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Rationale flower: a visualization tool for identifying hidden profiles in instant messaging

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Lu XiaoAuthors Info & Claims

CSCW '12: Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work Companion

Pages 255 - 258

https://doi.org/10.1145/2141512.2141591

Published: 11 February 2012 Publication History

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Abstract

Known as hidden profiles problem in group decision-making, a group tends to retrieve and discuss information that are known to majority of the group members and omit or neglect unique information to individuals which leads to the correct solution. Prior studies have shown that validity of the unique information is one key factor of the hidden profiles problem. In an attempt to address hidden profiles problem in computer-mediated communication, this paper presents a work-in-progress tool, Rationale Flower that visualizes the rationales exchanged through instant messaging in an online group decision making activity. In this study, a rationale is a member's explanation of why a piece of information should be brought to the group discussion. By this definition, it is expected that visualizing the members' rationales will not only attract group members' attentions to them but also support the group to testify and validate the unique information.

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Cited By

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Ferguson SMassimi M(2024)Circle Back Next Week: The Effect of Meeting-Free Weeks on Distributed Workers’ Unstructured Time and Attention NegotiationProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642175(1-17)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642175
Xiao LQuan‐Haase A(2013)The effect of task roles on the perceived usability of management toolsProceedings of the American Society for Information Science and Technology10.1002/meet.1450490124349:1(1-4)Online publication date: 24-Jan-2013
https://doi.org/10.1002/meet.14504901243

Index Terms

Rationale flower: a visualization tool for identifying hidden profiles in instant messaging
1. Human-centered computing
  1. Collaborative and social computing
    1. Collaborative and social computing systems and tools
      1. Synchronous editors
2. Information systems
  1. Information systems applications
    1. Collaborative and social computing systems and tools
      1. Synchronous editors

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Information

Published In

CSCW '12: Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work Companion

February 2012

388 pages

ISBN:9781450310512

DOI:10.1145/2141512

General Chairs:
Steven Poltrock
Boeing Research & Technology
,
Carla Simone
University of Milano-Biccoca
,
Program Chairs:
Jonathan Grudin
Microsoft Research
,
Gloria Mark
University of California, Irvine
,
John Riedl
University of Minnesota

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

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Published: 11 February 2012

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CSCW '12

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SIGCHI

CSCW '12: Computer Supported Cooperative Work

February 11 - 15, 2012

Washington, Seattle, USA

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Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

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October 18 - 22, 2025

Bergen , Norway

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Cited By

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Ferguson SMassimi M(2024)Circle Back Next Week: The Effect of Meeting-Free Weeks on Distributed Workers’ Unstructured Time and Attention NegotiationProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642175(1-17)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642175
Xiao LQuan‐Haase A(2013)The effect of task roles on the perceived usability of management toolsProceedings of the American Society for Information Science and Technology10.1002/meet.1450490124349:1(1-4)Online publication date: 24-Jan-2013
https://doi.org/10.1002/meet.14504901243

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Improving understandability of architecture design through visualization of architectural design decision

Awareness of presence, instant messaging and WebWho

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