research-article

Interactional Dynamics in User Groups: Answering a Robot's Question in Adult-Child Constellations

Authors:

Karola Pitsch,

Raphaela Gehle,

Timo Dankert,

Sebastian WredeAuthors Info & Claims

HAI '17: Proceedings of the 5th International Conference on Human Agent Interaction

Pages 393 - 397

https://doi.org/10.1145/3125739.3132604

Published: 27 October 2017 Publication History

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Abstract

The paper explores the interactional dynamics within groups of visitors (children & adults) who are interacting with an autonomous museum guide robot. Using the example of question-answer sequences, analysis reveals that 'answering' tends to be a process of interactional negotiation at the end of which a 'result' is addressed to the robot. This process, however, is often not transparent to the robot and considered solely as "silence" which leads to the disregard of the users' attempts to provide an answer.

References

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Belpaeme, T., et al. (2012). Multimodal child-robot interaction:Building social bonds. Journal of HumanRobot Interaction, 1(2), 33--53.

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Bohus, D., & Horvitz, E. (2009). Models for multiparty engagement in open-world dialog. In SIGDIAL2009 (pp. 225--234)

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Gehle, R., Pitsch, K., Dankert, T., & Wrede, S. (2015). Trouble-based group dynamics in real-world HRI reactions on unexpected next moves of a museum guide robot. In Ro-Man 2015 (pp. 407--412).

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Pitsch, K., Dankert, T., Gehle, R., & Wrede, S. (2016). Referential practices. Effects of a museum guide robot suggesting a deictic 'repair' action to visitors attempting to orient to an exhibit. In Ro-Man 2016 (pp. 225--231). New York.

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Cited By

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Mlynář Jde Rijk LLiesenfeld AStommel WAlbert S(2024)AI in situated action: a scoping review of ethnomethodological and conversation analytic studiesAI & SOCIETY10.1007/s00146-024-01919-xOnline publication date: 4-Jun-2024
https://doi.org/10.1007/s00146-024-01919-x
Tuncer SGillet SLeite I(2022)Robot-Mediated Inclusive Processes in Groups of Children: From Gaze Aversion to Mutual Smiling GazeFrontiers in Robotics and AI10.3389/frobt.2022.7291469Online publication date: 3-Mar-2022
https://doi.org/10.3389/frobt.2022.729146
Bietti LBietti F(2021)The Interactive Functions of Questions in Embodied Collaborative WorkFrontiers in Psychology10.3389/fpsyg.2021.70427512Online publication date: 30-Aug-2021
https://doi.org/10.3389/fpsyg.2021.704275
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Index Terms

Interactional Dynamics in User Groups: Answering a Robot's Question in Adult-Child Constellations
1. Human-centered computing
  1. Human computer interaction (HCI)

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Information

Published In

HAI '17: Proceedings of the 5th International Conference on Human Agent Interaction

October 2017

550 pages

ISBN:9781450351133

DOI:10.1145/3125739

General Chairs:
Britta Wrede
Bielefeld University, Germany
,
Yukie Nagai
Osaka University, Japan
,
Program Chairs:
Takanori Komatsu
Meiji University, Japan
,
Marc Hanheide
University of Lincoln, UK
,
Lorenzo Natale
Italian Institute of Technology, Italy

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 27 October 2017

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CITEC (EXC 277) Bielefeld University
Volkswagen Foundation

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HAI '17

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SIGCHI

HAI '17: The Fifth International Conference on Human-Agent Interaction

October 17 - 20, 2017

Bielefeld, Germany

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Overall Acceptance Rate 121 of 404 submissions, 30%

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Cited By

View all

Mlynář Jde Rijk LLiesenfeld AStommel WAlbert S(2024)AI in situated action: a scoping review of ethnomethodological and conversation analytic studiesAI & SOCIETY10.1007/s00146-024-01919-xOnline publication date: 4-Jun-2024
https://doi.org/10.1007/s00146-024-01919-x
Tuncer SGillet SLeite I(2022)Robot-Mediated Inclusive Processes in Groups of Children: From Gaze Aversion to Mutual Smiling GazeFrontiers in Robotics and AI10.3389/frobt.2022.7291469Online publication date: 3-Mar-2022
https://doi.org/10.3389/frobt.2022.729146
Bietti LBietti F(2021)The Interactive Functions of Questions in Embodied Collaborative WorkFrontiers in Psychology10.3389/fpsyg.2021.70427512Online publication date: 30-Aug-2021
https://doi.org/10.3389/fpsyg.2021.704275
Pitsch KRelieu MVelkovska J(2020)Répondre aux questions d’un robotRéseaux10.3917/res.220.0113N° 220-221:2(113-150)Online publication date: 22-May-2020
https://doi.org/10.3917/res.220.0113

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The Communicative Activity of "Making Suggestions" as an Interactional Process: Towards a Dialog Model for HAI

Attitude of german museum visitors towards an interactive art guide robot

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