research-article

Social Sharing of Emotions on Facebook: Channel Differences, Satisfaction, and Replies

Authors:

Natalya N. Bazarova,

Yoon Hyung Choi,

Victoria Schwanda Sosik,

Janis WhitlockAuthors Info & Claims

CSCW '15: Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing

Pages 154 - 164

https://doi.org/10.1145/2675133.2675297

Published: 28 February 2015 Publication History

Abstract

People often share emotions with others in order to manage their emotional experiences. We investigate how social media properties such as visibility and directedness affect how people share emotions in Facebook, and their satisfaction after doing so. 141 participants rated 1,628 of their own recent status updates, posts they made on others' timelines, and private messages they sent for intensity, valence, personal relevance, and overall satisfaction felt after sharing each message. For network-visible channels-status updates and posts on others' timelines-they also rated their satisfaction with replies they received. People shared differently between channels, with more intense and negative emotions in private messages. People felt more satisfied after sharing more positive emotions in all channels and after sharing more personally relevant emotions in network-visible channels. Finally, people's overall satisfaction after sharing emotions in network-visible channels is strongly tied to their reply satisfaction. Quality of replies, not just quantity, matters, suggesting the need for designs that help people receive valuable responses to their shared emotions.

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Kim JLee S(2024)Exploring ‘Audience Awareness’ Among Instagram Users : Focusing on the Concept of the Imagined AudienceKorean Journal of Journalism & Communication Studies10.20879/kjjcs.2024.68.1.00668:1(193-230)Online publication date: 29-Feb-2024
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Index Terms

Social Sharing of Emotions on Facebook: Channel Differences, Satisfaction, and Replies
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. Interaction paradigms

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cover image ACM Conferences

CSCW '15: Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing

February 2015

1956 pages

ISBN:9781450329224

DOI:10.1145/2675133

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Dan Cosley
Cornell University, USA
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Andrea Forte
Drexel University, USA
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Sheffield Hallam University, UK
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University of Washington, USA

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Published: 28 February 2015

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Cited By

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https://doi.org/10.26599/BDMA.2023.9020005
Kim JLee S(2024)Exploring ‘Audience Awareness’ Among Instagram Users : Focusing on the Concept of the Imagined AudienceKorean Journal of Journalism & Communication Studies10.20879/kjjcs.2024.68.1.00668:1(193-230)Online publication date: 29-Feb-2024
https://doi.org/10.20879/kjjcs.2024.68.1.006
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https://doi.org/10.1177/20563051241237273
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