technical-note

Enabling empathy in health and care: design methods and challenges

Authors:

Anja Thieme,

John Vines,

Jayne Wallace,

Rachel Elizabeth Clarke,

Petr Slovák,

John McCarthy,

Michael Massimi,

Andrea Grimes Grimes ParkerAuthors Info & Claims

CHI EA '14: CHI '14 Extended Abstracts on Human Factors in Computing Systems

Pages 139 - 142

https://doi.org/10.1145/2559206.2559237

Published: 26 April 2014 Publication History

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Abstract

The role of empathy has come to prominence in HCI as the community increasingly engages with issues in medical, health and emotionally charged contexts. In such settings empathizing with others is crucial in understanding the experience of living with specific conditions, or in being sensitive to the concerns and emotions of potentially vulnerable participants. Researchers in these areas become implicated in designing new tools and technologies that support empathic relations. This workshop therefore aims to build an interdisciplinary community of researchers, designers and practitioners to share and discuss their work and the challenges they encountered when establishing empathic relationships within health or care contexts. We will work towards developing a richer conceptual and practical understanding of empathic engagement and design methods in this context to support and shape an agenda for future research.

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Moharana SWashington GCarrington PHarrington C(2024)Towards Contextualizing Embodiment of Intelligent SystemsIntelligent Systems and Applications10.1007/978-3-031-66329-1_9(109-116)Online publication date: 31-Jul-2024
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Manni SUrsu MGray JMarkeviciute MWalter AHook J(2023)Designing structural participation in an interactive film on mental healthProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581031(1-13)Online publication date: 19-Apr-2023
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Daher KSaad DMugellini ELalanne DAbou Khaled O(2022)Empathic and Empathetic Systematic Review to Standardize the Development of Reliable and Sustainable Empathic SystemsSensors10.3390/s2208304622:8(3046)Online publication date: 15-Apr-2022
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Index Terms

Enabling empathy in health and care: design methods and challenges
1. Human-centered computing

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Information & Contributors

Information

Published In

CHI EA '14: CHI '14 Extended Abstracts on Human Factors in Computing Systems

April 2014

2620 pages

ISBN:9781450324748

DOI:10.1145/2559206

General Chairs:
Matt Jones
Swansea University, Wales, UK
,
Philippe Palanque
Université Paul Sabatier, France
,
Program Chairs:
Albrecht Schmidt
University of Stuttgart, Germany
,
Tovi Grossman
Autodesk Research, Canada

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 26 April 2014

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Technical-note

Conference

CHI '14

Sponsor:

SIGCHI

CHI '14: CHI Conference on Human Factors in Computing Systems

April 26 - May 1, 2014

Ontario, Toronto, Canada

Acceptance Rates

CHI EA '14 Paper Acceptance Rate 1,000 of 3,200 submissions, 31%;

Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

Upcoming Conference

CHI '25

Sponsor:
sigchi

CHI Conference on Human Factors in Computing Systems

April 26 - May 1, 2025

Yokohama , Japan

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Cited By

View all

Moharana SWashington GCarrington PHarrington C(2024)Towards Contextualizing Embodiment of Intelligent SystemsIntelligent Systems and Applications10.1007/978-3-031-66329-1_9(109-116)Online publication date: 31-Jul-2024
https://doi.org/10.1007/978-3-031-66329-1_9
Manni SUrsu MGray JMarkeviciute MWalter AHook J(2023)Designing structural participation in an interactive film on mental healthProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581031(1-13)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3581031
Daher KSaad DMugellini ELalanne DAbou Khaled O(2022)Empathic and Empathetic Systematic Review to Standardize the Development of Reliable and Sustainable Empathic SystemsSensors10.3390/s2208304622:8(3046)Online publication date: 15-Apr-2022
https://doi.org/10.3390/s22083046
Paay JKjeldskov JAaen IBank M(2022)User-centred iterative design of a smartwatch system supporting spontaneous reminiscence therapy for people living with dementiaHealth Informatics Journal10.1177/1460458222110600228:2(146045822211060)Online publication date: 4-Jun-2022
https://doi.org/10.1177/14604582221106002
Hwang EKirkham RMarshall KKharrufa AOlivier P(2022)Sketching dialogue: incorporating sketching in empathetic semi-Structured interviews for human-computer interaction researchBehaviour & Information Technology10.1080/0144929X.2022.211343142:13(2226-2254)Online publication date: 17-Aug-2022
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Tiersen FBatey PHarrison MNaar LSerban ADaniels SCalvo R(2021)Smart Home Sensing and Monitoring in Households With Dementia: User-Centered Design ApproachJMIR Aging10.2196/270474:3(e27047)Online publication date: 11-Aug-2021
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Talhouk RBalaam MToombs AGarbett AAkik CGhattas HAraujo-Soares VAhmad BMontague KHarrison SBardzell SNeustaedter CTatar D(2019)Involving Syrian Refugees in Design ResearchProceedings of the 2019 on Designing Interactive Systems Conference10.1145/3322276.3322335(1583-1594)Online publication date: 18-Jun-2019
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