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Involvement of End Users in a Navigation Aid Design Project

Published: 24 August 2015 Publication History

Abstract

This paper describes the involvement of end users in a project aimed to create a navigation aid for older persons who have memory decline, which affects navigation skills, and thus their independence. Interviews, focus groups with "stick man scenarios" and shorter usability tests seemed to work well. An extended test where the users themselves were expected to use the system independently was not as successful, and the paper discusses possible causes.

References

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(AgeUK). Engaging with Older People Evidence Review. (2011).
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Barnes, M. and Taylor, S. Involving older people in research: examples, purposes and good practice. (2007).
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Castro, D.F.A. de. Improving pedestrian navigation for older adults with mild cognitive impairments through landmarks. Master Thesis (2013).
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Dickinson, A., Arnott, J., and Prior, S. Methods for human - computer interaction research with older people. May 2015 (2007), 37--41.
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Eisma, R., Dickinson, a., Goodman, J., Syme, a., Tiwari, L., and Newell, a. F. Early user involvement in the development of information technology-related products for older people. Universal Access in the Information Society 3, 2 (2004), 131--140.
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Goodman, J., Brewster, S., and Gray, P. How can we best use landmarks to support older people in navigation? Behaviour & Information Technology 24, 1 (2005), 3--20.
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Liu, A.L. Design of an Adaptive Wayfinding System for Individuals with Cognitive Impairments. (2010)
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Magnusson, C., Östlund, B., Rassmus-Gröhn, K., and Hedlund, A. Making navigation simple? Initial user studies within the NavMem project. Proceedings of the Second Conference on Universal Design, IOS Press (2014).
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Newell, a. F., Gregor, P., Morgan, M., Pullin, G., and Macaulay, C. User-Sensitive Inclusive Design. Universal Access in the Information Society 10, 3 (2011), 235--243.
[10]
Rassmus-Gröhn, K. and Magnusson, C. Finding the Way Home -- Supporting Wayfinding for Older Users with Memory Problems. NordiCHI '14 Proceedings of the 8th Nordic Conference on Human-Computer Interaction, ACM Digital Library (2014), 247--255.
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Rettig, M. Prototyping for Tiny Fingers. Communications of the ACM 37, 4 (1994), 21--27.
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Tsai, S.-K. WADER: A Novel Wayfinding System with Deviation Recovery for Individuals with Cognitive Impairments. Proceedings of the 9th International ACM SIGACCESS Conference on Computers and Accessibility, ACM (2007), 267--268.
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Zaphiris, P., Kurniawan, S., and Ghiawadwala, M. A systematic approach to the development of research-based web design guidelines for older people. Universal Access in the Information Society 6, 1 (2006), 59--75.

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    cover image ACM Conferences
    MobileHCI '15: Proceedings of the 17th International Conference on Human-Computer Interaction with Mobile Devices and Services Adjunct
    August 2015
    697 pages
    ISBN:9781450336536
    DOI:10.1145/2786567
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    Published: 24 August 2015

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    Author Tags

    1. Navigation
    2. mobile interaction
    3. older users
    4. wayfinding

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