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E-Government Implementation: Lessons from South African Municipalities

Published: 26 September 2016 Publication History

Abstract

The objective of the paper was to understand the challenges towards e-Government implementation in South Africa. The paper contributes to the ongoing discussion regarding the challenges facing e-government implementations in developing nations. It presents the outcomes of several discussions conducted with representatives from the municipal sector. These included semi structured interviews and a workshop with 40 attendees resulting in qualitative primary data. Through the application of an inductive thematic data analysis, the paper reflects on the critical role that municipalities hold in pursuing e-Government. It further discusses the different stakeholders that may influence the manifestation of e-Government for municipalities. It also highlights the barriers identified by respondents that require consideration from local government. The barriers include governance related issues, access to resources, leadership, ICT skills and funding

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Cited By

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  • (2023)Examining the barriers to the adoption and integration of information communication technologies as e-Government in AfricaInternational Journal of Research in Business and Social Science (2147- 4478)10.20525/ijrbs.v12i7.272312:7(383-393)Online publication date: 28-Oct-2023
  • (2023)Factors influencing village information systems adoption in Indonesia: A qualitative studyTHE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES10.1002/isd2.1227189:5Online publication date: 23-Mar-2023
  • (2022)A Systematic Literature Review of Barriers and Drivers E-Government in Developing Countries: TOE Framework Perspective2022 Seventh International Conference on Informatics and Computing (ICIC)10.1109/ICIC56845.2022.10006942(1-6)Online publication date: 8-Dec-2022
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SAICSIT '16: Proceedings of the Annual Conference of the South African Institute of Computer Scientists and Information Technologists
September 2016
422 pages
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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Publication History

Published: 26 September 2016

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Author Tags

  1. ICT for Development
  2. Municipalities
  3. e-Government

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Overall Acceptance Rate 187 of 439 submissions, 43%

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Cited By

View all
  • (2023)Examining the barriers to the adoption and integration of information communication technologies as e-Government in AfricaInternational Journal of Research in Business and Social Science (2147- 4478)10.20525/ijrbs.v12i7.272312:7(383-393)Online publication date: 28-Oct-2023
  • (2023)Factors influencing village information systems adoption in Indonesia: A qualitative studyTHE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES10.1002/isd2.1227189:5Online publication date: 23-Mar-2023
  • (2022)A Systematic Literature Review of Barriers and Drivers E-Government in Developing Countries: TOE Framework Perspective2022 Seventh International Conference on Informatics and Computing (ICIC)10.1109/ICIC56845.2022.10006942(1-6)Online publication date: 8-Dec-2022
  • (2019)Determinants of E-Government Use in Developing Countries: The Influence of Privacy and Security Concerns2019 Conference on Next Generation Computing Applications (NextComp)10.1109/NEXTCOMP.2019.8883653(1-7)Online publication date: Sep-2019
  • (2017)Challenges to the successful implementation of social media in a South African municipalityProceedings of the South African Institute of Computer Scientists and Information Technologists10.1145/3129416.3129426(1-9)Online publication date: 26-Sep-2017

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