short-paper

Acceptance testing of mobile applications: automated emotion tracking for large user groups

Authors:

Simon André Scherr,

Frank Elberzhager,

Konstantin HollAuthors Info & Claims

MOBILESoft '18: Proceedings of the 5th International Conference on Mobile Software Engineering and Systems

Pages 247 - 251

https://doi.org/10.1145/3197231.3197259

Published: 27 May 2018 Publication History

Abstract

Mobile applications1 are nowadays used by everyone. The success of a mobile app highly depends on its user acceptance, which must be checked as part of quality assurance. However, such tests are costly because they usually include testers using the app manually. An obvious solution for improving efficiency is to automate certain test steps. In this article, we present an approach that tracks user emotions automatically to support acceptance testing. Furthermore, we consider user motivation in a positive way with gamification solutions and focus on data privacy aspects in order to gain the trust of potential test users.

References

[1]

Homepage - Emotiv. Emotiv. https://www.emotiv.com/.

[2]

Todd Haselton. Watch how Apple's amazing new Animoji mimic your facial expressions on the iPhone X: 2017. https://www.cnbc.com/2017/11/01/apple-iphone-x-animoji-mimic-your-face.html. Accessed: 2018-01-08.

[3]

Simon André Scherr, Frank Elberzhager and Konstantin Holl. 2017. An Automated Feedback-Based Approach to Support Mobile App Development. 2017 43rd Euromicro Conference on Software Engineering and Advanced Applications (SEAA)

[4]

S. Scherr, S. Polst, L. Müller, K. Holl, and F. Elberzhager "The Perception of Emojis for Analyzing App Feedback", International Journal of Interactive Mobile Technologies {submitted}

[5]

Paul Ekman and Wallace V. Friesen. 1971. Constants across cultures in the face and emotion. Journal of Personality and Social Psychology 17, 2: 124--129.

[6]

Paul Ekman. 1992. An Argument for Basic Emotions. Cognition and Emotion 6, 3--4: 169--200.

[7]

Richard S. Lazarus. 1991. Emotion & Adaptation.

[8]

Robert Plutchik. 1980. A General Psychoevolutionary Theory of Emotion. In Theories of Emotion. 3--33.

[9]

Svetlana Kiritchenko, Xiaodan Zhu, and Saif M. Mohammad. 2014. Sentiment analysis of short informal texts. Journal of Artificial Intelligence Research 50: 723--762.

[10]

Apple Inc. The future is here: iPhone X: 2017. https://www.apple.com/newsroom/2017/09/the-future-is-here-iphone-x/.

[11]

Animoji: We Did Not Expect This. Emojipedia, 2017. https://blog.emojipedia.org/animoji-we-did-not-expect-this/.

[12]

Welch, C. How to make Animoji karaoke. The Verge, 2017. https://www.theverge.com/2017/12/5/16735822/animoji-karaoke-tutorial-iphone-x.

[13]

Tim Carmody. Fighting words: Apple's 'Post-PC' and Microsoft's 'PC Plus' were never that different: 2012. https://www.theverge.com/apple/2012/7/12/3151491/fighting-words-apple-post-pc-microsoft-pc-plus. Accessed: 2018- 01- 05.

[14]

Satya Nadella: Mobile First, Cloud First Press Briefing | Stories: 2014. https://news.microsoft.com/2014/03/27/satya-nadella-mobile-first-cloud-first-press-briefing/. Accessed: 2018- 01- 05.

[15]

Raymond Wong. A photographer used an iPhone 7 Plus to take this stunning 'Billboard' magazine cover: 2017. http://mashable.com/2017/02/16/billboard-magazine-cover-shot-with-iphone-7-plus-portrait-mode/#cUSZHQezMqq3. Accessed: 2018- 01- 08.

[16]

Michel Gondry debuts film shot entirely on Apple's iPhone 7: 2017. http://mashable.com/2017/07/01/michel-gondry-iphone-7-film/#e5yFWPcv2kqh. Accessed: 2018- 01- 08.

[17]

Clemens Arth and Dieter Schmalstieg. 2011. Challenges of Large-Scale Augmented Reality on Smartphones. Graz University of Technology, Austria: 1--4.

[18]

Tobias H. Höllerer and Steven K. Feiner. 2004. Mobile Augmented Reality. Understanding Augmented Reality: 1--39.

[19]

Lenskart: https://play.google.com/store/apps/details?id=com.lenskart.app&hl=en. Accessed: 2018- 01- 08.

[20]

INKHUNTER Try Tattoo Designs on the App Store: https://itunes.apple.com/us/app/inkhunter-try-tattoo-designs/id991558368?mt=8. Accessed: 2018- 01- 08.

[21]

Mike Orcutt. 2016. MIT Technology Review. Are Face Recognition Systems Accurate? Depends on Your Race.

[22]

Keyurkumar Patel, Hu Han, and Anil K. Jain. 2016. Secure Face Unlock: Spoof Detection on Smartphones. IEEE Transactions on Information Forensics and Security 11, 10: 2268--2283.

Digital Library

[23]

Apple Inc. 2017. Face ID Security. Apple.

Cited By

Straubinger PFraser GRoychoudhury APaiva AAbreu RStorey MGama KSiegmund J(2024)Gamifying a Software Testing Course with Continuous IntegrationProceedings of the 46th International Conference on Software Engineering: Software Engineering Education and Training10.1145/3639474.3640054(34-45)Online publication date: 14-Apr-2024
https://dl.acm.org/doi/10.1145/3639474.3640054
Straubinger PFraser GRoychoudhury APaiva AAbreu RStorey M(2024)Improving Testing Behavior by Gamifying IntelliJProceedings of the IEEE/ACM 46th International Conference on Software Engineering10.1145/3597503.3623339(1-13)Online publication date: 20-May-2024
https://dl.acm.org/doi/10.1145/3597503.3623339
Ayoup PCosta DShihab ERoychoudhury ACadar CKim M(2022)Achievement unlocked: a case study on gamifying DevOps practices in industryProceedings of the 30th ACM Joint European Software Engineering Conference and Symposium on the Foundations of Software Engineering10.1145/3540250.3558948(1343-1354)Online publication date: 7-Nov-2022
https://dl.acm.org/doi/10.1145/3540250.3558948
Show More Cited By

Index Terms

Acceptance testing of mobile applications: automated emotion tracking for large user groups
1. Software and its engineering
  1. Software creation and management
    1. Software verification and validation
      1. Process validation
        Acceptance testing

Recommendations

Determinants of behavioral intention to mobile banking

With the improvement of mobile technologies and devices, banking users are able to conduct banking services at anyplace and at anytime. Recently, many banks in the world have provided mobile access to financial information. The reason to understand what ...
User acceptance of mobile commerce: an empirical study in Macau
Computational and systematic approaches in enhancing supply chain performance

This study aims to examine the positive and negative factors that can significantly explain user acceptance of mobile commerce m-commerce in Macau. A technology acceptance model for m-commerce with five factors is constructed. The proposed model is ...
User acceptance of hedonic information systems

This paper studies the differences in user acceptance models for productivity-oriented (or utilitarian) and pleasure-oriented (or hedonic) information systems. Hedonic information systems aim to provide self-fulfilling rather than instrumental value to ...

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

cover image ACM Conferences

MOBILESoft '18: Proceedings of the 5th International Conference on Mobile Software Engineering and Systems

May 2018

275 pages

ISBN:9781450357128

DOI:10.1145/3197231

General Chair:
Christine Julien
The University of Texas at Austin
,
Program Chairs:
Grace Lewis
Carnegie Mellon Software Engineering Institute
,
Itai Segall
Nokia Bell Labs, Israel

Copyright © 2018 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

Sponsors

SIGSOFT: ACM Special Interest Group on Software Engineering
IEEE-CS: Computer Society

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 27 May 2018

Permissions

Request permissions for this article.

Request Permissions

Check for updates

Author Tags

Qualifiers

Short-paper

Conference

ICSE '18

Sponsor:

SIGSOFT
IEEE-CS

ICSE '18: 40th International Conference on Software Engineering

May 27 - 28, 2018

Gothenburg, Sweden

Upcoming Conference

ICSE 2025

2025 IEEE/ACM 46th International Conference on Software Engineering

April 26 - May 3, 2025

Ottawa , ON , Canada

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

9
Total Citations
View Citations
308
Total Downloads

Downloads (Last 12 months)21
Downloads (Last 6 weeks)4

Reflects downloads up to 30 Jan 2025

Other Metrics

View Author Metrics

Citations

Cited By

Straubinger PFraser GRoychoudhury APaiva AAbreu RStorey MGama KSiegmund J(2024)Gamifying a Software Testing Course with Continuous IntegrationProceedings of the 46th International Conference on Software Engineering: Software Engineering Education and Training10.1145/3639474.3640054(34-45)Online publication date: 14-Apr-2024
https://dl.acm.org/doi/10.1145/3639474.3640054
Straubinger PFraser GRoychoudhury APaiva AAbreu RStorey M(2024)Improving Testing Behavior by Gamifying IntelliJProceedings of the IEEE/ACM 46th International Conference on Software Engineering10.1145/3597503.3623339(1-13)Online publication date: 20-May-2024
https://dl.acm.org/doi/10.1145/3597503.3623339
Ayoup PCosta DShihab ERoychoudhury ACadar CKim M(2022)Achievement unlocked: a case study on gamifying DevOps practices in industryProceedings of the 30th ACM Joint European Software Engineering Conference and Symposium on the Foundations of Software Engineering10.1145/3540250.3558948(1343-1354)Online publication date: 7-Nov-2022
https://dl.acm.org/doi/10.1145/3540250.3558948
Fulcini TArdito L(2022)Gamified Exploratory GUI Testing of Web Applications: a Preliminary Evaluation2022 IEEE International Conference on Software Testing, Verification and Validation Workshops (ICSTW)10.1109/ICSTW55395.2022.00045(215-222)Online publication date: Apr-2022
https://doi.org/10.1109/ICSTW55395.2022.00045
van Berkel NTag BGoncalves JHosio S(2020)Human-centred artificial intelligence: a contextual morality perspectiveBehaviour & Information Technology10.1080/0144929X.2020.1818828(1-17)Online publication date: 11-Sep-2020
https://doi.org/10.1080/0144929X.2020.1818828
Mavroeidi AKitsiou AKalloniatis CGritzalis S(2019)Gamification vs. Privacy: Identifying and Analysing the Major ConcernsFuture Internet10.3390/fi1103006711:3(67)Online publication date: 7-Mar-2019
https://doi.org/10.3390/fi11030067
Koh JCherian JTaele PHammond T(2019)Developing a Hand Gesture Recognition System for Mapping Symbolic Hand Gestures to Analogous Emojis in Computer-Mediated CommunicationACM Transactions on Interactive Intelligent Systems10.1145/32972779:1(1-35)Online publication date: 1-Mar-2019
https://dl.acm.org/doi/10.1145/3297277
Mennig PScherr SElberzhager F(2019)Supporting rapid product changes through emotional trackingProceedings of the 4th International Workshop on Emotion Awareness in Software Engineering10.1109/SEmotion.2019.00009(8-12)Online publication date: 28-May-2019
https://dl.acm.org/doi/10.1109/SEmotion.2019.00009
Scherr SKammler CElberzhager F(2019)Detecting User Emotions with the True-Depth Camera to Support Mobile App Quality Assurance2019 45th Euromicro Conference on Software Engineering and Advanced Applications (SEAA)10.1109/SEAA.2019.00034(169-173)Online publication date: Aug-2019
https://doi.org/10.1109/SEAA.2019.00034

View Options

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Full Access

Get this Publication

View options

PDF

View or Download as a PDF file.

eReader

View online with eReader.

Figures

Tables

Media

View Table of Conten