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Culture-aware Q&A Environments

Published: 28 February 2015 Publication History

Abstract

This research project is a cross-culture study on social Q&A users' behavior. We search to understand variations on groups' contribution behavior to propose design alternatives that can promote intercultural collaboration. By studying large Q&A communities through social and anthropological lenses we plan to improve knowledge and techniques that can support designers and community managers to build better knowledge-sharing environments.

References

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Dahl, S. Intercultural Research: The Current State of Knowledge. Social Science Research Network Working Paper Series (Feb. 2005).
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Ess, C., and Sudweeks, F. Culture and Computer-Mediated Communication: Toward New Understandings. JCMC 11, 1 (2005), 179--191.
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Gallagher, S. E., and Savage, T. Cross-cultural analysis in online community research: A literature review. JCHB 29, 3 (May 2013), 1028--1038.
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Gazan, R. Social Q&A. JASIST 62, 12 (2011), 2301--2312.
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Hofstede, G., Hofstede, G. J., and Minkov, M. Cultures and Organizations: Software of the Mind, Third Edition, 3 ed. McGraw-Hill, May 2010.
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Inglehart, R., and Welzel, C. Modernization, cultural change, and democracy: The human development sequence. Cambridge University Press, 2005.
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Irani, L., Vertesi, J., Dourish, P., Philip, K., and Grinter, R. E. Postcolonial Computing: A Lens on Design and Development. CHI '10, ACM (New York, NY, USA, 2010), 1311--1320.
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Matsumoto, D., and Yoo, S. H. Toward a New Generation of Cross-Cultural Research. Perspectives on Psychological Science 1, 3 (Sept. 2006), 234--250.
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Reinecke, K., and Bernstein, A. Knowing What a User Likes: A Design Science Approach to Interfaces that Automatically Adapt to Culture. MISQ 37, 2 (June 2013), 427--453.
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Rosenbaum, H., and Shachaf, P. A structuration approach to online communities of practice: The case of Q&A communities. JASIST 61, 9 (Sept. 2010), 1933--1944.

Cited By

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  • (2017)UX Metrics: Deriving Country-Specific Usage Patterns of a Website Plug-In from Web AnalyticsHuman-Computer Interaction – INTERACT 201710.1007/978-3-319-67687-6_11(142-159)Online publication date: 21-Sep-2017
  • (2016)Paradise unplugged: identifying barriers for female participation on stack overflowProceedings of the 2016 24th ACM SIGSOFT International Symposium on Foundations of Software Engineering10.1145/2950290.2950331(846-857)Online publication date: 1-Nov-2016
  • (2016)Proceedings of the 2016 24th ACM SIGSOFT International Symposium on Foundations of Software EngineeringundefinedOnline publication date: 1-Nov-2016

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  1. Culture-aware Q&A Environments

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    Published In

    cover image ACM Conferences
    CSCW'15 Companion: Proceedings of the 18th ACM Conference Companion on Computer Supported Cooperative Work & Social Computing
    February 2015
    350 pages
    ISBN:9781450329460
    DOI:10.1145/2685553
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    New York, NY, United States

    Publication History

    Published: 28 February 2015

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    Author Tags

    1. cross-culture
    2. knowledge communities
    3. social q&a sites

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    CSCW'15 Companion Paper Acceptance Rate 161 of 575 submissions, 28%;
    Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

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    View all
    • (2017)UX Metrics: Deriving Country-Specific Usage Patterns of a Website Plug-In from Web AnalyticsHuman-Computer Interaction – INTERACT 201710.1007/978-3-319-67687-6_11(142-159)Online publication date: 21-Sep-2017
    • (2016)Paradise unplugged: identifying barriers for female participation on stack overflowProceedings of the 2016 24th ACM SIGSOFT International Symposium on Foundations of Software Engineering10.1145/2950290.2950331(846-857)Online publication date: 1-Nov-2016
    • (2016)Proceedings of the 2016 24th ACM SIGSOFT International Symposium on Foundations of Software EngineeringundefinedOnline publication date: 1-Nov-2016

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