research-article

SearchPanel: framing complex search needs

Authors:

Pernilla Qvarfordt,

Gene Golovchinsky,

Tony DunniganAuthors Info & Claims

SIGIR '14: Proceedings of the 37th international ACM SIGIR conference on Research & development in information retrieval

Pages 495 - 504

https://doi.org/10.1145/2600428.2609620

Published: 03 July 2014 Publication History

Abstract

People often use more than one query when searching for information. They revisit search results to re-find information and build an understanding of their search need through iterative explorations of query formulation. These tasks are not well-supported by search interfaces and web browsers. We designed and built SearchPanel, a Chrome browser extension that supports people in their ongoing information seeking. This extension combines document and process metadata into an interactive representation of the retrieved documents that can be used for sense-making, navigation, and re-finding documents. In a real-world deployment spanning over two months, results show that SearchPanel appears to have been primarily used for complex information needs, in search sessions with long durations and high numbers of queries. When process metadata was present in the UI, searchers in explorative search sessions submitted more and longer queries and interacted more with the SERP. These results indicate that the process metadata features in SearchPanel seem to be of particular importance for exploratory search.

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Cited By

Ros KTakwane KPatil AJayaprakash RZhai CHui Yang GWang HHan SHauff CZuccon GZhang Y(2024)TextData: Save What You Know and Find What You Don'tProceedings of the 47th International ACM SIGIR Conference on Research and Development in Information Retrieval10.1145/3626772.3657681(2806-2810)Online publication date: 10-Jul-2024
https://dl.acm.org/doi/10.1145/3626772.3657681
Hoeber OHarvey MMomeni MPirmoradi AGleeson D(2024)Exploratory Search in Digital Humanities: A Study of Visual Keyword/Result LinkingProceedings of the Association for Information Science and Technology10.1002/pra2.101761:1(161-171)Online publication date: 15-Oct-2024
https://doi.org/10.1002/pra2.1017
Kotake JKitayama DAtzenbeck CRubart J(2022)Search UI with fill-in-the-blank for clarifying purpose of information exploration and its evaluationProceedings of the 5th Workshop on Human Factors in Hypertext10.1145/3538882.3542794(1-8)Online publication date: 28-Jun-2022
https://dl.acm.org/doi/10.1145/3538882.3542794
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Index Terms

SearchPanel: framing complex search needs
1. Human-centered computing

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Information & Contributors

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Published In

cover image ACM Conferences

SIGIR '14: Proceedings of the 37th international ACM SIGIR conference on Research & development in information retrieval

July 2014

1330 pages

ISBN:9781450322577

DOI:10.1145/2600428

General Chairs:
Shlomo Geva
Queensland University of Technology
,
Andrew Trotman
University of Dunedin
,
Program Chairs:
Peter Bruza
Queensland University of Technology
,
Charles L.A. Clarke
University of Waterloo
,
Kal Järvelin
University of Tampere

Copyright © 2014 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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SIGIR: ACM Special Interest Group on Information Retrieval

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Association for Computing Machinery

New York, NY, United States

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Published: 03 July 2014

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SIGIR '14

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SIGIR

SIGIR '14: The 37th International ACM SIGIR Conference on Research and Development in Information Retrieval

July 6 - 11, 2014

Queensland, Gold Coast, Australia

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SIGIR '14 Paper Acceptance Rate 82 of 387 submissions, 21%;

Overall Acceptance Rate 792 of 3,983 submissions, 20%

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Cited By

Ros KTakwane KPatil AJayaprakash RZhai CHui Yang GWang HHan SHauff CZuccon GZhang Y(2024)TextData: Save What You Know and Find What You Don'tProceedings of the 47th International ACM SIGIR Conference on Research and Development in Information Retrieval10.1145/3626772.3657681(2806-2810)Online publication date: 10-Jul-2024
https://dl.acm.org/doi/10.1145/3626772.3657681
Hoeber OHarvey MMomeni MPirmoradi AGleeson D(2024)Exploratory Search in Digital Humanities: A Study of Visual Keyword/Result LinkingProceedings of the Association for Information Science and Technology10.1002/pra2.101761:1(161-171)Online publication date: 15-Oct-2024
https://doi.org/10.1002/pra2.1017
Kotake JKitayama DAtzenbeck CRubart J(2022)Search UI with fill-in-the-blank for clarifying purpose of information exploration and its evaluationProceedings of the 5th Workshop on Human Factors in Hypertext10.1145/3538882.3542794(1-8)Online publication date: 28-Jun-2022
https://dl.acm.org/doi/10.1145/3538882.3542794
Gomes SBoon MHoeber OAmigo ECastells PGonzalo JCarterette BCulpepper JKazai G(2022)A Study of Cross-Session Cross-Device Search Within an Academic Digital LibraryProceedings of the 45th International ACM SIGIR Conference on Research and Development in Information Retrieval10.1145/3477495.3531929(384-394)Online publication date: 6-Jul-2022
https://dl.acm.org/doi/10.1145/3477495.3531929
Gomes SHoeber OScholer FThomas PElsweiler DJoho HKando NSmith C(2021)Supporting Cross-Session Cross-Device Search in an Academic Digital LibraryProceedings of the 2021 Conference on Human Information Interaction and Retrieval10.1145/3406522.3446055(337-341)Online publication date: 14-Mar-2021
https://dl.acm.org/doi/10.1145/3406522.3446055
Crescenzi AWard ALi YCapra RDiaz FShah CSuel TCastells PJones RSakai T(2021)Supporting Metacognition during Exploratory Search with the OrgBoxProceedings of the 44th International ACM SIGIR Conference on Research and Development in Information Retrieval10.1145/3404835.3462955(1197-1207)Online publication date: 11-Jul-2021
https://dl.acm.org/doi/10.1145/3404835.3462955
Miklosik AEvans NZak S(2021)Research on Cross-Session and Cross-Device Search: A Systematic Literature ReviewIEEE Access10.1109/ACCESS.2021.30867679(82550-82562)Online publication date: 2021
https://doi.org/10.1109/ACCESS.2021.3086767
Li YCapra RZhang YO'Brien HFreund LArapakis IHoeber OLopatovska I(2020)Everyday Cross-session SearchProceedings of the 2020 Conference on Human Information Interaction and Retrieval10.1145/3343413.3377970(163-172)Online publication date: 14-Mar-2020
https://dl.acm.org/doi/10.1145/3343413.3377970
Li YO'Brien HFreund LArapakis IHoeber OLopatovska I(2020)Interruption and RenewalProceedings of the 2020 Conference on Human Information Interaction and Retrieval10.1145/3343413.3377952(527-530)Online publication date: 14-Mar-2020
https://dl.acm.org/doi/10.1145/3343413.3377952
Wilson MNordlie RPharo NFreund LLarsen BRussel D(2017)The Tetris Model of Resolving Information Needs within the Information Seeking ProcessProceedings of the 2017 Conference on Conference Human Information Interaction and Retrieval10.1145/3020165.3020169(147-154)Online publication date: 7-Mar-2017
https://dl.acm.org/doi/10.1145/3020165.3020169
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