Nothing Special   »   [go: up one dir, main page]

skip to main content
10.1145/3176349.3176873acmconferencesArticle/Chapter ViewAbstractPublication PagesirConference Proceedingsconference-collections
short-paper

Redesigning a Document Viewer for Legal Documents

Published: 01 March 2018 Publication History

Abstract

In Mergers and Acquisition due diligence, lawyers are tasked with analyzing a collection of contracts and determine the level of risk that comes from a merger or acquisition. This process has historically been manual and resulted in only a small fraction of the collection being examined. This paper reports on the user-focused redesign of our document viewer that is used by clients to review documents and train machine learning algorithms to find pertinent information from these contracts.
We present an overview of the due diligence task and the user stories, generated through analysis of support tickets, user interviews, and usability testing sessions, that we used to redesign our document viewer to accommodate the variety of workflows that our clients employ. Additionally, we detail the important design decisions made and discuss the implications of our redesign beyond our particular use case.

References

[1]
S. Attfield and A. Blandford. Discovery-led refinement in e-discovery investigations: sensemaking, cognitive ergonomics and system design. Artif. Intell. Law, 18(4), 2010.
[2]
G. V. Cormack and M. R. Grossman. Evaluation of Machine-Learning Protocols for Technology-Assisted Review in Electronic Discovery. In SIGIR 2014, 2014.
[3]
B. Klaber. Artificial Intelligence and Transactional Law: Automated M & A Due Diligence, 2013.
[4]
D. W. Oard, J. R. Baron, B. Hedin, D. D. Lewis, and S. Tomlinson. Evaluation of Information Retrieval for E-Discovery. Artif. Intell. Law, 18(4), 2010.
[5]
M. Sathiyanarayanan and C. Turkay. Challenges and Opportunities in using Analytics Combined with Visualisation Techniques for Finding Anomalies in Digital Communications. In ICAIL DESI VII Workshop, 2017.
[6]
K. Schieneman et al. The Implications of Rule 26 (g) on the use of TechnologyAssisted Review. Fed. Cts. L. Rev. 239, 2013.
[7]
J. A. Sherer, T. M. Hoffman, and E. E. Ortiz. Merger and Acquisition Due Diligence: A Proposed Framework to Incorporate Data Privacy, Information Security, EDiscovery, and Information Governance into Due Diligence Practices. Rich. JL&Tech., 21, 2015.
[8]
J. A. Sherer, T. M. Hoffman, K. M. Wallace, E. E. Ortiz, and T. J. Satnick. Merger and Acquisition Due Diligence Part II-The Devil in the Details. Rich. JL&Tech., 22, 2016.
[9]
D. van Dijk, D. Graus, Z. Ren, H. Henseler, and M. de Rijke. Who is Involved' Semantic Search for E-Discovery. In ICAIL DESI VI Workshop, 2015.
[10]
W. Webber. Re-examining the Effectiveness of Manual Review. In Proc. SIGIR Information Retrieval for E-Discovery Workshop, 2011.

Cited By

View all
  • (2024)Marco: Supporting Business Document Workflows via Collection-Centric Information Foraging with Large Language ModelsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3641969(1-20)Online publication date: 11-May-2024
  • (2020)The Utility of Context When Extracting Entities From Legal DocumentsProceedings of the 29th ACM International Conference on Information & Knowledge Management10.1145/3340531.3412746(2397-2404)Online publication date: 19-Oct-2020
  • (2019)Variations in Assessor Agreement in Due DiligenceProceedings of the 2019 Conference on Human Information Interaction and Retrieval10.1145/3295750.3298945(243-247)Online publication date: 8-Mar-2019
  • Show More Cited By

Recommendations

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

cover image ACM Conferences
CHIIR '18: Proceedings of the 2018 Conference on Human Information Interaction & Retrieval
March 2018
402 pages
ISBN:9781450349253
DOI:10.1145/3176349
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

Sponsors

In-Cooperation

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 March 2018

Permissions

Request permissions for this article.

Check for updates

Author Tags

  1. document viewer
  2. due diligence
  3. legal retrieval
  4. usability study

Qualifiers

  • Short-paper

Conference

CHIIR '18
Sponsor:

Acceptance Rates

CHIIR '18 Paper Acceptance Rate 22 of 57 submissions, 39%;
Overall Acceptance Rate 55 of 163 submissions, 34%

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)10
  • Downloads (Last 6 weeks)0
Reflects downloads up to 21 Nov 2024

Other Metrics

Citations

Cited By

View all
  • (2024)Marco: Supporting Business Document Workflows via Collection-Centric Information Foraging with Large Language ModelsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3641969(1-20)Online publication date: 11-May-2024
  • (2020)The Utility of Context When Extracting Entities From Legal DocumentsProceedings of the 29th ACM International Conference on Information & Knowledge Management10.1145/3340531.3412746(2397-2404)Online publication date: 19-Oct-2020
  • (2019)Variations in Assessor Agreement in Due DiligenceProceedings of the 2019 Conference on Human Information Interaction and Retrieval10.1145/3295750.3298945(243-247)Online publication date: 8-Mar-2019
  • (2018)A Dataset and an Examination of Identifying Passages for Due DiligenceThe 41st International ACM SIGIR Conference on Research & Development in Information Retrieval10.1145/3209978.3210015(465-474)Online publication date: 27-Jun-2018

View Options

Login options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Media

Figures

Other

Tables

Share

Share

Share this Publication link

Share on social media