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User-level sentiment analysis incorporating social networks

Published: 21 August 2011 Publication History

Abstract

We show that information about social relationships can be used to improve user-level sentiment analysis. The main motivation behind our approach is that users that are somehow "connected" may be more likely to hold similar opinions; therefore, relationship information can complement what we can extract about a user's viewpoints from their utterances. Employing Twitter as a source for our experimental data, and working within a semi-supervised framework, we propose models that are induced either from the Twitter follower/followee network or from the network in Twitter formed by users referring to each other using "@" mentions. Our transductive learning results reveal that incorporating social-network information can indeed lead to statistically significant sentiment classification improvements over the performance of an approach based on Support Vector Machines having access only to textual features.

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cover image ACM Conferences
KDD '11: Proceedings of the 17th ACM SIGKDD international conference on Knowledge discovery and data mining
August 2011
1446 pages
ISBN:9781450308137
DOI:10.1145/2020408
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Publication History

Published: 21 August 2011

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Author Tags

  1. opinion mining
  2. sentiment analysis
  3. social networks
  4. twitter

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Overall Acceptance Rate 1,133 of 8,635 submissions, 13%

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