Nothing Special   »   [go: up one dir, main page]

skip to main content
10.1145/1613858.1613906acmotherconferencesArticle/Chapter ViewAbstractPublication PagesmobilehciConference Proceedingsconference-collections
research-article

Improving the accessibility of NFC/RFID-based mobile interaction through learnability and guidance

Published: 15 September 2009 Publication History

Abstract

NFC and RFID technologies have found their way into current mobile phones and research has presented a variety of applications using NFC/RFID tags for interaction between physical objects and mobile devices. Since this type of interaction is widely novel for most users, there is a considerable initial inhibition threshold for them. In order to get novice users started with this physical interaction and its applications, we have designed different ways to increase the learnability and guidance of such applications. Their effectiveness was evaluated in a qualitative and quantitative user study with 40 participants, who interacted with NFC-equipped posters in different ways. We report on the types of usage errors observed and show that future designs of NFC/RFID-based mobile applications should consider using a dedicated start-tag for interaction.

References

[1]
Broll, G., Siorpaes, S., Rukzio, E., Paolucci, M., Hamard, J., Wagner, M., and Schmidt, A. 2007. Supporting Mobile Service Usage through Physical Mobile Interaction. In Proc. of PERCOM'07. IEEE Computer Society, Washington, DC, 262--271.
[2]
Broll, G., Haarländer, M., Paolucci, M., Wagner, M., Rukzio, E., and Schmidt, A. 2008. Collect&Drop: A Technique for Multi-Tag Interaction with Real World Objects and Information. In Proc. of AmI'08. Lecture Notes In Computer Science, vol. 5355. Springer-Verlag, Berlin, Heidelberg, 175--191.
[3]
Geven, A., Strassl, P., Ferro, B., Tscheligi, M., and Schwab, H. 2007. Experiencing real-world interaction: results from a NFC user experience field trial. In Proc. of MobileHCI '07, vol. 309. ACM, New York, NY, 234--237.
[4]
Hardy, R. and Rukzio, E. 2008. Touch&interact: touch-based interaction of mobile phones with displays. In Proc. of MobileHCI '08. ACM, New York, NY, 245--254.
[5]
Häikiö, J., Wallin, A., Isomursu, M., Ailisto, H., Matinmikko, T., and Huomo, T. 2007. Touch-based user interface for elderly users. In Proc. of MobileHCI '07, vol. 309. ACM, New York, NY, 289--296.
[6]
Holleis, P., Otto, F., Hussmann, H., and Schmidt, A. 2007. Keystroke-level model for advanced mobile phone interaction. In Proc. of CHI '07. ACM, New York, NY, 1505--1514.
[7]
Mäkelä, K., Belt, S., Greenblatt, D., and Häkkilä, J. 2007. Mobile interaction with visual and RFID tags: a field study on user perceptions. In Proc. of CHI '07. ACM, New York, NY, 991--994.
[8]
Nielsen, J. 2008. Usability 101: Introduction to Usability. www.useit.com/alertbox/20030825.html.
[9]
O'Neill, E., Thompson, P., Garzonis, S., and Warr, A. 2007. Reach out and touch: Using nfc and 2d barcodes for service discovery and interaction with mobile devices. In Proc. of Pervasive'07, volume 4480 of Lecture Notes in Computer Science, 19--36. Springer, 2007.
[10]
Riekki, J., Salminen, T., and Alakarppa, I. 2006. Requesting Pervasive Services by Touching RFID Tags. IEEE Pervasive Computing 5, 1 (Jan. 2006), 40.
[11]
Rukzio, E., Leichtenstern, K., Callaghan, V., Schmidt, A., Holleis, P., and Chin, J. 2006. An Experimental Comparison of Physical Mobile Interaction Techniques: Touching, Pointing and Scanning. In Proc. of Ubicomp 2006, California, USA. 17--21 September 2006.
[12]
Sánchez, I., Riekki, J., and Pyykknen, M. 2008. Touch&control: Interacting with services by touching RFID tags. In Proc. of IWRT 08, June 12--13 2008.
[13]
Schwieren, J. and Vossen, G. 2007. Implementing Physical Hyperlinks for Mobile Applications Using RFID Tags. In Proc. of IDEAS'07. IEEE Computer Society, Washington, DC, 154--162.
[14]
SmartTouch website. www.smarttouch.org
[15]
Välkkynen, P. 2006. Hovering: Visualising RFID Hyperlinks in a Mobile Phone. MIRW 2006.
[16]
Want, R., Fishkin, K. P., Gujar, A., and Harrison, B. L. 1999. Bridging physical and virtual worlds with electronic tags. In Proc. of CHI '99. ACM, New York, NY, 370--377.
[17]
Want, R. 2006. An Introduction to RFID Technology. IEEE Pervasive Computing 5, 1 (Jan. 2006), 25.
[18]
Weiser, M. 1995. The computer for the 21st century. In Human-Computer interaction: Toward the Year 2000, R. M. Baecker, J. Grudin, W. A. Buxton, and S. Greenberg, Eds. Morgan Kaufmann Publishers, San Francisco, CA, 933--940.

Cited By

View all
  • (2014)TransitionsProceedings of the 2014 47th Hawaii International Conference on System Sciences10.1109/HICSS.2014.60(422-431)Online publication date: 6-Jan-2014
  • (2011)NFC-Based Physical User Interfaces for Interactive SpacesNear Field Communications Handbook10.1201/b11226-8(175-230)Online publication date: 21-Dec-2011
  • (2011)Software Support for the User-Centered Prototyping of Mobile Applications That Apply Near Field CommunicationsNear Field Communications Handbook10.1201/b11226-6(119-152)Online publication date: 21-Dec-2011
  • Show More Cited By

Index Terms

  1. Improving the accessibility of NFC/RFID-based mobile interaction through learnability and guidance

        Recommendations

        Comments

        Please enable JavaScript to view thecomments powered by Disqus.

        Information & Contributors

        Information

        Published In

        cover image ACM Other conferences
        MobileHCI '09: Proceedings of the 11th International Conference on Human-Computer Interaction with Mobile Devices and Services
        September 2009
        473 pages
        ISBN:9781605582818
        DOI:10.1145/1613858

        In-Cooperation

        Publisher

        Association for Computing Machinery

        New York, NY, United States

        Publication History

        Published: 15 September 2009

        Permissions

        Request permissions for this article.

        Check for updates

        Author Tags

        1. NFC
        2. RFID
        3. accessibility
        4. evaluation
        5. guidance
        6. learnability
        7. multi-tag interaction
        8. physical mobile interaction
        9. usability

        Qualifiers

        • Research-article

        Conference

        MobileHCI '09

        Acceptance Rates

        MobileHCI '09 Paper Acceptance Rate 23 of 95 submissions, 24%;
        Overall Acceptance Rate 202 of 906 submissions, 22%

        Contributors

        Other Metrics

        Bibliometrics & Citations

        Bibliometrics

        Article Metrics

        • Downloads (Last 12 months)8
        • Downloads (Last 6 weeks)0
        Reflects downloads up to 29 Jan 2025

        Other Metrics

        Citations

        Cited By

        View all
        • (2014)TransitionsProceedings of the 2014 47th Hawaii International Conference on System Sciences10.1109/HICSS.2014.60(422-431)Online publication date: 6-Jan-2014
        • (2011)NFC-Based Physical User Interfaces for Interactive SpacesNear Field Communications Handbook10.1201/b11226-8(175-230)Online publication date: 21-Dec-2011
        • (2011)Software Support for the User-Centered Prototyping of Mobile Applications That Apply Near Field CommunicationsNear Field Communications Handbook10.1201/b11226-6(119-152)Online publication date: 21-Dec-2011
        • (2010)Visual design of physical user interfaces for NFC-based mobile interactionProceedings of the 8th ACM Conference on Designing Interactive Systems10.1145/1858171.1858224(292-301)Online publication date: 16-Aug-2010
        • (2010)Mobile and physical user interfaces for NFC-based mobile interaction with multiple tagsProceedings of the 12th international conference on Human computer interaction with mobile devices and services10.1145/1851600.1851624(133-142)Online publication date: 7-Sep-2010
        • (2009)PerciIEEE Internet Computing10.1109/MIC.2009.12013:6(74-81)Online publication date: 1-Nov-2009

        View Options

        Login options

        View options

        PDF

        View or Download as a PDF file.

        PDF

        eReader

        View online with eReader.

        eReader

        Figures

        Tables

        Media

        Share

        Share

        Share this Publication link

        Share on social media