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Informating Crisis: Expanding Critical Perspectives in Crisis Informatics

Authors:

Leysia PalenAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 2, Issue CSCW

Article No.: 162, Pages 1 - 22

https://doi.org/10.1145/3274431

Published: 01 November 2018 Publication History

Abstract

Over the past 20 years, the practices of crisis preparedness, response, and recovery have become increasingly dependent on information and communication technology (ICT) to accomplish their work. More recently, crisis informatics has developed an analysis of these phenomena from social and computational perspectives. To further to assess the consequences and opportunities of technological developments in the field, we re-interpret the concept of informating, first developed by Zuboff to describe the impacts of technological changes on the workplace during the 1980s. We draw on four contemporary examples of how ICT is changing the way we conceive of and respond to natural hazards to offer a new reading of the concept of informating in the growing field of crisis informatics. We then argue that this concept suggests the adoption of a more critical agenda for crisis informatics research to better respond to contemporary challenges presented by climate change and natural hazards.

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Index Terms

Informating Crisis: Expanding Critical Perspectives in Crisis Informatics
1. Human-centered computing
  1. Collaborative and social computing
  2. Human computer interaction (HCI)

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Citizen communications in crisis: anticipating a future of ICT-supported public participation
CHI '07: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

Recent world-wide crisis events have drawn new attention to the role information communication technology (ICT) can play in warning and response activities. Drawing on disaster social science, we consider a critical aspect of post-impact disaster ...

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cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 2, Issue CSCW

November 2018

4104 pages

EISSN:2573-0142

DOI:10.1145/3290265

Editors:
Karrie Karahalios
University of Illinois & Adobe
,
Andrés Monroy-Hernández
Snap Inc.
,
Airi Lampinen
Stockholm University
,
Geraldine Fitzpatrick
Vienna University of Technology

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Copyright © 2018 ACM.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 November 2018

Published in PACMHCI Volume 2, Issue CSCW

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Paudel SNorris WSoden R(2024)Aftermath: Infrastructure, Resources, and Organizational Adaptation in the Wake of DisasterProceedings of the ACM on Human-Computer Interaction10.1145/36372948:CSCW1(1-24)Online publication date: 26-Apr-2024
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Wani A(2024)Use of ICTs during ongoing protracted socio-political disruptionsExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3638194(1-6)Online publication date: 11-May-2024
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Mukkamala AGupta BMukkamala R(2024)The Role of Social Media in Disaster Management: Opportunities, Challenges, and Future DirectionsTechnology Innovation for Sustainable Development of Healthcare and Disaster Management10.1007/978-981-97-2049-1_2(13-29)Online publication date: 29-Oct-2024
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