poster

Local experts and online review sites

Authors:

Judd Antin,

Marco de Sa,

Elizabeth F. ChurchillAuthors Info & Claims

CSCW '12: Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work Companion

Pages 55 - 58

https://doi.org/10.1145/2141512.2141541

Published: 11 February 2012 Publication History

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Abstract

Sites such as Yelp and Yahoo! Local provide a valuable source of knowledge about both new and familiar places. However, they represent an indirect source of local knowledge. Many are likely to prefer learning from the people who know their neighborhoods best: local experts. In this study of online review websites (ORWs), we examine attitudes about local knowledge and personal investment in local neighborhoods. We explore how these and other beliefs about local neighborhoods and local content may be related to interactions with ORWs. Finally, we argue that our findings suggest several important directions for future research and design investigations.

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Dow AMontague KConcannon SVines J(2022)Scaffolding Young People's Participation in Public Service Evaluation through Designing a Digital Feedback ProcessProceedings of the 2022 ACM Designing Interactive Systems Conference10.1145/3532106.3533463(319-334)Online publication date: 13-Jun-2022
https://dl.acm.org/doi/10.1145/3532106.3533463
Hwang YKim HChoi HLee J(2020)Exploring Abnormal Behavior Patterns of Online Users With Emotional Eating Behavior: Topic Modeling StudyJournal of Medical Internet Research10.2196/1570022:3(e15700)Online publication date: 31-Mar-2020
https://doi.org/10.2196/15700
Nikkhah SMurillo AYoung AMiller A(2020)Coming to America: Iranians' use of Telegram for immigration information seekingAslib Journal of Information Management10.1108/AJIM-11-2019-032172:4(561-585)Online publication date: 24-Jul-2020
https://doi.org/10.1108/AJIM-11-2019-0321
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Index Terms

Local experts and online review sites
1. Human-centered computing

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Information & Contributors

Information

Published In

CSCW '12: Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work Companion

February 2012

388 pages

ISBN:9781450310512

DOI:10.1145/2141512

General Chairs:
Steven Poltrock
Boeing Research & Technology
,
Carla Simone
University of Milano-Biccoca
,
Program Chairs:
Jonathan Grudin
Microsoft Research
,
Gloria Mark
University of California, Irvine
,
John Riedl
University of Minnesota

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 11 February 2012

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Poster

Conference

CSCW '12

Sponsor:

SIGCHI

CSCW '12: Computer Supported Cooperative Work

February 11 - 15, 2012

Washington, Seattle, USA

Acceptance Rates

Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

Upcoming Conference

CSCW '25

Sponsor:
sigchi

Computer-Supported Cooperative Work and Social Computing

October 18 - 22, 2025

Bergen , Norway

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Cited By

View all

Dow AMontague KConcannon SVines J(2022)Scaffolding Young People's Participation in Public Service Evaluation through Designing a Digital Feedback ProcessProceedings of the 2022 ACM Designing Interactive Systems Conference10.1145/3532106.3533463(319-334)Online publication date: 13-Jun-2022
https://dl.acm.org/doi/10.1145/3532106.3533463
Hwang YKim HChoi HLee J(2020)Exploring Abnormal Behavior Patterns of Online Users With Emotional Eating Behavior: Topic Modeling StudyJournal of Medical Internet Research10.2196/1570022:3(e15700)Online publication date: 31-Mar-2020
https://doi.org/10.2196/15700
Nikkhah SMurillo AYoung AMiller A(2020)Coming to America: Iranians' use of Telegram for immigration information seekingAslib Journal of Information Management10.1108/AJIM-11-2019-032172:4(561-585)Online publication date: 24-Jul-2020
https://doi.org/10.1108/AJIM-11-2019-0321
Li RJiang JJu CWang WCulpepper JMoffat ABennett PLerman K(2019)CORALSProceedings of the Twelfth ACM International Conference on Web Search and Data Mining10.1145/3289600.3290995(69-77)Online publication date: 30-Jan-2019
https://dl.acm.org/doi/10.1145/3289600.3290995
Puspitaningrum DFernando JAfriando EUtama FRahmadini RPinata Y(2019)Finding Local Experts for Dynamic Recommendations Using Lazy Random Walk2019 7th International Conference on Cyber and IT Service Management (CITSM)10.1109/CITSM47753.2019.8965354(1-6)Online publication date: Nov-2019
https://doi.org/10.1109/CITSM47753.2019.8965354
Ma YYuan YWang GWang YMa DCui P(2019)Local Experts Finding Across Multiple Social NetworksDatabase Systems for Advanced Applications10.1007/978-3-030-18579-4_32(536-554)Online publication date: 24-Apr-2019
https://doi.org/10.1007/978-3-030-18579-4_32
Cao JYang YCao BXue LLi SIqbal MMumtaz S(2019)Local experts finding using user comments in location‐based social networksTransactions on Emerging Telecommunications Technologies10.1002/ett.360030:9Online publication date: 12-Sep-2019
https://dl.acm.org/doi/10.1002/ett.3600
López CFarzan RAvram GDe Cindio FPipek V(2015)Exploring the mechanisms behind the assessment of usefulness of restaurant reviewsProceedings of the 7th International Conference on Communities and Technologies10.1145/2768545.2768557(19-27)Online publication date: 27-Jun-2015
https://dl.acm.org/doi/10.1145/2768545.2768557
Cheng ZCaverlee JBarthwal HBachani VGeva STrotman ABruza PClarke CJärvelin K(2014)Who is the barbecue king of texas?Proceedings of the 37th international ACM SIGIR conference on Research & development in information retrieval10.1145/2600428.2609580(335-344)Online publication date: 3-Jul-2014
https://dl.acm.org/doi/10.1145/2600428.2609580
Cheng ZCaverlee JBarthwal HBachani VChung CBroder AShim KSuel T(2014)Finding local experts on twitterProceedings of the 23rd International Conference on World Wide Web10.1145/2567948.2577354(241-242)Online publication date: 7-Apr-2014
https://dl.acm.org/doi/10.1145/2567948.2577354
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Motivation crowding in online product reviewing: A qualitative study of amazon reviewers

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