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abstract

The Impact of User Control Design Types on People's Perception of a Robot

Published: 02 March 2015 Publication History

Abstract

This study suggests user control design as a way to increase social acceptance and usability of a robot. We executed a 3 (user control design: anthropomorphic control vs. non-anthropomorphic control vs. remote controller control) within-participants experiment design (N=24). When participants controlled a robot more anthropomorphically, they perceived a robot more sociable and were more satisfied with the service provided by a robot. This study provides evidence that user control design could be effectively used to increase social acceptance as well as usability of a robot. Implications for the design of human-robot interaction are discussed.

References

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Goetz, J., Kiesler, S., and Powers, A. 2003. Matching Robot Appearance and Behavior to Tasks to Improve Human-Robot Cooperation. In Proc. of the RO-MAN. 55--60.
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De Ruyter, B., Saini, P., Markopoulos, P., and Van Breemen, A. 2005. Assessing the Effects of Building Social Intelligence in a Robotic Interface for the Home. Interacting with Computers. 17, 5, 522--541.
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Fink, J. 2012. Anthropomorphism and Human Likeness in the Design of Robots and Human-Robot Interaction. In Proc. of the ICSR. 199--208.
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Bartneck, C., Bleeker, T., Bun, J., Fens, P., and Riet, L. 2010. The Influence of Robot Anthropomorphism on the Feelings of Embarrassment When Interacting with Robots. Paladyn. 1, 2, 109--115.
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Kwak, S.S. 2014. The Impact of the Robot Appearance Types on Social Interaction with a Robot and Service Evaluation of a Robot. Archives of Design Research. 27, 2, 81--93.
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Choi, J.J. and Kwak, S.S. 2014. The Impact of Robot Appearance Types and Robot Behavior Types on People's Perception of a Robot. Journal of Digital Design. 14, 3, 1--11.
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Kwak, S.S., Goh, T.D., and Ahn, K.Y. 2012. The Usability of a Robot and Human Empathy by Anthropomorphic Sound Feedback. Journal of Korean Society of Design Science. 23, 3, 20--27.
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Cited By

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  • (2016)One-Shot Evaluation of the Control Interface of a Robotic Arm by Non-expertsSocial Robotics10.1007/978-3-319-47437-3_45(458-468)Online publication date: 7-Oct-2016

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Published In

cover image ACM Conferences
HRI'15 Extended Abstracts: Proceedings of the Tenth Annual ACM/IEEE International Conference on Human-Robot Interaction Extended Abstracts
March 2015
336 pages
ISBN:9781450333184
DOI:10.1145/2701973
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 02 March 2015

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Author Tags

  1. anthropomorphism
  2. human-robot interaction
  3. service evaluation
  4. sociability
  5. user control design

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HRI '15
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HRI'15 Extended Abstracts Paper Acceptance Rate 92 of 102 submissions, 90%;
Overall Acceptance Rate 192 of 519 submissions, 37%

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Cited By

View all
  • (2016)One-Shot Evaluation of the Control Interface of a Robotic Arm by Non-expertsSocial Robotics10.1007/978-3-319-47437-3_45(458-468)Online publication date: 7-Oct-2016

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