Article

Do XP customer-developer interactions impact motivation? findings from an industrial case study

Authors:

K. BellAuthors Info & Claims

CHASE 2014: Proceedings of the 7th International Workshop on Cooperative and Human Aspects of Software Engineering

Pages 79 - 86

https://doi.org/10.1145/2593702.2593718

Published: 02 June 2014 Publication History

Abstract

As part of a larger research project to understand and improve motivation in an XP-based, software development organization, we undertook a study to investigate the impact of customer-developer interactions on motivation in this organization. Among the impacts found, an individual’s perceived level of control within the interaction emerged as significant. We describe the specific behaviors which shape an individual’s perceived control, and thus motivation, in our context, and investigate the underlying causes for these behaviors by assessing them in accordance with extant social-psychological theory. We find that the very nature of XP itself imparts strong psychological pressures on participants which can positively affect their interactions, and thus, motivation. However, these pressures also contribute to de-motivation in our context, when their effects on customer-developer interactions are not appropriately monitored and mitigated.

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Cited By

Sharma PHasteer N(2016)Analysis of linear sequential and extreme programming development methodology for a gaming application2016 International Conference on Communication and Signal Processing (ICCSP)10.1109/ICCSP.2016.7754505(1916-1920)Online publication date: Apr-2016
https://doi.org/10.1109/ICCSP.2016.7754505

Index Terms

Do XP customer-developer interactions impact motivation? findings from an industrial case study
1. Human-centered computing
  1. Human computer interaction (HCI)

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cover image ACM Conferences

CHASE 2014: Proceedings of the 7th International Workshop on Cooperative and Human Aspects of Software Engineering

June 2014

132 pages

ISBN:9781450328609

DOI:10.1145/2593702

Copyright © 2014 ACM.

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Published: 02 June 2014

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Cited By

Sharma PHasteer N(2016)Analysis of linear sequential and extreme programming development methodology for a gaming application2016 International Conference on Communication and Signal Processing (ICCSP)10.1109/ICCSP.2016.7754505(1916-1920)Online publication date: Apr-2016
https://doi.org/10.1109/ICCSP.2016.7754505

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