research-article

Grieving online: the use of search engines in times of grief and bereavement

Author:

Ian RuthvenAuthors Info & Claims

IIIX '12: Proceedings of the 4th Information Interaction in Context Symposium

Pages 120 - 128

https://doi.org/10.1145/2362724.2362747

Published: 21 August 2012 Publication History

Abstract

In this paper, we study the information goals in searches on the topic of grieving and bereavement. Using log analyses and content analyses we present a categorization system of grief and bereavement-related queries submitted to a major search engine, reflecting the variety of information needs that occur during a period of bereavement. We also present patterns of interaction during the query formulation stage of these searches and results on the success of searches on the topic of grieving and bereavement. Using linguistic style analyses we compare the content of grief-related queries showing differences in content that may be used to classify grief-related queries to help provide tailored support for different types of query.

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Cited By

LeFevre CChung C(2024)New Understandings of Loss: Examining the Role of Reflective Technology Within Bereavement and Meaning-MakingProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3641968(1-15)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3641968
Albers RSadeghian SLaschke MHassenzahl M(2023)Dying, Death, and the Afterlife in Human-Computer Interaction. A Scoping Review.Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581199(1-16)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3581199
Ruthven I(2022)ReferencesDealing With Change Through Information Sculpting10.1108/978-1-80382-047-720221013(193-259)Online publication date: 21-Jul-2022
https://doi.org/10.1108/978-1-80382-047-720221013
Show More Cited By

Index Terms

Grieving online: the use of search engines in times of grief and bereavement
1. Applied computing
  1. Law, social and behavioral sciences
2. Information systems
  1. Information retrieval

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Published In

cover image ACM Other conferences

IIIX '12: Proceedings of the 4th Information Interaction in Context Symposium

August 2012

347 pages

ISBN:9781450312820

DOI:10.1145/2362724

General Chairs:
Jaap Kamps,
Wessel Kraaij,
Program Chair:
Norbert Fuhr
University of Duisburg-Essen

Copyright © 2012 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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University of Amsterdam: The University of Amsterdam

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SIGIR: ACM Special Interest Group on Information Retrieval

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 21 August 2012

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IIiX'12

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University of Amsterdam

IIiX'12: Information Interaction in Context: 2012

August 21 - 24, 2012

Nijmegen, The Netherlands

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Overall Acceptance Rate 21 of 45 submissions, 47%

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Cited By

LeFevre CChung C(2024)New Understandings of Loss: Examining the Role of Reflective Technology Within Bereavement and Meaning-MakingProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3641968(1-15)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3641968
Albers RSadeghian SLaschke MHassenzahl M(2023)Dying, Death, and the Afterlife in Human-Computer Interaction. A Scoping Review.Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581199(1-16)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3581199
Ruthven I(2022)ReferencesDealing With Change Through Information Sculpting10.1108/978-1-80382-047-720221013(193-259)Online publication date: 21-Jul-2022
https://doi.org/10.1108/978-1-80382-047-720221013
Liu MLiu TWang XZhao NXue JZhu T(2019)A linguistic study of Chinese Weibo users who lost their only childDeath Studies10.1080/07481187.2019.1686088(1-12)Online publication date: 9-Nov-2019
https://doi.org/10.1080/07481187.2019.1686088
Järvelin KVakkari PArvola PBaskaya FJärvelin AKekäläinen JKeskustalo HKumpulainen SSaastamoinen MSavolainen RSormunen E(2015)Task-Based Information Interaction EvaluationACM Transactions on Information Systems10.1145/269966033:1(1-30)Online publication date: 17-Mar-2015
https://dl.acm.org/doi/10.1145/2699660

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