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Upstanding by Design: Bystander Intervention in Cyberbullying

Authors:

Dominic DiFranzo,

Samuel Hardman Taylor,

Franccesca Kazerooni,

Olivia D. Wherry,

Natalya N. BazarovaAuthors Info & Claims

CHI '18: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems

Paper No.: 211, Pages 1 - 12

https://doi.org/10.1145/3173574.3173785

Published: 21 April 2018 Publication History

Abstract

Although bystander intervention can mitigate the negative effects of cyberbullying, few bystanders ever attempt to intervene. In this study, we explored the effects of interface design on bystander intervention using a simulated custom-made social media platform. Participants took part in a three-day, in-situ experiment, in which they were exposed to several cyberbullying incidents. Depending on the experimental condition, they received different information about the audience size and viewing notifications intended to increase a sense of personal responsibility in bystanders. Results indicated that bystanders were more likely to intervene indirectly than directly, and information about the audience size and viewership increased the likelihood of flagging cyberbullying posts through serial mediation of public surveillance, accountability, and personal responsibility. The study has implications for understanding bystander effect in cyberbullying, and how to develop design solutions to encourage bystander intervention in social media.

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Cited By

Chu XZhao YLi XYang SLei Y(2024)The sense of responsibility and bystanders’ prosocial behavior in cyberbullying: The mediating role of compassion and the moderating roles of moral outrage and moral disgustCyberpsychology: Journal of Psychosocial Research on Cyberspace10.5817/CP2024-3-818:3Online publication date: 24-Jun-2024
https://doi.org/10.5817/CP2024-3-8
Hansen TLindekilde LKarg SBang Petersen MRasmussen S(2024)Combatting online hate: Crowd moderation and the public goods problemCommunications10.1515/commun-2023-010949:3(444-467)Online publication date: 5-Sep-2024
https://doi.org/10.1515/commun-2023-0109
Huang ESarma AHwang SChandrasekharan EChancellor S(2024)Opportunities, tensions, and challenges in computational approaches to addressing online harassmentProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661623(1483-1498)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3661623
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Index Terms

Upstanding by Design: Bystander Intervention in Cyberbullying
1. Human-centered computing
  1. Human computer interaction (HCI)

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cover image ACM Conferences

CHI '18: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems

April 2018

8489 pages

ISBN:9781450356206

DOI:10.1145/3173574

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Regan Mandryk
University of Saskatchewan, Canada
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University of Waterloo, Canada
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Mark Perry
Brunel University London, UK
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University College London, UK

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Published: 21 April 2018

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Cited By

Chu XZhao YLi XYang SLei Y(2024)The sense of responsibility and bystanders’ prosocial behavior in cyberbullying: The mediating role of compassion and the moderating roles of moral outrage and moral disgustCyberpsychology: Journal of Psychosocial Research on Cyberspace10.5817/CP2024-3-818:3Online publication date: 24-Jun-2024
https://doi.org/10.5817/CP2024-3-8
Hansen TLindekilde LKarg SBang Petersen MRasmussen S(2024)Combatting online hate: Crowd moderation and the public goods problemCommunications10.1515/commun-2023-010949:3(444-467)Online publication date: 5-Sep-2024
https://doi.org/10.1515/commun-2023-0109
Huang ESarma AHwang SChandrasekharan EChancellor S(2024)Opportunities, tensions, and challenges in computational approaches to addressing online harassmentProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661623(1483-1498)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3661623
Aliyu SKhan SMbodj AOsho OLi LKnijnenburg BCherubini M(2024)Participatory Design to Address Disclosure-Based CyberbullyingProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3660716(1547-1565)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3660716
Kim HLee JJang JKim J(2024)ReSPect: Enabling Active and Scalable Responses to Networked Online HarassmentProceedings of the ACM on Human-Computer Interaction10.1145/36373948:CSCW1(1-30)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637394
Hedderich MBazarova NZou WShim RMa XYang Q(2024)A Piece of Theatre: Investigating How Teachers Design LLM Chatbots to Assist Adolescent Cyberbullying EducationProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642379(1-17)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642379
Agha ZPark JWan RAli NWang YDifranzo DBadillo-Urquiola KWisniewski P(2024)Tricky vs. Transparent: Towards an Ecologically Valid and Safe Approach for Evaluating Online Safety Nudges for TeensProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642313(1-20)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642313
Aghajari ZBaumer ELazard ADasgupta NDiFranzo D(2024)Investigating the Mechanisms by which Prevalent Online Community Behaviors Influence Responses to Misinformation: Do Perceived Norms Really Act as a Mediator?Proceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3641939(1-14)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3641939
Agha ZAli NPark JWisniewski P(2024)A systematic review on design-based nudges for adolescent online safetyInternational Journal of Child-Computer Interaction10.1016/j.ijcci.2024.100702(100702)Online publication date: Nov-2024
https://doi.org/10.1016/j.ijcci.2024.100702
Zou WYang QDiFranzo DChen MHui WBazarova N(2024)Social Media Co-Pilot: Designing a Chatbot with Teens and Educators to Combat CyberbullyingInternational Journal of Child-Computer Interaction10.1016/j.ijcci.2024.100680(100680)Online publication date: Aug-2024
https://doi.org/10.1016/j.ijcci.2024.100680
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