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Evaluation of Schedule Managing Agent among Multiple Members with Representation of Background Negotiations

Published: 04 October 2016 Publication History

Abstract

This paper proposes an interactive manager agent system that adjusts schedule among multiple persons through negotiations on behalf of a human organizer, such as a steward or team manager. In order to increase the users' cooperative decision-making, we implemented the manager agent that negotiates with each member on the schedule using 1) the suitable attitude depending on current situation and partner of negotiation and 2) the graphical representation of background negotiations between the agent and the other users: a) the other users' icons, b) the blinking balloons of both the other users and the agent, and c) the agent's looking-back actions for the other users' icons. The results of the evaluations showed that both the individual use and the combination of the proposed expressions could make the participants feel i) as though there were under-going negotiations between the agent and the other users and ii) as though the agent had both the effort and compassion to the user. Moreover, the user's cooperative decision-making was increased by the proposed method.

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  • (2017)Distraction or Life Saver?Proceedings of the ACM on Human-Computer Interaction10.1145/31347031:CSCW(1-18)Online publication date: 6-Dec-2017

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  1. Evaluation of Schedule Managing Agent among Multiple Members with Representation of Background Negotiations

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    HAI '16: Proceedings of the Fourth International Conference on Human Agent Interaction
    October 2016
    414 pages
    ISBN:9781450345088
    DOI:10.1145/2974804
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 04 October 2016

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    Author Tags

    1. background negotiation
    2. cooperative decision-making
    3. manager agent
    4. representation of effort

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    HAI '16 Paper Acceptance Rate 29 of 182 submissions, 16%;
    Overall Acceptance Rate 121 of 404 submissions, 30%

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    • (2017)Distraction or Life Saver?Proceedings of the ACM on Human-Computer Interaction10.1145/31347031:CSCW(1-18)Online publication date: 6-Dec-2017

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