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Reflections on experience-driven design: a case study on designing for playful experiences

Published: 03 September 2013 Publication History

Abstract

User experience (UX) has been recognized as an important quality factor of interactive products and services. Current design practices aim at ensuring a generally pleasurable or satisfying UX. However, approaches and methods for designing for specific experiences are still scarce. This paper addresses experience-driven design (EDD) by reflecting upon a study where playful experiences (PLEX) were utilized as design targets in a practical design assignment of a post-graduate seminar. The outcomes and learning experiences imply that utilizing PLEX as target experiences in the EDD approach is a sound way to provide design inspiration and guidance, and help refining early design ideas. The pre-defined playful experiences were considered as fruitful starting points for brainstorming as well as constant reminders of the rationale of the design. The paper concludes with reflections on applying EDD and four roles in which it was found beneficial: guiding & framing, inspiring, evaluating and communicating.

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    cover image ACM Other conferences
    DPPI '13: Proceedings of the 6th International Conference on Designing Pleasurable Products and Interfaces
    September 2013
    263 pages
    ISBN:9781450321921
    DOI:10.1145/2513506
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    • Northumbria University: University of Northumbria at Newcastle

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 03 September 2013

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    Author Tags

    1. PLEX cards
    2. conceptual design
    3. design considerations
    4. design methodology
    5. experience-driven design
    6. playful experiences
    7. stimulus
    8. target experiences

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    • Research-article

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    DPPI '13
    Sponsor:
    • Northumbria University
    DPPI '13: Designing Pleasurable Products and Interfaces
    September 3 - 5, 2013
    Newcastle upon Tyne, United Kingdom

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    DPPI '13 Paper Acceptance Rate 27 of 53 submissions, 51%;
    Overall Acceptance Rate 27 of 53 submissions, 51%

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    Cited By

    View all
    • (2022)The Contribution of the User Experiences Goals for Designing Better Cobots: A Systematic Literature ReviewApplied System Innovation10.3390/asi50601195:6(119)Online publication date: 24-Nov-2022
    • (2020)"The superhero of the university"Proceedings of the 23rd International Conference on Academic Mindtrek10.1145/3377290.3377304(1-9)Online publication date: 29-Jan-2020
    • (2020)INWARD: A Computer-Supported Tool for Video-Reflection Improves Efficiency and Effectiveness in Executive CoachingProceedings of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3313831.3376703(1-13)Online publication date: 21-Apr-2020
    • (2020)Study on Assessing User Experience of Augmented Reality ApplicationsVirtual, Augmented and Mixed Reality. Design and Interaction10.1007/978-3-030-49695-1_14(208-222)Online publication date: 10-Jul-2020
    • (2018)A UX Oriented Evaluation approach for Mobile Augmented Reality ApplicationsProceedings of the 16th International Conference on Advances in Mobile Computing and Multimedia10.1145/3282353.3282357(108-112)Online publication date: 19-Nov-2018
    • (2017)A Co-design Study of Digital Service Ideas in the Bus ContextHuman-Computer Interaction - INTERACT 201710.1007/978-3-319-67744-6_20(295-312)Online publication date: 20-Sep-2017
    • (2016)An Exploration of Designing for Playfulness in a Business ContextProceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems10.1145/2851581.2892332(3136-3143)Online publication date: 7-May-2016
    • (2015)Experience-Driven Design of Ambiences for Future Pop Up WorkspacesAmbient Intelligence10.1007/978-3-319-26005-1_20(296-312)Online publication date: 30-Oct-2015
    • (2014)User Experience Evaluation of Mobile AR servicesProceedings of the 12th International Conference on Advances in Mobile Computing and Multimedia10.1145/2684103.2684135(119-126)Online publication date: 8-Dec-2014
    • (2014)User experience of mobile augmented reality: A review of studies2014 3rd International Conference on User Science and Engineering (i-USEr)10.1109/IUSER.2014.7002689(125-130)Online publication date: Sep-2014

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