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Askalot: Community Question Answering as a Means for Knowledge Sharing in an Educational Organization

Published: 28 February 2015 Publication History

Abstract

Community Question Answering (CQA) is a well-known example of a knowledge management system for effective knowledge sharing in open online communities. In spite of the increasing research effort in recent years, the beneficial effects of CQA systems have not been fully discovered in organizational and educational environments yet. We present a novel concept of an organization-wide educational CQA system that fills the gap between open and too restricted class communities of learners. In order to evaluate its feasibility, we designed CQA system Askalot. Askalot was experimentally evaluated during a summer term at our university with more than 600 users. The results of the experiment provide an insight into employment of CQA systems as nontraditional learning environments that utilize a diversity of students' knowledge in a whole organization.

References

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Aritajati, C. and Narayanan, N. H. Facilitating students' collaboration and learning in a question and answer system. Proc. CSCW 2013, ACM Press (2013), 101--106.
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Dimitracopoulou, A. Designing collaborative learning systems: current trends & future research agenda. Proc. CSCL 2005, Int. Society of the Learning Sciences (2005), 115--124.
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Luo, L., Wang, F., Zhou, M. X., Pan, Y., and Chen, H. Who have got answers?: growing the pool of answerers in a smart enterprise social QA system. Proc. IUI 2014, ACM Press (2014), 7--16.
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Ram, A., Ai, H., Ram, P., and Sahay, S. Open social learning communities. Proc. WIMS 2011, ACM Press (2011), Article No. 2.
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Srba, I. and Bielikova, M. Discovering Educational Potential Embedded in Community Question Answering. Proc. EKM 2014, LiU Electronic Press, (2014), 1--9.
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Srba, I. and Bielikova, M. Dynamic Group Formation as an Approach to Collaborative Learning Support. IEEE Trans. on Learning Tech., (2015), PrePrint.

Cited By

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  • (2023)The MOOC Post-Mortem: Bibliometric and Systematic Analyses of Research on Massive Open Online Courses (MOOCs), 2009 to 2022Journal of Management Education10.1177/10525629231190840Online publication date: 7-Aug-2023
  • (2023)CoArgue : Fostering Lurkers’ Contribution to Collective Arguments in Community-based QA PlatformsProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580932(1-17)Online publication date: 19-Apr-2023
  • (2023)Learning Software Project Management From Analyzing Q&A’s in the Stack ExchangeIEEE Access10.1109/ACCESS.2023.323595311(5429-5441)Online publication date: 2023
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      cover image ACM Conferences
      CSCW'15 Companion: Proceedings of the 18th ACM Conference Companion on Computer Supported Cooperative Work & Social Computing
      February 2015
      350 pages
      ISBN:9781450329460
      DOI:10.1145/2685553
      Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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      New York, NY, United States

      Publication History

      Published: 28 February 2015

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      Author Tags

      1. askalot
      2. collaborative learning
      3. community question answering
      4. knowledge sharing

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      Funding Sources

      • Cultural and Educational Grant Agency of the Slovak Republic
      • Scientific Grant Agency of the Slovak Republic

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      CSCW '15
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      CSCW'15 Companion Paper Acceptance Rate 161 of 575 submissions, 28%;
      Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

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      Cited By

      View all
      • (2023)The MOOC Post-Mortem: Bibliometric and Systematic Analyses of Research on Massive Open Online Courses (MOOCs), 2009 to 2022Journal of Management Education10.1177/10525629231190840Online publication date: 7-Aug-2023
      • (2023)CoArgue : Fostering Lurkers’ Contribution to Collective Arguments in Community-based QA PlatformsProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580932(1-17)Online publication date: 19-Apr-2023
      • (2023)Learning Software Project Management From Analyzing Q&A’s in the Stack ExchangeIEEE Access10.1109/ACCESS.2023.323595311(5429-5441)Online publication date: 2023
      • (2022)Remediating textbook deficiencies by leveraging community question answersEducation and Information Technologies10.1007/s10639-022-10937-527:7(10065-10105)Online publication date: 11-Apr-2022
      • (2019)Employing community question answering for online discussions in university coursesComputers & Education10.1016/j.compedu.2019.02.017135:C(75-90)Online publication date: 1-Jul-2019
      • (2019)Assessing the quality of answers autonomously in community question–answeringInternational Journal on Digital Libraries10.1007/s00799-019-00272-520:4(351-367)Online publication date: 5-Aug-2019
      • (2018)The Consent of the Crowd Detected in an Open ForumProceedings of the 14th International Symposium on Open Collaboration10.1145/3233391.3233538(1-9)Online publication date: 22-Aug-2018
      • (2018)Q2A-I: A Support Platform for Computer Programming Education, Based on Automated Assessment and Peer LearningAdvances in Web-Based Learning – ICWL 201810.1007/978-3-319-96565-9_1(3-13)Online publication date: 13-Jul-2018
      • (2017)Experiences Using an Interactive Presentation Platform in a Functional and Logic Programming CourseAdjunct Publication of the 25th Conference on User Modeling, Adaptation and Personalization10.1145/3099023.3099082(311-316)Online publication date: 9-Jul-2017
      • (2017)Education-specific Tag Recommendation in CQA SystemsAdjunct Publication of the 25th Conference on User Modeling, Adaptation and Personalization10.1145/3099023.3099081(281-286)Online publication date: 9-Jul-2017
      • Show More Cited By

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