Nothing Special   »   [go: up one dir, main page]

skip to main content
10.1145/1796900.1796947acmconferencesArticle/Chapter ViewAbstractPublication PagescprConference Proceedingsconference-collections
research-article

Educating knowledge workers for e-business and web services

Published: 20 May 2010 Publication History

Abstract

E-business and web services now have an established and significant presence in the global marketplace. The growth of e-business and web services has been substantial. One of the constraints on this growth is the availability of knowledge workers with the skills necessary to design, implement and support e-business systems via web services. To sustain the continued growth of e-business in the future, a workforce with e-business knowledge and skills will be necessary. This paper addresses the e-workforce constraint by presenting a model for a graduate certificate program designed to develop the knowledge and skills needed to sustain e-business and further opportunities for innovation in e-business. We report on a successful program in Web Services that recognizes the interdisciplinary nature of services management and is designed for business and management professionals. This paper will discuss the motivation and design of the program, preliminary results as well as challenges faced in offering such a program.

References

[1]
Paulson, L. D. 2006. Services Science: A New Field for Today's Economy. Computer (IEEE Computer Society), vol 39 no. 8, August 2006, pp.18--21.
[2]
K. Kontogiannis, G.A. Lewis, D.B. Smith, M. Litoiu, H. Muller, S. Schuster, E. Stroulia. 2007. The Landscape of Service-Oriented Systems: A Research Perspective. In Proceedings of the International Workshop on Systems Development in SOA Environments. International Conference on Software Engineering. IEEE Computer Society, Washington, DC, May 20 -- 26, 2007, 6 pp.
[3]
Andriole, S.J., Roberts, E. 2008. Point/Counterpoint Technology curriculum for the early 21st century. Communications of the ACM vol. 51, no. 7, pp. 27--32.
[4]
Weerawarana, S, Curbera, F., Leymann, F. Storey, T, Ferguson, D.F. 2005. Web Services Platform Architecture. Prentice Hall Ptr.: Upper Saddle River, NJ. p. 32.
[5]
Li, F. 2007. What is e-business?: how the internet transforms organizations. Blackwell Publishing: Malden, MA, pp. 8--23.
[6]
Demirkan, H.,Kauffman, R.J., Vayghan, J.A., Fill, G., Karagiannis, D., Maglio, P.P. In press 2008. Service-oriented technology and management: Perspectives on research and practice for the coming decade. Electronic Commerce Research. Applications, 21 pp.
[7]
Darr, A. 2007. The knowledge worker and the future skill demands of the U.S. workforce. Paper presented at the meeting of the National Academies' Center for Education on Research Evidence Related to Future Skill Demands, Washington, DC. June, 2007.
[8]
Chesbrough, H., Spohrer, J. 2006. A research manifesto for services science. Communications of the ACM vol. 49 no. 7, pp. 35--40.
[9]
Hendler, J., Shadbolt, N., Hall,W., Berners-Lee, T., Weitzner, D. 2008. Web science: an interdisciplinary approach to understanding the web. Communications of the ACM vol. 51, no. 7, pp. 60--69.
[10]
Shneiderman, B. 2007. Web science: a provocative invitation to computer science. Communications of the ACM vol. 50 no. 6 pp.25--27.
[11]
Zhu, K., Kraemer, K., Xu, S., Dedrick, J. 2004. Information Technology Payoff in E-Business Environments: An International Perspective on Value Creation of E-Business in the Financial Services Industry. Journal of Management Information Systems, vol. 21 no.1, pp. 17--54.
[12]
Lai, J., Ong, C., Yang, C., Wang, C. 2008. Assessing and managing employee readiness for embracing e-business. In Proceedings of the ACM SIGMIS CPR Conference on Computer Personnel Doctoral Consortium and Research. Charlottesville, VA, USA. SIGMIS-CPR '08. ACM, New York, NY, April 03 -- 05, 2008, pp. 79--87.
[13]
Choudaha, R. 2007. Competency-Based Curriculum For A Master's Program In Service Science, Management And Engineering (SSME): An Online Delphi Study. Doctoral Dissertation. Denver. University of Denver.
[14]
Lorenzo, G. 2002. Web Services Enabling Technology for Application Integration and Assembly. Higher Education Knowledge and Technology Exchange HEKATE).

Index Terms

  1. Educating knowledge workers for e-business and web services

    Recommendations

    Comments

    Please enable JavaScript to view thecomments powered by Disqus.

    Information & Contributors

    Information

    Published In

    cover image ACM Conferences
    SIGMIS-CPR '10: Proceedings of the 2010 Special Interest Group on Management Information System's 48th annual conference on Computer personnel research on Computer personnel research
    May 2010
    190 pages
    ISBN:9781450300049
    DOI:10.1145/1796900
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

    Sponsors

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 20 May 2010

    Permissions

    Request permissions for this article.

    Check for updates

    Author Tags

    1. e-business
    2. knowledge workers
    3. services
    4. web services

    Qualifiers

    • Research-article

    Conference

    SIGMIS-CPR '10
    Sponsor:

    Acceptance Rates

    Overall Acceptance Rate 300 of 480 submissions, 63%

    Contributors

    Other Metrics

    Bibliometrics & Citations

    Bibliometrics

    Article Metrics

    • 0
      Total Citations
    • 298
      Total Downloads
    • Downloads (Last 12 months)0
    • Downloads (Last 6 weeks)0
    Reflects downloads up to 26 Sep 2024

    Other Metrics

    Citations

    View Options

    Get Access

    Login options

    View options

    PDF

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    Media

    Figures

    Other

    Tables

    Share

    Share

    Share this Publication link

    Share on social media