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Workspace configurations: setting the stage for remote collaboration on physical tasks

Published: 14 October 2012 Publication History

Abstract

In this paper, we are interested in understanding how cutting-edge mobile technologies can be used to create advanced services for remote assistance, particularly in the execution of physical tasks. To explore this topic, we conducted a pilot study to observe: (1) how a user and a remote expert configure handheld devices to set an appropriate "stage" for collaboration; (2) what behaviors and strategies they adopt to ground the communication process in an efficient way. This investigation led to the generation of a conceptual framework to drive the design of future applications in this field, going beyond the state-of-the-art in video-conference software. In this framework, we have identified a set of what we call "stage set-ups" defined by specific configurations of connected devices, and aimed at supporting different collaborative situations.

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Cited By

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  • (2022)Understanding Multi-View Collaboration between Augmented Reality and Remote Desktop UsersProceedings of the ACM on Human-Computer Interaction10.1145/35556076:CSCW2(1-27)Online publication date: 11-Nov-2022
  • (2022)Designing Extended Reality Guidance for Physical Caregiving Tasks2022 IEEE Conference on Virtual Reality and 3D User Interfaces Abstracts and Workshops (VRW)10.1109/VRW55335.2022.00091(419-422)Online publication date: Mar-2022
  • (2020)User Behaviour Analysis of Mixed Reality Remote Collaboration with a Hybrid View InterfaceProceedings of the 32nd Australian Conference on Human-Computer Interaction10.1145/3441000.3441038(629-638)Online publication date: 2-Dec-2020
  • Show More Cited By

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    NordiCHI '12: Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design
    October 2012
    834 pages
    ISBN:9781450314824
    DOI:10.1145/2399016
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 14 October 2012

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    Author Tags

    1. remote collaboration
    2. technologies
    3. video-conference

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    NordiCHI '12 Paper Acceptance Rate 84 of 341 submissions, 25%;
    Overall Acceptance Rate 379 of 1,572 submissions, 24%

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    Cited By

    View all
    • (2022)Understanding Multi-View Collaboration between Augmented Reality and Remote Desktop UsersProceedings of the ACM on Human-Computer Interaction10.1145/35556076:CSCW2(1-27)Online publication date: 11-Nov-2022
    • (2022)Designing Extended Reality Guidance for Physical Caregiving Tasks2022 IEEE Conference on Virtual Reality and 3D User Interfaces Abstracts and Workshops (VRW)10.1109/VRW55335.2022.00091(419-422)Online publication date: Mar-2022
    • (2020)User Behaviour Analysis of Mixed Reality Remote Collaboration with a Hybrid View InterfaceProceedings of the 32nd Australian Conference on Human-Computer Interaction10.1145/3441000.3441038(629-638)Online publication date: 2-Dec-2020
    • (2020)Exploring How Role and Background Influence Through Analysis of Spatial Dialogue in Collaborative Problem-Solving GamesJournal of Science Education and Technology10.1007/s10956-020-09861-5Online publication date: 14-Sep-2020
    • (2017)Real-time visual representations for mixed reality remote collaborationProceedings of the 27th International Conference on Artificial Reality and Telexistence and 22nd Eurographics Symposium on Virtual Environments10.5555/3298830.3298848(87-95)Online publication date: 22-Nov-2017
    • (2015)nRoomProceedings of the International HCI and UX Conference in Indonesia10.1145/2742032.2742034(10-17)Online publication date: 8-Apr-2015
    • (2015)ShowMeProceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems10.1145/2702613.2732927(1343-1348)Online publication date: 18-Apr-2015
    • (2013)Tradeoffs in design researchProceedings of the 27th International BCS Human Computer Interaction Conference10.5555/2578048.2578115(1-6)Online publication date: 9-Sep-2013

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