Cited By
View all- Holten Møller NFitzpatrick GLe Dantec C(2019)Assembling the CaseProceedings of the ACM on Human-Computer Interaction10.1145/33611253:GROUP(1-21)Online publication date: 5-Dec-2019
Modelling Cooperative Work at a Medical Department
Pages 46 - 55
Abstract
Based on ethnographic fieldwork, and the modelling of work processes at a medical department, this paper considers some of the opportunities and challenges involved in working with models in a complex work setting. The paper introduces a flexible modelling tool to CSCW, called the DCR Portal, and considers how it may be used to model complex work settings collaboratively. Further, the paper discusses how models created with the DCR portal may potentially play a key role in making a cooperative work ensemble appreciate, discuss and coordinate key interdependencies inherent to their cooperative work practices.
References
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Bittner, E., The concept of organisation. Social Research, 1965. 32: p. 239--255.
[2]
Blomberg, J. and H. Karasti, Reflections on 25 Years of Ethnography in CSCW. Computer Supported Cooperative Work (CSCW), 2013. 22(4-6): p. 373--423.
[3]
Bowers, J., G. Button, and W. Sharrock, Workflow From Within and Without: Technology and Cooperative Work on the Print Industry Shopfloor, in Proceedings of the Fourth European Conference on Computer-Supported Cooperative Work ECSCW '95: 10-14 September, 1995, Stockholm, Sweden, H. Marmolin, Y. Sundblad, and K. Schmidt, Editors. 1995, Springer Netherlands: Dordrecht. p. 51--66.
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Cabitza, F. and C. Simone, Computational Coordination Mechanisms: A tale of a struggle for flexibility. Computer Supported Cooperative Work (CSCW), 2013. 22(4): p. 475--529.
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Christensen, L.R., Coordinative Practices in the Building Process: An Ethnographic Perspective. 2013, London: Springer.
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Christensen, L.R., On Intertext in Chemotherapy: an Ethnography of Text in Medical Practice. Computer Supported Cooperative Work (CSCW), 2016. 25(1): p. 1--38.
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Fitzpatrick, G. and G. Ellingsen, A Review of 25 Years of CSCW Research in Healthcare: Contributions, Challenges and Future Agendas. Computer Supported Cooperative Work (CSCW): The Journal of Collaborative Computing, 2013. 22(4-6): p. 609--665.
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Schmidt, K., Cooperative Work and Coordinative Practices: Contributions to the Conceptual Foundations Of Computer Supported Cooperative Work (CSCW). Computer Supported Cooperative Work, ed. R. Harper2011, London: Springer.
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Schmidt, K. and L. Bannon, Constructing CSCW: The First Quarter Century. Computer Supported Cooperative Work (CSCW): The Journal of Collaborative Computing, 2013. 22(4-6): p. 345--372.
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Shipman, F.M. and C.C. Marshall, Formality Considered Harmful: Experiences, Emerging Themes, and Directions on the Use of Formal Representations in Interactive Systems. Computer Supported Cooperative Work (CSCW), 1999. 8(4): p. 333--352.
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Suchman, L., Plans and Situated Actions. The Problem of Human Machine Communication. 1 ed. Learning in doing: social, cognitive, and computational perspectives 1987, Cambridge: Cambridge University Press.
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Suchman, L., Human-Machine Reconfigurations - Plans and Situated Actions 2nd Edition. 2007, New York: Cambridge University Press.
Index Terms
- Modelling Cooperative Work at a Medical Department
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Published In
June 2017
345 pages
ISBN:9781450348546
DOI:10.1145/3083671
- Co-chair:
- Douglas Schuler,
- General Chairs:
- Myriam Lewkowicz,
- Markus Rohde,
- Program Chair:
- Ingrid Mulder
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Published: 26 June 2017
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View all- Holten Møller NFitzpatrick GLe Dantec C(2019)Assembling the CaseProceedings of the ACM on Human-Computer Interaction10.1145/33611253:GROUP(1-21)Online publication date: 5-Dec-2019
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