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A life of their own: museum visitor personas penetrating the design lifecycle of a mobile experience

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Stefan J. Rennick-EgglestoneAuthors Info & Claims

CHI EA '13: CHI '13 Extended Abstracts on Human Factors in Computing Systems

Pages 547 - 552

https://doi.org/10.1145/2468356.2468453

Published: 27 April 2013 Publication History

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Abstract

Sets of 'personas' representing archetypical visitors of two very different museums, the Acropolis Museum in Greece and Cité de l'Espace in France, were defined and described as part of a multitude of user-centered design methods used to better understand the needs of visitors and develop for them a personalized mobile storytelling experience. Here we reflect on the role and impact that these personas have had, not only on the design process but also as a mechanism to support the story authors and to bootstrap personalization of experiences. We conclude with a discussion of research challenges inherent in the integration of personas directly into systems intended to support the personalization of experiences.

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Cited By

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Tong LLindeman RLukosch HClifford RRegenbrecht H(2024)Applying Cinematic Virtual Reality with Adaptability to Indigenous StorytellingJournal on Computing and Cultural Heritage 10.1145/364799617:2(1-25)Online publication date: 26-Mar-2024
https://dl.acm.org/doi/10.1145/3647996
Gong QZou NYang WZheng QChen P(2024)User experience model and design strategies for virtual reality-based cultural heritage exhibitionVirtual Reality10.1007/s10055-024-00942-z28:2Online publication date: 8-Mar-2024
https://dl.acm.org/doi/10.1007/s10055-024-00942-z
Couto FCurado Malta M(2024)Contributions for the Development of Personae: Method for Creating Persona Templates (MCPT)HCI International 2024 – Late Breaking Papers10.1007/978-3-031-76803-3_1(3-22)Online publication date: 29-Jun-2024
https://dl.acm.org/doi/10.1007/978-3-031-76803-3_1
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Index Terms

A life of their own: museum visitor personas penetrating the design lifecycle of a mobile experience
1. Human-centered computing
  1. Human computer interaction (HCI)

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Published In

CHI EA '13: CHI '13 Extended Abstracts on Human Factors in Computing Systems

April 2013

3360 pages

ISBN:9781450319522

DOI:10.1145/2468356

General Chair:
Wendy E. Mackay
INRIA
,
Program Chairs:
Stephen Brewster
Glasgow University
,
Susanne Bødker
University of Aarhus

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

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Published: 27 April 2013

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April 27 - May 2, 2013

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CHI EA '13 Paper Acceptance Rate 630 of 1,963 submissions, 32%;

Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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Tong LLindeman RLukosch HClifford RRegenbrecht H(2024)Applying Cinematic Virtual Reality with Adaptability to Indigenous StorytellingJournal on Computing and Cultural Heritage 10.1145/364799617:2(1-25)Online publication date: 26-Mar-2024
https://dl.acm.org/doi/10.1145/3647996
Gong QZou NYang WZheng QChen P(2024)User experience model and design strategies for virtual reality-based cultural heritage exhibitionVirtual Reality10.1007/s10055-024-00942-z28:2Online publication date: 8-Mar-2024
https://dl.acm.org/doi/10.1007/s10055-024-00942-z
Couto FCurado Malta M(2024)Contributions for the Development of Personae: Method for Creating Persona Templates (MCPT)HCI International 2024 – Late Breaking Papers10.1007/978-3-031-76803-3_1(3-22)Online publication date: 29-Jun-2024
https://dl.acm.org/doi/10.1007/978-3-031-76803-3_1
Ikonomi JPapa D(2024)Immersive Technologies in Virtual Heritage for an Innovative Tourist Experience the Case of the Berati Ethnographic MuseumSmart City Innovations: Navigating Urban Transformation with Sustainable Mobility10.1007/978-3-031-57385-9_6(67-78)Online publication date: 14-Aug-2024
https://doi.org/10.1007/978-3-031-57385-9_6
Chang MYi THong SYan Lai PJun JLee J(2022)Identifying Museum Visitors via Social Network Analysis of InstagramJournal on Computing and Cultural Heritage 10.1145/350563515:3(1-19)Online publication date: 16-Sep-2022
https://dl.acm.org/doi/10.1145/3505635
Ikwunne THederman LWall P(2022)Theoretical Perspectives Towards Culture-Centered User Engagement Design for Mobile Health in the Global SouthProceedings of the Future Technologies Conference (FTC) 2022, Volume 310.1007/978-3-031-18344-7_20(295-311)Online publication date: 14-Oct-2022
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Ikwunne THederman LWall P(2022)The DECENT Toolkit to Support Design of User Engagement of Mobile Health Technologies from a Practice Theory PerspectiveCo-creating for Context in the Transfer and Diffusion of IT10.1007/978-3-031-17968-6_6(94-104)Online publication date: 2-Oct-2022
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Amer Jid Almahri FBell DArzoky M(2021)Applications of Machine Learning in EducationMachine Learning Approaches for Improvising Modern Learning Systems10.4018/978-1-7998-5009-0.ch004(72-113)Online publication date: 2021
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El Raheb KSoulis ANastos DLougiakis CRoussou MChristopoulos DSofianopoulos GPapagiannis SRüggeberg JKatsikaris LRüggeberg J(2021)Eliciting requirements for a multisensory eXtended Reality platform for training and informal learningCHI Greece 2021: 1st International Conference of the ACM Greek SIGCHI Chapter10.1145/3489410.3489428(1-8)Online publication date: 25-Nov-2021
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Hammady RMa MAL-Kalha ZStrathearn C(2021)A framework for constructing and evaluating the role of MR as a holographic virtual guide in museumsVirtual Reality10.1007/s10055-020-00497-925:4(895-918)Online publication date: 1-Dec-2021
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Recommendations

Personas and decision making in the design process: an ethnographic case study

How do designers and user experience professionals actually perceive and use personas?

A hermeneutic inquiry into user-created personas in different Namibian locales

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