of the 11th International Conference on Education Technology and Computers10.1145/3369255.3369256(127-131)Online publication date: 28-Oct-2019
    • (undefined)Adoption of Internet Banking in Bosnia and HerzegovinaSSRN Electronic Journal10.2139/ssrn.3501455

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