Cited By
View all- Bartolotta JNewmark JBourelle T(2018)Engaging with online designCommunication Design Quarterly10.1145/3188173.31881805:3(63-72)Online publication date: 16-Feb-2018
Leading participant-centered research: an argument for taking a more strategic role as user experience architects
Authors: 
Cait Ryan, 
Liza PottsAuthors Info & Claims
Article No.: 20, Pages 1 - 6
Abstract
In this experience report, we discuss our experiences in negotiating participant-based research in industry projects. For the past twenty years, academics and practitioners of participant-based research have worked to integrate practices and methods to improve the user experience of products and services. While it is clear that industry is seeing value in participant-centered research, there are difficulties in putting it into practice. Building upon prior research on methods with a firm foundation in technical communication and our experiences working on product teams, we argue that recognizing similarities of method across disparate schools of thought is one way to lead as experience architects. The goal of this work is to propose that we think and act in more strategic ways about participant-centered research as we work with product marketing and service development across our organizations. By reconsidering this work and our roles, we can work across organizations to guide and lead research that can benefit the organization as user experience architects, much in the same way that content strategists have met with success.
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Index Terms
- Leading participant-centered research: an argument for taking a more strategic role as user experience architects
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Information
Published In
July 2015
239 pages
ISBN:9781450336482
DOI:10.1145/2775441
- Conference Chairs:
- Kathie Gossett,
- Angie Mallory,
- Program Chair:
- Dawn M. Armfield
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Sponsors
- Arizona State University: Arizona State University
- North Dakota State University: North Dakota State University
- University of Limerick: University of Limerick
- Chongqing Acad. Sci. Technol.: Chongqing Academy of Science and Technology
- Microsoft Research: Microsoft Research
- XA: Experience Architecture Program, Michigan State University
- Iowa State University: Iowa State University
- SIGDOC: ACM Special Interest Group for Design of Communications
- University of Central Florida: University of Central Florida
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Association for Computing Machinery
New York, NY, United States
Publication History
Published: 16 July 2015
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SIGDOC '15
Sponsor:
- Arizona State University
- North Dakota State University
- University of Limerick
- Chongqing Acad. Sci. Technol.
- Microsoft Research
- XA
- Iowa State University
- SIGDOC
- University of Central Florida
SIGDOC '15: The 33rd ACM International Conference on the Design of Communication
July 16 - 17, 2015
Limerick, Ireland
Acceptance Rates
SIGDOC '15 Paper Acceptance Rate 49 of 82 submissions, 60%;
Overall Acceptance Rate 355 of 582 submissions, 61%
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View all- Bartolotta JNewmark JBourelle T(2018)Engaging with online designCommunication Design Quarterly10.1145/3188173.31881805:3(63-72)Online publication date: 16-Feb-2018
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