research-article

Deepening Visitor Engagement with Museum Exhibits through Hand-crafted Visual Markers

Authors:

Boriana Koleva,

Steve BenfordAuthors Info & Claims

DIS '18: Proceedings of the 2018 Designing Interactive Systems Conference

Pages 523 - 534

https://doi.org/10.1145/3196709.3196786

Published: 08 June 2018 Publication History

Abstract

Visual markers, in particular QR codes, have become widely adopted in museums to enable low cost interactive applications. However, visitors often do not engage with them. In this paper we explore the application of visual makers that can be designed to be meaningful and that can be created by visitors themselves. We study both the use of these markers as labels for portraits that link to audio recordings and as a mechanism for visitors to contribute their own reflections to the exhibition by drawing a marker and linking an audio comment. Our findings show visitors appreciated the use of the aesthetic markers and engaged with them at three levels -- physical placement, aesthetic content and digital content. We suggest that these different levels need to be considered in the design of future visiting systems, which make use of such markers, to ensure they are mutually supporting in shaping the experience.

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Cited By

Gutu IMedeleanu CAsiminei R(2024)The limits of learning engagement and academic leadership within the higher education digitalization process ‐ analysis by using PLS SEMPLOS ONE10.1371/journal.pone.030607919:11(e0306079)Online publication date: 5-Nov-2024
https://doi.org/10.1371/journal.pone.0306079
Nofal EFareed MJamhawi M(2023)Meaningful Communication of Museum Artifacts through the Integration of Digital Features into Physical Replicas2023 International Conference on Sustaining Heritage: Innovative and Digital Approaches (ICSH)10.1109/ICSH57060.2023.10482825(64-70)Online publication date: 18-Jun-2023
https://doi.org/10.1109/ICSH57060.2023.10482825
Li HLiu YZang XWang SBu L(2023)Analysis of the visual cognition form on the digital exhibit labels to improve user experience: A case study of interpretative exhibitions in museumsThe Design Journal10.1080/14606925.2023.229518727:2(347-367)Online publication date: 19-Dec-2023
https://doi.org/10.1080/14606925.2023.2295187
Show More Cited By

Index Terms

Deepening Visitor Engagement with Museum Exhibits through Hand-crafted Visual Markers
1. Human-centered computing

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Published In

cover image ACM Conferences

DIS '18: Proceedings of the 2018 Designing Interactive Systems Conference

June 2018

1418 pages

ISBN:9781450351980

DOI:10.1145/3196709

General Chairs:
Ilpo Koskinen
University of Twente
,
Youn-kyung Lim
KAIST
,
Program Chairs:
Teresa Cerratto-Pargman
Stockholm University
,
Kenny Chow
The Hong Kong Polytechnic University
,
William Odom
Simon Fraser University

Copyright © 2018 ACM.

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Published: 08 June 2018

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Cited By

Gutu IMedeleanu CAsiminei R(2024)The limits of learning engagement and academic leadership within the higher education digitalization process ‐ analysis by using PLS SEMPLOS ONE10.1371/journal.pone.030607919:11(e0306079)Online publication date: 5-Nov-2024
https://doi.org/10.1371/journal.pone.0306079
Nofal EFareed MJamhawi M(2023)Meaningful Communication of Museum Artifacts through the Integration of Digital Features into Physical Replicas2023 International Conference on Sustaining Heritage: Innovative and Digital Approaches (ICSH)10.1109/ICSH57060.2023.10482825(64-70)Online publication date: 18-Jun-2023
https://doi.org/10.1109/ICSH57060.2023.10482825
Li HLiu YZang XWang SBu L(2023)Analysis of the visual cognition form on the digital exhibit labels to improve user experience: A case study of interpretative exhibitions in museumsThe Design Journal10.1080/14606925.2023.229518727:2(347-367)Online publication date: 19-Dec-2023
https://doi.org/10.1080/14606925.2023.2295187
Melia MIlario A(2022)Reviewing Literature on Museum Service QualityHandbook of Research on Museum Management in the Digital Era10.4018/978-1-7998-9656-2.ch003(37-55)Online publication date: 25-Mar-2022
https://doi.org/10.4018/978-1-7998-9656-2.ch003
Najda-Janoszka MSawczuk M(2022)Exploring engagement in value creation – a multi-stakeholder perspective in the museum contextMuseum Management and Curatorship10.1080/09647775.2022.215891038:1(92-109)Online publication date: 19-Dec-2022
https://doi.org/10.1080/09647775.2022.2158910
Tung F(2021)Rediscovering Herb Lane: Application of Design Thinking to Enhance Visitor Experience in a Traditional MarketSustainability10.3390/su1307403313:7(4033)Online publication date: 5-Apr-2021
https://doi.org/10.3390/su13074033
Løvlie ARyding KSpence JRajkowska PWaern AWray TBenford SPreston WClare-Thorn E(2021)Playing Games with TitoJournal on Computing and Cultural Heritage 10.1145/344662014:2(1-26)Online publication date: 29-May-2021
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Kotut LHoang APanda HShenk JNewbill PKellogg DScott McCrickard D(2021)Supporting child–group interactions with hands-off museum exhibitInternational Journal of Child-Computer Interaction10.1016/j.ijcci.2020.10024027:COnline publication date: 1-Mar-2021
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Vallez NKrauss SEspinosa-Aranda JPagani ASeirafi KDeniz O(2020)Automatic Museum Audio GuideSensors10.3390/s2003077920:3(779)Online publication date: 31-Jan-2020
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Kambunga AWinschiers-Theophilus HSmith RWakkary RAndersen KOdom WDesjardins APetersen M(2020)Participatory Memory MakingProceedings of the 2020 ACM Designing Interactive Systems Conference10.1145/3357236.3395441(785-797)Online publication date: 3-Jul-2020
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