tutorial

Out of the box selection and application of UX evaluation methods and practical cases

Authors:

Marianna Obrist,

Hendrik Knoche,

Santosh BasapurAuthors Info & Claims

EuroITV '13: Proceedings of the 11th European Conference on Interactive TV and Video

Pages 165 - 166

https://doi.org/10.1145/2465958.2465983

Published: 24 June 2013 Publication History

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Abstract

The scope of user experience supersedes the concept of usability and other performance oriented measures by including for example users' emotions, motivations and a strong focus on the context of use. The purpose of this tutorial is to motivate researchers and practitioners to think about the challenging questions around how to select and apply UX evaluation methods for different usage contexts, in particular for the "home" and "mobile" context, relevant for TV-based services. Next to a general understanding of UX evaluation and available methods, we will provide concrete UX evaluation case examples and hands-on exercises. Participants will be engaged in a reflection on the practical use of methods, connected problems and challenges.

References

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Beauregard, R., Younkin, A., Corriveau, P., Doherty, R., and Salskov, E. (2007). Assessing the Quality of User Experience. Intel Technology Journal: Designing Technology with People in Mind, 11.

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Hassenzahl, M. (2008). User experience (ux): towards an experiential perspective on product quality. In Proc. IHM'08, ACM Press, NY, USA, 11--15,

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Hassenzahl, M., and Tractinsky, N., (2006). User Experience - a research agenda. In BIT Journal, 25(2), 91--97.

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ISO DIS 9241-210:2010. Ergonomics of human system interaction - Part 210: Human-centred design for interactive systems. ISO. Switzerland.

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Law, E., Roto, V., Vermeeren, A., Kort, J., Hassenzahl, M. (2008). Towards a shared definition of user experience. In Proc CHI'08, 2395--2398

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McCarthy, J., and Wright, P. (2004). Technology as experience. Cambridge, Massachusetts: MIT Press.

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Index Terms

Out of the box selection and application of UX evaluation methods and practical cases
1. Human-centered computing

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Information & Contributors

Information

Published In

EuroITV '13: Proceedings of the 11th European Conference on Interactive TV and Video

June 2013

188 pages

ISBN:9781450319515

DOI:10.1145/2465958

General Chair:
Paolo Paolini
Politecnico di Milano, Italy
,
Program Chairs:
Paolo Cremonesi
Politecnico di Milano, Italy
,
George Lekakos
Athens University of Economics and Business, Greece

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 24 June 2013

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Tutorial

Conference

EuroITV '13

Sponsor:

Politecnico di Milano

EuroITV '13: 11th European Conference on Interactive TV and Video

June 24 - 26, 2013

Como, Italy

Acceptance Rates

EuroITV '13 Paper Acceptance Rate 21 of 58 submissions, 36%;

Overall Acceptance Rate 52 of 149 submissions, 35%

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