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An interactive agent system for supporting knowledge-based recommendation: a case study on an e-novel recommender system

Published: 14 January 2010 Publication History

Abstract

With the fast development of e-commerce, a large number variety of information existed on the Internet. Many researches tend to design a recommender system for assisting users to search the information that they have interested over the internet. The knowledge-based recommendation is one of solutions to guide the users to provide their needs, and further create a user preference model. In the past, agents commonly played the role of information retriever in a recommender system. Agents have the capability of autonomy and cooperation to assist in collecting the users' profiles and analyzing users' preferences. However, few of researches adopted embodied conversational agents (ECAs) to interact with users. In this study, we design an interactive agent system to support the knowledge-based recommendation. In addition to recommend products by using the knowledge from users' profiles, the knowledge-based approach also emphasizes the system should explain the cause of the recommendation result. For this reason, this study used ECAs to promote and explain recommendation results. As a result, our proposed system could reach the purpose of advertising products and receiving user feedbacks. In this paper, to demonstrate the usability of our system, we implement the interactive agent system in an e-novel web site, called Angel City, for recommending e-novels to readers.

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Cited By

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  • (2024)Knowledge Graph-Based Integration of Conversational Advisors and Faceted FilteringInteracting with Computers10.1093/iwc/iwae044Online publication date: 18-Sep-2024
  • (2024)Recommender Systems: A ReviewJournal of the American Statistical Association10.1080/01621459.2023.2279695119:545(773-785)Online publication date: 4-Jan-2024
  • (2023)Expressing Robot’s Understanding of Human Preference Based on Successive Estimations during DialogInternational Journal of Human–Computer Interaction10.1080/10447318.2023.223219540:18(5139-5160)Online publication date: 10-Jul-2023
  • Show More Cited By

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cover image ACM Conferences
ICUIMC '10: Proceedings of the 4th International Conference on Uniquitous Information Management and Communication
January 2010
550 pages
ISBN:9781605588933
DOI:10.1145/2108616
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Publication History

Published: 14 January 2010

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Author Tags

  1. embodied conversational agent (ECA)
  2. interactive agent system
  3. knowledge-based recommendation
  4. recommender system

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Overall Acceptance Rate 251 of 941 submissions, 27%

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Cited By

View all
  • (2024)Knowledge Graph-Based Integration of Conversational Advisors and Faceted FilteringInteracting with Computers10.1093/iwc/iwae044Online publication date: 18-Sep-2024
  • (2024)Recommender Systems: A ReviewJournal of the American Statistical Association10.1080/01621459.2023.2279695119:545(773-785)Online publication date: 4-Jan-2024
  • (2023)Expressing Robot’s Understanding of Human Preference Based on Successive Estimations during DialogInternational Journal of Human–Computer Interaction10.1080/10447318.2023.223219540:18(5139-5160)Online publication date: 10-Jul-2023
  • (2022)Evaluating conversational recommender systemsArtificial Intelligence Review10.1007/s10462-022-10229-x56:3(2365-2400)Online publication date: 12-Jul-2022
  • (2010)Applying a set of strict criteria to find the β-reducts of variable precision rough setsJournal of Information and Optimization Sciences10.1080/02522667.2010.1070003731:6(1421-1440)Online publication date: Nov-2010

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