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User Personalized Satisfaction Prediction via Multiple Instance Deep Learning

Published: 03 April 2017 Publication History

Abstract

Community question answering(CQA) services have arisen as a popular knowledge sharing pattern for netizens. With abundant interactions among users, individuals are capable of obtaining satisfactory information. However, it is not effective for users to attain satisfying answers within minutes. Users have to check the progress over time until the appropriate answers submitted. We address this problem as a user personalized satisfaction prediction task. Existing methods usually exploit manual feature selection. It is not desirable as it requires careful design and is labor intensive. In this paper, we settle this issue by developing a new multiple instance deep learning framework. Specifically, in our settings, each question follows a multiple instance learning assumption, where its obtained answers can be regarded as instance sets in a bag and we define the question resolved with at least one satisfactory answer. We design an efficient framework exploiting multiple instance learning property with deep learning tactic to model the question-answer pairs relevance and rank the asker's satisfaction possibility. Extensive experiments on large-scale datasets from different forums of Stack Exchange demonstrate the feasibility of our proposed framework in predicting asker personalized satisfaction.

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Information & Contributors

Information

Published In

cover image ACM Other conferences
WWW '17: Proceedings of the 26th International Conference on World Wide Web
April 2017
1678 pages
ISBN:9781450349130

Sponsors

  • IW3C2: International World Wide Web Conference Committee

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Publisher

International World Wide Web Conferences Steering Committee

Republic and Canton of Geneva, Switzerland

Publication History

Published: 03 April 2017

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Author Tags

  1. deep learning
  2. multiple instance learning
  3. user satisfaction prediction

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  • Research-article

Funding Sources

  • National Basic Research Program of China (973 Program)
  • Fundamental Research Funds for the Central Universities
  • the Key Laboratory of Advanced Information Science and Network Technology of Beijing
  • National Natural Science Foundation of China

Conference

WWW '17
Sponsor:
  • IW3C2

Acceptance Rates

WWW '17 Paper Acceptance Rate 164 of 966 submissions, 17%;
Overall Acceptance Rate 1,899 of 8,196 submissions, 23%

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Cited By

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  • (2023)Interpretable User Retention Modeling in RecommendationProceedings of the 17th ACM Conference on Recommender Systems10.1145/3604915.3608818(702-708)Online publication date: 14-Sep-2023
  • (2023)A Comprehensive Survey of Machine Learning Methods for Surveillance Videos Anomaly DetectionIEEE Access10.1109/ACCESS.2023.332180011(114680-114713)Online publication date: 2023
  • (2022)A Weakly Supervised Propagation Model for Rumor Verification and Stance Detection with Multiple Instance LearningProceedings of the 45th International ACM SIGIR Conference on Research and Development in Information Retrieval10.1145/3477495.3531930(1761-1772)Online publication date: 6-Jul-2022
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  • (2020)A Small Sample Image Recognition Method Based on ResNet and Transfer Learning2020 5th International Conference on Computational Intelligence and Applications (ICCIA)10.1109/ICCIA49625.2020.00022(76-81)Online publication date: Jun-2020
  • (2019)Unsupervised Semantic Generative Adversarial Networks for Expert RetrievalThe World Wide Web Conference10.1145/3308558.3313625(1039-1050)Online publication date: 13-May-2019
  • (2019)Towards Deep Learning Prospects: Insights for Social Media AnalyticsIEEE Access10.1109/ACCESS.2019.2905101(1-1)Online publication date: 2019
  • (2019)Sometimes You Want to Go Where Everybody Knows Your NameIntelligent Computing10.1007/978-3-030-22871-2_44(648-658)Online publication date: 23-Jun-2019
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  • (2018)A brand-level ranking system with the customized attention-GRU modelProceedings of the 27th International Joint Conference on Artificial Intelligence10.5555/3304222.3304318(3947-3953)Online publication date: 13-Jul-2018
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